Overview

WebHostFace is among the most recent hosting providers on the internet having being established in 2013. This US-based company started with a single server in the USA when it was launched. A few years down the line, it’s amassed a lot of popularity among webmasters who find its services to be efficient and cost effective. The company mainly focuses on shared hosting although you’ll also find other services here as well.

Over the years, WebHostFace has set up two new data centers in the Netherlands and Singapore to cater to the growing clientele base. The UK is also another significant venue for this company since the customer support center is based within this area.

Before starting this company, WebHostFace’s founder, Mr. Valentine Sharnalov, was a student at one of the prestigious academies that focuses on shaping young individuals on how to meet the growing needs of the hosting industry. While most people learn how to create the best product and how to achieve the best results, Sharnalov chose to look at the major shortcomings of SiteGroud, the organization responsible for teaching him most if not all of the things he knows about hosting. Serving customers who came with various complaints concerning the failure of the system enabled him to come up with ideas on how to solve these issues. This is how WHF came into being.

At first, the company started as a hosting provider for PC and Mac devices. Several years down the line, it became evident that the mobile browsing platform required to be represented as well, seeing that many smartphone users utilize the devices to visit several websites. This led to a partnership with SiteApp to provide leverage for mobile users.

WebHostFace Features

Performance and Speed

Performance and speed are some of the features that determine whether an individual will choose a particular plan or they’ll think otherwise. With WHF, you get to utilize speeds of up to 99.9%. To ensure that they provide the best services, WHF gives you a credit refund option, which can be used in the future for billing purposes.

For you to qualify for this credit billing system, the company will have to verify that there was an error in the page response for more than sixty seconds consecutively, or the page was unresponsive. Users should take note that they are not eligible for a refund if the site was marked unresponsive during a maintenance period. Also, it is unfortunate to note that this refund is only available to users with the shared hosting plans. Other plans do not enjoy this guarantee.

WebHostFace also provides customer support all round the clock. This makes it easy for the team to take care of the situation in a short time, thus taking charge of the case before any damages are done. The team members are also responsible for alerting the customers of any upgrade or maintenance plans that are underway, way before they begin to avoid any inconveniences.

One more step that the company takes to enhance the speed of the site is the provision of CDN. The software is responsible for dispatching data to the site visitors with the help of the nearest server. Activating this software requires you to log into the control panel, go to the domains menu, and do the activation manually.

Security

WHF offers a variety of security measures to ensure the safety of the user is at its best. These include data backup, SSL encryption certificates, and manual or automatic cover-ups for security faults.

Here is a closer look at these provisions.

SSL Certificates

SSL certificates are essential for encrypting a site end to end which helps to ensure that the data transferred within a particular page is secured from unwanted scrutiny. This security measure comes as a bonus to a user who subscribes to WHF services. At the end of the subscription, the site protection also expires, but once the user renews their plan, the SSL certificate is automatically renewed as well.

Backups

Once in a while, a mishap can happen, one that may lead to massive loss of data from your site. WHF offers a free backup plan for the shared hosting plan. This is done on a daily basis with the help of R1 Soft.

The backup is effective on all files and databases within the domain. The process of restoring information is instant, and the user can opt to do a full restore or a partial one. However, when it comes to VPS, dedicated server, and reseller hosting plans, the order of things is quite different. There is no synchronized backup of any data by the software. While the company doesn’t offer any additional information about the availability of data backup for the latter plans, it is assumed that you have to pay an extra fee for you to receive these services.

Data Center Security

All the four centers operated by WebHostFace are manned by security personnel around the clock. Additionally, the admins are also on site 24/7. individuals provide redundant network infrastructure which is essential for instances when the system fails, and there is a need for a reboot.

System Patches

Measures such as system patches come in handy in case the system fails, or a few flaws are noted in the data center. Depending on the magnitude of the problem, the patch can either be done automatically by the system or the team can take you through the manual repair step by step.

Cloudflare

While this software is primarily responsible for increasing the speed and performance of the site, it also plays another critical role that entails reduction and possible elimination of DDOS attacks. These attacks are sent in plenty, and may cause your site to have an overflow of data requests. As a result, your site may slow it down or become inaccessible altogether.

Luckily, Cloudflare ensures that these malicious requests are detected right before they can cause any havoc to your website. The software then denies these attacks any access to your site, which in turn enhances its performance.

Control Panel

All the web hosting packages by WebHostFace come with a cPanel. This software allows you to perform most tasks with ease. Some of the most notable tasks you can complete on cPanel include logging in to your account and changing of passwords and usernames without compromising the security of sensitive information especially that of your billing system.

WHF secures its cPanel platform using 2048-bit RSA, an availability that keeps your transactions hidden from the public domain.

The cPanel security has two layers, which work hand in hand to provide tight security. An outer layer firewall ensures that there are no breaches made to the system. The firewall receives back up from regular updates and security patches to strengthen the security level. When it comes to installing the software convenience is undeniable now that the process is initiated by a single click.

You can install over 300 applications from the cPanel.

Customer Support

Contacting WHF is made easy by the availability of various communication channels that this host avails its customers. Customers can reach the support team via phone, 24/7 live chat support, social media, email, and ticketing. With so many channels, it becomes an easy task to deal with any inquiries. While the first four options are useful in solving general problems, ticketing comes in handy when you need to take care of specific issues, especially those that require the intervention of an expert.

Money Back Guarantee

WHF offers a money back guarantee on just one of its products; the shared hosting plan. The company dictates that if the client will not have been satisfied with the services they receive after thirty days, they are free to terminate the contract and they will receive a full refund.

This, however, is not inclusive of cash that is paid to cater for services like registration or deactivation of your domain once you opt out of the service. On the other hand, exceeding this said period will have the guarantee annulled, which means you’ll not receive any cash refund. In regards to penalties, the user will not be penalized for cancelling the subscription before the thirty days are up since there is no agreement on this.

Extras

Site Builder

The shared hosting package comes with a free RV site builder. This tool enables you to create a good looking site, an aspect that is essential in this era where competition is high.

Easy Domain Name System Management

Considering that you may have to handle over one domain at a go, WHF offers easy DNS management to its clients regardless of the number of DNS servers that they have control of.

Automatic Renewal of a Domain

In case you opt of the shared hosting service, your domain remains dormant. However, if you decide to pick it up in the future, the domain will be activated automatically by the system the minute you make the payment but this depends on whether it’s still available.

Free Setup for Already Registered Domains

Regardless of whether you have registered your domain with another registrar or not, WHF will setup your domain at zero cost.

Free Transfer of Domains in all the Shared Hosting Plans

If you have an intention of moving from your current server to another one, WHF facilitate this move at no extra charge; this however applies to shared plans only.

Others

As far as security is concerned, WHF strives to avail reliable options which will secure the data of each of their clients. SSL certificates and the use of firewalls is how the company achieves its target. Best of all, these are given to the user free of charge and they are available in all the plans offered by WebHostFace.

WebHostFace Strengths and Weaknesses

Having checked through the features and options that this hosting company offers, allow us to now find out its merits and demerits.

Strengths

• The pricing for its plans is quite affordable especially considering the numerous features and free additional software that its packages come with.

• Enjoy several freebies including a site builder and R1 soft data backup options.

• This web host offers an array of hosting solutions with various personalized features to suit varying needs for each level of business growth. You can purchase one of the following plans depending on your business needs: VPS, shared hosting, reseller hosting, dedicated, and even a managed WP plan.

• The customer support is commendable especially now that you can reach the team via various communication channels. Additionally, the team responds to inquiries in good time.

• You also have the option of choosing the server location that you prefer from three major regions across the globe.

• The free SSL certificates that they provide keep the users secure at all times. This is unlike other companies that require their customers to pay a renewal price for this service once their initial premium expires.

• When it comes to security, WebHostFace offers brute force detection of threats and DDoS mitigation that is built within the system.

• Enjoy an impressive uptime of 99.9% constantly.

Weaknesses

On the flip side, WHF has a few areas that require some improvement:

• There’s a drastic increase in the price when renewing hosting plans, especially the shared hosting plan.

• WHF doesn’t support windows-based hosting plans.

• In terms of refunds, only individuals who buy the shared hosting packages are eligible for a refund.

WebHostFace FAQS

- Who owns WebHostFace?

This company is owned and spearheaded by a sole entrepreneur - Mr. Valentine Sharnalov. However, the company has other subordinates who take up other significant roles that ensure its overall success.

How many hosting plans does WebHostFace provide?

WHF has four major hosting plans that it offers to its clients. These are the shared hosting, reseller, VPS, and dedicated hosting plans. Each of these have varying specs, hence the need to price them differently. Also, each plan come with several options with varying features depending on the needs of a business or company.

Which is the cheapest plan offered by WHF?

The shared hosting plan is the cheapest offer provided by WFH.

Does WebHostFace have a money back guarantee option?

WHF has a money back guarantee but it’s quite limited. Only users who opt for the shared hosting plan are eligible for this offer, and they can only benefit from it if they cancel their subscription before thirty days are over. Any delays in the cancellation will cause them to lose the guarantee.

Which CMS options does WHF support?

WHF support several CMS including Joomla, Wordpress, Drupal, Laravel, and Falcon among others. All these make it easy for you to create an attractive website in a few steps.

What security features does WebHostFace offer?

This company provides two free security features to its clients. First, you get free SSL encryption for all plans. This software ensures that all communication and transactions taking place within your website remain private, and cannot be accessed by anyone other than the authorized persons.

Additionally, WHF supports a site lock function on all of its plans software. This provision that is responsible for detecting malicious activities aimed at causing havoc on your site. The tool blocks all malware attempts from significantly affecting your website.hile features from one package to the other vary, Cloudways is consistent on delivering basics that work decently for every level user. In this section, we’ll discuss them in six primary categories