Overview

StableHost specializes in offering powerful and secure hosting for all web owners from beginners to established businesses. It’s a privately-owned company with a decade of experience in the web hosting space. This company continues to rack in hundreds of positive reviews mainly due to its dedicated staff that helps customers meet their needs with unmatched level of support and care.

Determined to offer powerful and user friendly hosting to users, StableHost boasts top-of-the-line hardware and runs industry related control panels. They also beat the rest with a 45-day money-back guarantee on all their shared plans. Moreover, this host offers the typical 99.9% uptime guarantee and discounts any failure to meet this expectation.

StableHost was launched in 2009 and has enjoyed remarkable growth mainly because of the debt-free influx of cash in their operations. The company has servers in 4 locations around the world including Singapore, Amsterdam, Chicago and Phoenix. Each data center is carefully staffed and has been secured to ensure that your content reads well and is readily accessible regardless of your location.

In this article, we will provide a review of StableHost on its plans and pricing, features, pros and cons as well as FAQs.

StableHost Features

StableHost hile features from one package to the other vary, Cloudways is consistent on delivering basics that work decently for every level user. In this section, we’ll discuss them in six primary categories

Coming to features, offers a list of amazing features to speak about. We have listed the major features below, check them out.

Performance and Speed

Your website’s overall performance depends on how fast it can complete critical tasks and how its features perform. These two aspects are hard to deal with on a macro level because there are a lot of factors that influence them. Luckily, most of these factors are traceable back to the choice of hosting service. It, therefore, goes without saying that your hosting choice should be more than capable of handling whatever hardware requirements you expect your website to run on.

StableHost recognizes the need to stay ahead of the game. For this reason, the company has invested heavily in its data centers and server hardware.

Let’s take a look at some of these features that help it maintain fast load times.

Enterprise SSD Storage Option

Solid state drive is continually replacing the conventional hard disk drives albeit at a quite slow rate. We can attribute this to the fact that SSD solutions are more expensive. On the other hand, this additional cost is made up for in performance improvements thanks to their fast read and write speeds. SSDs are also less prone to hardware failure thus you don’t have to worry much about data loss. This storage solution means that each data request originating from your site gets served instantly hence much improved UX and performance.

Unlimited Bandwidth

Any online entrepreneur aims to create a site that attracts more traffic. It therefore doesn’t add up why you would want to go with a hosting firm that actually caps your bandwidth.

StableHost offers unlimited bandwidth with all their plans. This is both in terms of data transfer as well as visitor count. Currently, the company utilizes their 200Gbps network to ensure that their data centers and connected to the internet at all times. As a result, even unexpected traffic spikes are dealt with effortlessly without any impact on your site’s performance.

Multiple Data Centers

The ability to specify where you would like to host your site makes it easy to pick a location that’s closer to your target population. Having your website hosted on a data center that’s closer to this audience will ensure that the load time remains on the minimum end.

StableHost permits geo-hosting thanks to their multiple data centers. Currently, the host maintains four data center locations that include Phoenix, Arizona and Chicago, Illinois USA data centers. Amsterdam, Netherlands and Stockholm, Sweden data centers for their European customers.

96GB memory and dual CPUs

When it comes to hardware requirements, having your site hosted on a fast server does offer a lot regarding speedier data crunching and real-time handling of requests. StableHost offers at least 96 gigabytes of RAM on their high-end servers and at least 24 gigabytes of RAM for their low-end servers. These servers run on dual CPUs thereby ensuring that each computing request gets handled instantly.

LiteSpeed Caching

To serve each request on the go, StableHost utilizes LiteSpeed content caching plugin on all sites hosted on their servers. LiteSpeed is described as an all-in-one website caching server level solution. This ensures that multiple copies of your site are cached across various servers so that each visitor gets served as soon as possible. The end result is near-instant loading times and much-improved ping count.

It's important to note that the plugin is optional so in case you are having trouble with it, you can always disable it on the control panel.

99.9% Uptime Guarantee

StableHost is more than confident in its web hosting infrastructure, so much so that they are offering a 99.9% uptime guarantee. A quick look at their latest uptime numbers and you will realize why the company is willing to bet on such a high count. However, just like any other hosting company this guarantee is subject to terms and conditions, be sure to take a look before filing for a refund.

Security

StableHost takes the security of its customer accounts seriously. For instance, if you enter an incorrect password for too many times, their secure system would notice it and throw in some extra steps for verification.

BitNinja

One of the security solutions on StableHost platform is BitNinja whose role is to detect IP addresses with suspicious behavior. For instance, if a visitor fills in incorrect password multiple times, BitNinja interprets such behavior as potentially dangerous for your site. It then puts the IP of the visitor to a grey list so that they can verify themselves using a Captcha code.

SSL Certificates

For a while now, Chrome and Mozilla Firefox browsers have been warning visitors if the sites they are visiting do not have an SSL certificate. You may have noticed that with certain websites, you get a pop-up warning that you need to be cautious before you proceed because your information is not secure. Lucky for you, StableHost offers a free Let’s Encrypt SSL which helps you get the coveted green address HTTPS bar. Having an SSL certificate ensures that customer information stays safe by establishing an encrypted link between your browser and Web server. Recently, Google also started to give preferences to websites with SSL by ranking them higher than those that do not have an SSL installed.

You can purchase an SSL certificate including Comodo Standard Certificate, Comodo Wildcard Certificate, Comodo EV certificate and Comodo Multi Domain. All the prices are monthly.

DDoS protection

What’s impressive with StableHost is it offers DDoS protection on shared servers unlike most other companies. This tool keeps your content secure and ensures that your space is not hacked. You will not be at any risk of denial of service attacks, thanks to the strong security functions you get with StableHost.

This high capacity network filters website traffic to block any non-legitimate requests. Another advantage of having DDoS protection is you get notified in case of attempted cyber-attacks so that you can find details and better mitigate them in future. StableHost loads at a rate of 2Gbit/s to ensure that your content is accessible easily.

Automatic backups

This company says that it is not responsible for files or data residing in your account. For this reason, you have to take full responsibility of your data and to frequently backup files stored on their servers. As such, you can manually restore data backups through your control panel at any time you wish; copies of all downloaded files are then emailed to you. Also, this web host introduced daily R1 soft backups which means you don’t have to worry about your data getting lost.

Automated scheduled backup option is not included in shared plans but this is available on the VPS hosting plan. However, the VPS backup stays for up to 14 days.

Spam filtering

Tired of spam messages entering your inbox? StableHost offers a spam tool to separate junk from useful messages. This tool comes free for 15 days so that you can decide whether to purchase it or not. With this filter, there will never be a single chance when your email is being bombarded with spam.

StableHost Control Panel

StableHost relies on the popular cPanel software for its shared hosting plans. Much of its popularity is attributable to its ease of use as well as compatibility with the most common CDNs in the market.

Let’s take a look at some of cPanel’s features:

Mail Management

The cPanel mail tab grants users access to a collection of email management tools. You can use these to set up autoresponders, forwarders as well as configure new email accounts. It's important to note that the number of email accounts you can create and their storage allocation will depend on your specific hosting package.

Domains Management

StableHost offers a suite of domain management tools on a dedicated tab that’s accessible through cPanel. The tab includes a DNS zone editor with simple as well as advanced configuration options. You can use the tab to set up subdomains, add-on domains, and parked domains for your sites. This ensures that they all point in the right direction.

Apps Galore

To add more functionality to your website, you will need to install third-party apps as well as custom scripts. With the cPanel app management tab, you can do all this and much more from a centralized tab. The one-click app install links to a vast catalog of community-selected third-party apps for you to choose from.

Database Management

Depending on your database solution, you can use this tab to either manage your MySQL or PostgreSQL databases, limit access or edit your contents.

Customer support

Whether you are a beginner or a professional website owner, communication is crucial in case you face problems with your servers. StableHost features a multi-level support system that runs 24/7 all year round. Being available at all times is a smart gesture from this company considering that they have customers all over the globe.

Their agents are friendly and polite and are eager to help any of their customers. You will be impressed by how knowledgeable their English support is on various issues regarding web hosting. You can reach them through their phone numbers which are displayed on their website. The good news is they respond within minutes and offer enough time to solve your issue. Not even the most popular hosts tend to offer an hour-long reply at max like StableHost does.

You can also use their ticketing system especially if you need anything technical or detailed. All you need is to submit an open ticket right from the cPanel without using the dashboard. Their agents will renew your ticket until your issue is fully solved. This web host has received numerous positive reviews from users for their excellent customer support.

Knowledgebase

This company offers an extensive knowledgebase where you can find solutions to most issues you come across on their platform. This section offers a search box where you just enter your query and get helpful answers. Their platform also features video tutorials for the technical issues and frequently asked questions. However, this section requires more information and should be made easier to find what you are looking for. Overall, for such a small company, it’s doing a remarkable job.

45-day money-back guarantee

Another nifty perk of having StableHost as your hosting provider is the generous trial period they offer to their customers for their plans. Unlike most web hosts, you get a 45-day window with shared or reseller hosting. It is worth noting that they also offer a 7-day window for dedicated hosting. As is typical with refund policies, the money back guarantee does not cover admin fees, install fee and domain names. So, to be safe, you may have to go through their terms of service as there might be a few catches.

Ecommerce Features

While many customers use this platform for ecommerce purposes, the company offers very little regarding built-in ecommerce functionality. Well, it is easy to launch your site using third party ecommerce platform e.g. Magento to sell your products, but that means you may have to do much of the work with little assistance from this host.

Some of the things you need to do by yourself include:

• Implement a shopping cart and checkout system

• Handle payment securely

• Set up your product pages and ensure they are findable by your prospective customers

• Create an inventory management system to ensure that goods are seen as in-stock

In case you want to sell digital goods, this process requires to be made secure as well. As you can see, it might require a great deal of effort and time to work with StableHost for your ecommerce business; good thing however is that this host is reliable.

Additionally, you can purchase an SSL certificate from StableHost if you need to bolster the security of your ecommerce site.

StableHost Extras

SpamExperts Spam Filtering

StableHost includes a free SpamExperts for your inbox with each hosting package although the starter and pro plans don’t have this additional useful feature.

Drag and Drop SiteBuilder

With each hosting package, StableHost has included their site builder software that’s not only easy to use but also come with a collection of professionally developed themes.

Unlimited Domain Names

StableHost allows unlimited domain names on all their packages. This makes it simple for users to configure their domain pointers in the right direction.

Hacked and compromised Repair

Depending on your package, you can get the StableHost in-house repair support that covers hacked and compromised accounts at no additional cost.

Pros and Cons of Stablehost Web Hosting

Pros

Excellent customer care support

Finding a web hosting company that provides reliable customer support can be daunting. Luckily, Stablehost has been able to spot that gap. With an average response time of just 30 minutes, stablehost ensures that any customer bringing forward a query gets feedback in the shortest time possible.

The best part is that you can contact the customer care team any time of the day as they are available 24/7, 365 days a year to help you with any problem that you might encounter.

The ticket and email contact system are also available whereby you can get quick responses or access any information that you might need. StableHost also provides a detailed knowledge base as well as a video tutorial service in which they offer a guideline for how to use its services for a great hosting experience.

Cluster Technology

Cluster technology is a unique feature to Stablehost. With clustered technology, your website is made available to several nodes. What this means is that when you change or add something on your website, this information is moved to the best server. In case of a failure of the first node, your content will then be moved to a new functioning node in less than one minute. This ensures that your website is available at all times while still ensuring that you get the best server uptime.

Reliable load Time

Load time is a vital element for your site’s audience. With a poor load time, you will end up losing many users every day, with time your audience will reduce drastically. Stablehost provides a promising performance with a recorded speed of 296ms. This is a tremendous performance and will ensure that none of your customers leave your website for reasons related to load time. This company offers a 99.9% uptime guarantee.

Email Hosting is Free

With Stablehost, you can get your email addresses prepared with your custom URL through the free email hosting service. The group also offers a control panel that enables you to manage all your email accounts and their access points. This makes it very easy to handle all your emails as you deem fit.

Multiple Data centers

This company hosts four data centers located in Chicago, Amsterdam, Singapore and Phoenix. Having the data centers well spread across the globe ensures the best of the service possible for users. Moreover, each data center is well secured and professionally staffed to ensure that your content is readily accessible no matter where you are based.

Excellent security

This web host has made security for users a priority by offering amazing features for security. To begin with, most web hosting companies do not offer DDOS protection on shared servers. Stablehost has taken the step to do so to ensure that your content is secured. You therefore don’t have to worry about any attack or possible slowdown of your website. Additionally, they provide Spamexperts which ensures that any spam is blocked before reaching your site. For malware, this host uses BitNinja, an effective tool to scan IP addresses that look suspicious.

Site Transfer is Free

In case you feel that your current web host does not meet your hosting needs, you can freely and easily move your site over to stable host at zero cost. This feature ensures that your content is made available as quickly as possible without losing any links or experiencing any downtime.

CDN, SSL and SSD Support

The multiple SSD setups that stablehost uses ensure that your site files are stored on the fast storage servers which enable fast and flawless site loading.

The SSL and CDN options ensure that your content is moved to the fastest servers while still keeping your private data highly secured.

Cons

No Free Domain

While most web hosts give a free domain, with Stablehost, you are required to pay for domain separately. Alternatively, you can buy it somewhere else then integrate with them.

Limited Web Hosting package for Starters

With starter hosting package, you only get to host one website

Phone and email support is only through a ticket

To get a response through a phone call or email, you have to first get a ticket which means you might need to wait a little longer for a response. However, the process is quickly handled by Stable host thereby reducing the overall waiting time.

Rather than sending a ticket, you might find the live chat forum more convenient as the response from this channel tends to be quicker, often taking less than 60 seconds.

Fewer Resources

When compared to other web hosts like Hostgator and Siteground, Stablehost offers fewer resources. It uses a few storage nodes and also has fewer data centers. For instance, you can only get 50MySQL connections at a time and therefore you need to pay extra as it is only available as a platinum package

StableHost Frequently Asked Questions

Where are StableHost servers located?

This firm has 4 locations around the world - Phoenix, Chicago, Stockholm, and Amsterdam. Each of their servers is focused on different type of hosting. For instance, the one in StockHolm focuses on clustered hosting.

Does StableHost offer an uptime guarantee?

Yes. One way to avoid ramifications that come with downtime is to choose a host with uptime guarantee. StableHost provides a 99.9% uptime guarantee with all the reseller and shared hosting services which is in line with the industry standards. In case of downtime resulting in less than 99.9% of the time given, they offer a full month’s credit to your future account.

Do they offer a money back guarantee?

Yes. Like most web hosting services providers, StableHost allows its users to purchase their services in a risk-free way by offering a 45-day money back guarantee. The refund policy applies to shared and reseller hosting services. Note that it does not include install fees, admin fees and not names. It’s important to read their terms of service.

Does the platform support ecommerce features?

StableHost plans are suitable for ecommerce but the company does not offer much in terms of built-in ecommerce functionality. This platform lacks any ecommerce features above and beyond supporting third party ecommerce platforms such as Magento.

How is there customer support like?

According to reviews about StableHost, their customer support is fast and friendly. Besides, they are knowledgeable and maintain a professional tone when talking to customers. You can communicate to them via phone support or email ticketing. The English support is available 24 hours a day and 7 days a week. For most problems, you can get solutions from their extensive knowledgebase or visit their FAQ sections. For technical issues they provide video tutorials. The only downside with their support is they lack a live chat support.

Do they offer automatic backups?

This company says that it is the responsibility of their customers to store backups in case need arise. Nonetheless, it still offers daily R1Soft backups which makes it easy to restore files and data. Better yet, you can restore files manually via the cPanel anytime you wish. For VPS, data is stored for up to 14 days hence you may need to store data regularly.

How does clustered hosting work?

With most shared environments, websites run on a single machine which means that the failure of the machine affects all sites. With clustered hosting, however, this is not an issue. Just like cloud hosting, the workload of the server is spread across multiple machines which minimizes downtime issues in case one machine goes down.

Does StableHost offer a sitebuilder?

Yes. This platform offers an amazing site builder that will let you build and customize any site easily. Users can choose from 100s of templates for various plans from Business, Store, Staff, Blog, Portfolio and much more. These templates are built are built in HTML5.

Do they offer free website transfer?

Yes. If you wish to move your old website to this host, you can do it at zero cost. Their support makes it quick to ensure that your site content is available to your customers without delay.

Does StableHost offer a control panel

StableHost provides an industry leading cPanel wish shared hosting. It is easy to use and offers quick access to newbie-friendly interfaces to carry out nearly every webmaster function imaginable.

Do I get a free domain?

Unfortunately, this hosting provider does not give a free domain like most web hosts. You will be required to pay for the domain as a separate service. This may is an issue especially for beginners who want to start website. If you have a domain name, you can talk to their support and integrate with them.

Is this platform secure?

StableHost takes the security of their users seriously. To begin with, this company uses Bitninja firewall to scan and prevent threats in form of codes. Additionally, they employ CXS scan to check any malicious file that might be on the server. They also feature spam tool for the inbox which blocks any spam. Besides, this web host features DDoS protection on shared server so as to keep your content secure.