If you’ve been in the web hosting industry for awhile, you certainly have heard or crossed paths with SiteGround at some point.It is one of the fast-rising companies that’s surprisingly appearing in reviewsof almost every tech blogger’s site today. With so much action and heat,undoubtedly it must be doing something the competition isn’t. For that, we setout to explore and below is our unbiased SiteGround Review. We’ll first coverthe background info, dig into its hosting packages and pricing, then analyzeits inherent features, and finalize by outlining its pros, cons, and frequentlyasked questions.
SiteGround was launched in 2004 by three universityfriends namely Tenko Nikolav, Nikolay Todorov, and Reneta Tsankova who werestudents at the time. What initially started as a small project of a handfulgroup of people working from their dorm rooms, has today grown into a companywith over 400 employees. Its support team handles more than 1500 tickets, 3000chat requests, and 1000 phone calls every day. Moreover, it hosts more than1.7million domains on its servers.
SiteGround’s vision has from the start been to providea safe, fast, and reliable hub to store, relay, and grow ideas and businesses.It’s no wonder why their products and services appear to cut across all sectorsof hosting and be budget-friendly to many. As of 2018, the primary hostingpackages are:
- Shared Web Hosting
- Reseller Hosting
- Cloud Hosting
- Dedicated Servers
- Enterprise Hosting
- Apps Hosting (CMS)
- Service Hosting (Email, FTP, PHP,MySQL, cPanel)
- Student Hosting
Shared web hosting is SiteGround’s most sort afterpackage mostly due to its simplicity of use and partly for its pricing. Forstarters, it offers them a one-month trial after which they can sign up forannual, biennial, or triennial contract. Only non-shared hosting packages suchas dedicated, VPS, and cloud have monthly subscriptions.
This type of hosting is versatile when it comes tofunctionality. The plans it offers can suit startups, established sites, andeven developers looking for a serious environment to create applications,consoles, and run computing services. SiteGround offers three pricing plansnamely Startup, GrowBig, and GoGeek.
Starting at a price of $3.95 per month, Startup Planis the cheapest SiteGround’s shared hosting package. It provides all theessential tools and features to accommodate a website, blog, or business thatis in its budding stage. It works decently for even small-scale online shopswith a reasonable number of inventory. Nonetheless, it is outgrown by anywebsite attracting more than 10,000 visits per month.
On subscribing to this plan, your account will haveaccess to a free website builder, CMS installer, and cPanel with SSH tool.Additionally, your site files will be hosted on a solid state drive with 10GBweb space. Data will automatically receive a daily backup at no cost and you’llhave access to the technical team 24/7 should an issue arise. Other features inthe plan include free CloudFlare CDN, Let’s Encrypt SSL certs, and relay ofcontent from HTTP/2 enabled servers.
When your site goes past its startup phase and youneed additional features to keep it running smooth, GrowBig Plan is your bestshot. It is designed to handle single or multiple websites with heavy trafficbut are average in size. By traffic we mean anything between 10,000 and 25,000visits a month. Moreover, it is preferred by customers who like to host allwebsites they own under one account. Its prices start from $5.95 per month andyou’ll be allotted 20GB web storage on a solid state drive. The perks that comewith the plan include free website migration, 30 system backups restorable witha one-click tool, and SuperCacher to shorten latency.
GoGeek is for the websites that are intensive on usageof shared resources. SiteGround hosts customers using this plan on a serverwith few users which reduces competition for resources and lag. If you own amedium-sized ecommerce site with a traffic of around 100,000 visits per month,this plan will work sufficiently for you. Additionally, the servers for GoGeekare PCI compliant and can accommodate a much larger product line withoutcompromising security.
It costs $11.95 per month to acquire this plan and youreceive 30GB of space to store your web files. You also enjoy all essentialfeatures spanning from unlimited MySQL database use, priority technicalsupport, SuperCacher, free SSL certs, unmetered traffic, free backup restores,and an intuitive cPanel to configure your account. Lastly, the features thatare unique for this plan are one-click GitHub repository creation, CMS staging,and free backups as often as you want them.
SiteGround’s reseller hosting program caters for webdesigners and developers looking to host websites on behalf of third parties.The company takes care of the web hosting part while you find customers to buythe services it sells. To motivate resellers, SiteGround offers volumediscounts which are dependent on the number of accounts you purchase in bulk.Additionally, they issue special domain name deals whose prices start at $14.95per year.
Essentially, the reseller program works in threesimple steps:
- Purchasingof reseller credits
Each credit costs $42 and gives a whole year of webhosting services. But again, that price is for the cheapest plan where 11 ormore credits are purchased. If you choose to buy 5-10 credits, it will cost $45per credit, while 1-4 cost $49 per credit. Furthermore, you must first buy 5 credits to be admitted to the program.Once purchased, these credits will never expire so you can use them to open orrenew accounts for as long as you’re subscribed.
- ActivatingHosting Accounts
Here, you use the credits you purchased to launch newaccounts or renew existing ones. SiteGround permits you to use one credit forevery account and avails a fully-featured hosting environment. Some of thefeatures and resources allotted per account include 10GB web space, cPanelaccount with SSH access, free daily backup, unlimited FTP accounts, unmetereddata transfer, four server locations, and free CloudFlare content deliverynetwork.
SiteGround provides all reseller tools in a singleplace to allow for quick management of hosting accounts under your watch. Also,you can reach web hosting experts at any time for technical assistance. Thecompany takes care of security of the hosting environment, maintains serverintegrity, and adds any speed boosting tweaks it deems necessary for sitesusing the service. Most importantly, the cPanel is unbranded to allow you topersonalize it however you wish. Lastly, you get a private DNS upgrade optionto handle traffic efficiently.
In pursuit of innovative technology, SiteGroundprovides a fully managed cloud hosting package whose plans are totallycustomizable. It provides a 24-hour VIP support service for anyone running asmall development project or operating a high-traffic enterprise site. Sitespeed and efficiency is handled by use of lightweight Linux systems running onsolid state drives, free CDN with multiple locations, and access toauto-scalable resources. Additionally, the company conducts offsite databackups daily and keeps them for 7 days for restoration whenever needed. Exceptfor auto scaling of resources, complex configurations and settings are part ofthe duties assigned to the IT maintenance team of the firm. The mission is tolift your mind off the management of complex and needy tasks of theservers.
SiteGround provides four standard plans namely:
It costs $80 per month to purchase SiteGround’s cloudhosting entry plan. The resources apportioned on purchase include 2 CPU cores,4GB memory, a 5TB bandwidth, and 40GB SSD space.
The price for business plan is $120 with the packageproviding 3 CPU cores, 6GB memory, 5TB dedicated data transfer speeds, and 60GBSSD space.
- BusinessPlus Plan
It is the recommended plan for bigger enterprises andcosts $160 per month to purchase. The company allots 8GB memory, 5TB bandwidth,4 CPU cores, and 80GB SSD space.
- SuperPower Plan
It is the costliest SiteGround’s cloud hosting planwith its asking price standing at $240 per month. The resources available toyou include 120G SSD space, 10GB RAM, and 8 CPU cores.
In case you need OS and other software included inyour managed cloud server, SiteGround provides this service too. Some of thetools that you can add to your cloud space include Softaculous Installer, Eximmail server, Apache/ Nginx web servers, CentOS, WHM/cPanel, 5 PHP versions, andMySQL/PostgreSQL. As for the services, they offer free dedicated IP, email spamfiltering, IP table firewall, and a private DNS server setup wizard.
Basically, this type of hosting on SiteGround providesa high-class committed machine to store your website(s). The environment ispowered by highly innovative proprietary software which boost online presence,speeds, and overall performance of items hosted. Additionally, the companyallows you to choose one of three server center locations namely US, Europe,and Asia.
Another useful service provided to accounts usingdedicated hosting is full management of the server. They provide softwareupdates, react promptly in case of system malfunction, and offer 24/7 monitoryservice thereafter. Should you also need a system reboot, it can be carried outimmediately without losing your data. Like cloud hosting users, the companyprovides useful tools for server operation including WHM, cPanel, Apache andNginx, Exim mail server and Softaculous auto-installer. You also get five freededicated IPs with CloudFlare CDN and private configuration of DNS resolvers.
You can pick any of the following three dedicatedhosting plans on SiteGround:
· Entry Server – This costs $269 permonth and allocates a machine running on Intel Xeon E3-1230 processor with 4CPU cores, 8MB CPU cache, 16GB DDR3 RAM, 480GB SSD, 10TB bandwidth, and CPUclock speeds of 3.2GHZ.
· Power Server – The price to use thismachine is $349 per month. Its specifications are quad-core Intel Xeon E3-1270with clock speeds of up to 3.5GHZ, 32GB RAM, 960GB SSD, and 8MB CPU cache, and10TB bandwidth.
· Super Power Server – It is thecostliest plan going at $729 per month and unlocking a powerful machine behindit. The specification for the server are two hexa-core Intel Xeon E5-2630 CPUswith 2GHZ clock speeds, 15MB CPU cache, 64GB DDR3 RAM, two RAID 1 SSDs with960GB space, and 10TB bandwidth.
Besides traditional web hosting, SiteGround offersapplication hosting for customers using content management systems such asWordPress, Joomla, Magento, and Drupal. Let’s now briefly go through specificfeatures, plans, and services for each.
This type of hosting service is engineered to createan optimal environment to open and run WordPress-based websites. The companyprovides tools that allow you to install WordPress framework, migrate existingsites to their servers, receive updates automatically, and manage your WP sitevia command line interface. Staging of sites and access to Git repositories isalso possible when using some plans.
Every account receives 24-hour support by WordPressexperts to facilitate bug awareness and solving of specific problems. Then thehosting platform sits on SSD hardware and is powered by SuperCacher whichemploys Nginx technology to serve data. Like other hosting types, your websiteswill have access to free CDN and HTTP/2 servers for enhanced load speeds.
The three plans for hosting WordPress are Startupwhich costs $3.95 per month (10GB storage space), GrowBig at $5.95 per month(10GB storage space), and GoGeek at $11.95 per month (10GB storage space).
Planning to use Joomla to create your websites?SiteGround offers a hosting environment that’s capable of taking you online inseconds. It provides a one-click Joomla installation tool, transfers existingsites from other providers for free, performs daily backups, and implements adynamic caching technology based on Nginx. The core framework is alsoauto-updated whenever a new version is available as well as those of yourplugins.
You can choose between its three pricing plans namelyStarter, GrowBig, and GoGeek. Startup plan, which goes for $3.95 per month, isfor beginners and sites requiring small-scale resources. GrowBig Plan, whichcosts $5.95 per month, is useful for established blogs and medium-sized sites.GoGeek is reserved for developers and Joomla sites that are huge in size andutilize heavy resources. It costs $11.95 per month to use it.
For online shops that use Magento Community Edition,SiteGround provides a handmade hosting solution with expert help. Like otherapplications, your sites are free to use CloudFlare CDN with Railgun. Also, youcan upgrade to a plan of choice instantly without your websites going offline.The company offers Startup, GrowBig, and GoGeek plans costing $3.95, $5.95, and$11.95 respectively.
Did you also know Magento hosting includes an inbuilthack protection? Well, the stores sit on isolated environments which means anyhacked account will not affect sites using the same server. Updates andvulnerability patches are applied automatically at the server level eliminatingthe need to do so manually by the user.
SiteGround supports installation of Drupal framework,hosting, and domain registration for your site’s URL. In addition, it transfersexisting projects from other hosting providers when subscribed to GrowBig andGoGeek plans. Most importantly, the company dedicates Drupal experts to takecare of technical hitches and actions.
Interestingly, SiteGround preinstalls Drush, SG-Git,ad SuperCacher tools. Drush is a command line interface that allows you to workwith Drupal modules, themes, and profiles. SG-Git provides a bridge torepositories which your website uses while SuperCacher boosts Drupalperformance on hosting system.
The plans available for Drupal Hosting are startup,GrowBig, and GoGeek which cost $3.95, $5.95, and $11.95 respectively per month.
Sometimes business needs are beyond satisfaction bywhat’s offered by ready-made plans, server, and default setups. Now to solvethis, SiteGround first assesses these specific needs and then crafts aninfrastructure that offers custom hosting frameworks for such businesses. Theycan build anything from a single instance, private cloud environment, to apublic portal resting in convenient geographical locations. In other words,when the hosting types we have discussed above transcend your needs, the companyis capable of building a custom system to sort you out.
A good example of a company that applied for this wasGreenpeace during their Save the Heart of the Amazon campaign. Since the siteanticipated to receive a large spike in traffic from the campaigns, SiteGroundbuilt a private cloud infrastructure with multiple virtualized nodes whichwould host web files, load balancers, and databases. The nodes werecharacterized by high redundancy to completely eliminate any chance of site’sfailure in handling traffic. Then data was served from two continents, that is,USA and Europe where majority of the visitors would be situated. Theinfrastructure was deployed on their Chicago and Amsterdam datacenters withunified MySQL synchronization working between the two locations. This allowedreal time viewing of similar data irrespective of the geographical location.
This type of hosting has no standard pricing plans asit’s completely custom-made. Interestingly, it allows for recruiting of adedicated account manager that notifies you of progress made and newtechnologies that can be implemented on the infrastructure. These people can bereached via phone calls or emails and have access to a 24-hour priorityhelpdesk to fix urgent issues in time.
Need a dedicated server to handle your site’s emails?SiteGround offers separate Email Hosting for your web services. You can haveits address point at the domain name of your website for visitors to quicklymaster it. Other benefits that come with this type of hosting include unlimitedemail accounts, ability to use secure protocols, email use tutorials, inbuiltspam filters, organized interface for easy mail management, and support for avariety of webmail clients.
Email management is via cPanel which allows you tocreate/delete accounts, configure auto-responders, and set forwarders to asecondary email address. The spam filters, which are enabled by default,include Spam Experts and Spam Assassin. As for the protocols, you can useeither POP3, IMAP, or SMTP.
SiteGround’s email hosting pricing plans are:
· Startup – this one costs $3.95 permonth and can only serve a single website receiving around 10,000 emails permonth. It offers 10GB server space for the emails.
· GrowBig – This one is designed forsites receiving up to 25,000 emails per month. It costs $5.95 to allocate 20GBstorage space and can handle mails from more than one website.
· GoGeek – Starting at $11.95 permonth, this plan is suitable for large and established websites. The mailserver can handle up to 100,000 emails per month and has 30GB for storage.
Inspired by their scholarly beginnings, SiteGroundoffers web hosting for students, tutors, and education institutions. Theybelieve in offering industrial-standard hosting services at a rate that won’thave you breaking the bank. Basically, the features available for this hostingtype resemble those offered at the shared web hosting package. The charges arecollected on an annual basis with subscribers enjoy free support and usagemanuals. It costs $24 per year or $1.99 per month to subscribe to the studentplan.
For faculties in education institutions, an instructoraccount is provided. It comes with LMS integration, free accounts for students,and a custom sign-up page for school logo branding. Here’s how to go about it:
- Step I
Notify SiteGround the name of the educationinstitution, the course length, and number of students in the class.
- Step II
Suggest a custom logo for the sign up page and hand itin for SiteGround to brand the page. It takes approximately 24hours to processthe request.
- Step IIIPass the URL to the students. Through your pagethey’ll be able to create new accounts and enjoy free web hosting for their sites.
|Plan Name||Disk Space||Bandwidth||Currency||Admin panel||OS||Websites||Scripting||Email-Transport||Database||SSH||Databackups||Free Domain||1-Click Installer||Websites Builder||Location||Price|
|Plan Name||Disk Space||Bandwidth||Admin panel||Cores||RAM||Core Speed||CPU||OS||Backups||SSH||Managed||Location||Price|
|Super Power||120GB||5000GB||cPanel||8||10GB||-||8 Cores||$ 240.00|
|Business Plus||80GB||5000GB||cPanel||4||8GB||-||4 Cores||$ 160.00|
|Business||60GB||5000GB||cPanel||3||6GB||-||3 Cores||$ 120.00|
|Entry||40GB||5000GB||cPanel||2||4GB||-||2 Cores||$ 80.00|
|Plan Name||Disk Space||Bandwidth||Admin panel||OS||Core||RAM||Core Speed||IPs||SSH||Backups||Managed||CPU||Guarantee||Location||Price|
|Super Power Server||1920GB||10000GB||Admin panel||12||64GB||2.00GHz||5||2 x Intel Xeon E5-2630 SSD||$ 729.00|
|Power Server||960GB||10000GB||Admin panel||4||32GB||3.50GHz||5||Intel Xeon E3-1270 SSD||$ 349.00|
|Entry Server||480GB||10000GB||Admin panel||4||16GB||3.20GHz||5||Intel Xeon E3-1230 SSD||$ 269.00|
If thereâ€™s anything that matters most to visitors it is the performance of your site and the time it takes to load content from it. Any website with frequent downtimes translates to loss of potential clients and drop in the SEO ranking. As such, anyone serious site will ensure it has a strong online presence and this will narrow down to the hosting company it uses. Now, SiteGround takes care of performance and speed in the following ways:
Â· CloudFlare CDN
This content delivery network not only prevents denial of service attacks but also optimizes sites to serve content using the nearest node to the visitor. All the hosting packages by SiteGround include this feature by default and itâ€™s free.
Although this tool is not included in all plans, but its job is to store frequently accessed elements of your site in memory. This not only reduces latency but also improves how much content is accessed per unit time. Other caching plugins supported by SiteGround include Redis and MemCached.
Â· Use of Solid State Drives
As youâ€™ve probably noticed, all the hosting packaged use SSDs for storage. They are capable of serving data three times faster than traditional hard disk drives. Moreover, they rarely suffer from hardware failure.
Â· Nginx Web Server
This is an alternative web server to Apache with the benefits of speed and reliability resulting from its inherent lean architecture build.
This protocol was born from major revisions of HTTP. It is capable of reducing latency, improving site security, and relaying content speedily to most modern browsers.
Â· PHP 7
Accessible from SiteGroundâ€™s cPanel, PHP 7 is the latest version and is installed by default. Other versions are available too for convenience.
Â· Linux Containers (LXC)
SiteGroundâ€™s web hosting platform is built on Linux containers which is known to be highly flexible, efficient, and foolproof.
Â· Server Monitoring DevOps
This is arguably SiteGroundâ€™s best feature for predicting, identifying, and fixing server issues. Through it, hosting function hardly fails and if it does a quick fix is present to resolve it. Again, from the companyâ€™s server statistics, it has a 99.8% uptime.
If on the fastest network infrastructure, security is key to maintain site integrity and gain the trust of your visitors. Well, SiteGround has several measures put in place to secure websites, applications, and services hosted on their infrastructure. Letâ€™s go through each:
Â· Free SSL
Each account receives an SSL certificate that flags your website as secure to the visitors. Additionally, data is tunneled via HTTPs which adds an extra layer of security thereby preventing meaningful traffic sniffing.
Â· Offsite Daily Backup
It is this companyâ€™s policy to automatically backup web data on a daily basis and preserve it for 7 days. Subscribers of high-end plans can even set custom backup intervals and how long data stays available for restoration. Also, restoration tools are freely available on cPanel.
Â· Isolation of accounts on shared servers
This was implemented in 2008 by introducing CHROOT permissions which protected each unit in its isolated environment. In the event of an account attack, others in the same server block would not be affected.
By default, all accounts at SiteGround use cPanel to manage tools, sites, and configurations. Nevertheless, its version is slightly customized to pave way for inclusion of additional features. If youâ€™ve used cPanel before, it wonâ€™t be confusing since the core components are retained. This control panel allows you to:
Â· View current plan
This is accessible from â€œUserâ€™s Areaâ€ portal. It reveals the subscription and expiry dates of your current plan plus your hosting type.
Â· Access ticketing system
This feature can be helpful when following up on a problem that requires long term intervention.
Â· View server information
You can view datacenter locations currently working with your site, your IP address, and server specifications in terms of resource use.
Â· Scale cloud server resources
When using cloud hosting, scaling of resources is accessible from the control panel allowing you to minimize hosting costs by choosing optimal parameters.
Â· Manage backups
cPanel allows you to decide the backups to restore, transfer to external sources, or delete. Other accounts even provide for custom configuration of backup frequency.
Any serious company is before anything considerate of procedures, systems, and methods they use to take care of their clientsâ€™ needs. Web hosting is a sensitive field and requires a support system that is friendly and relevant in its handling of issues. SiteGround throws in several measures, tools, and systems that answer to customer queries, concerns, and ultimately needs. These include:
Â· SiteGround Tutorials
When you have no idea what SiteGround is, how it works, or how to host sites with them, SiteGround Tutorial page is the first place you should check out. It has video materials, written articles, and answers to Frequently Asked Questions.
Â· Multiple communication methods
You can raise a ticket from the control panel, call, or chat the support staff any time of the day. Response time will depend on the technicality of your question, method used, and relevance. SiteGround estimates the average response time to be 10 minutes.
Â· Recorded webinars
This functionality was introduced to inform customers of latest developments and significant changes on the hosting environment. Copies of the recordings can be streamed online or downloaded for future reference.
Â· Dedicated account managers
This feature is available for enterprise hosting only. It allows speedy handling of concerns by giving clients permission to work with a dedicated 24-hour helpdesk.
Â· Trending topics on blog page
If thereâ€™s any hosting provider thatâ€™s keen on trending hosting topics, itâ€™s definitely SiteGround. Theyâ€™ve found purpose in updating blog content every few days. The move is quite impressive considering the level of relevance of trending topics theyâ€™ve covered.
It helps to find a provider that gives you time to evaluate hosting services and decide whether the contract is worthy or not. SiteGround gives a 30-day money-back guarantee meaning cancellation of your subscription within the period qualifies you to a 100% refund. Nonetheless, they do not refund fees spent on acquiring a domain name, hiring admin services, and purchasing add-ons.
A cancellation after the expiry of the 30 money-back guarantee days is still possible but the refund will not be 100%. Instead theyâ€™ll calculate the unused portion on a pro-rata basis and return the remaining amount.
Here are the extra features not covered in above categories:
Â· Free website builders
Aside from application-based frameworks like WordPress, you can integrate any open source builders in your SiteGround account. It supports top site builders and suggests a few that you can use to get started.
Â· Automatic software updates
Updates of application hosting environments are deployed at the server level. This ensures no framework is left vulnerable whenever critical updates are available.
Â· Paid hack alert service
On purchasing it, youâ€™ll receive weekly alerts on any threat detected and how to go about counteracting it.
- Decent uptime
SiteGround provides a platform thatâ€™s built on Linux containers which are highly stable irrespective of the traffic spikes. Additionally, the account isolation technique ensures compromise of one doesnâ€™t affect the uptime of another or the whole system. Lastly, thereâ€™s the proactive server monitoring system that runs every 0.5 seconds. It automatically fixes most server problems without human intervention averting disruption of services. All these factors have contributed to a 99.8% uptime in the last 12 months for SiteGround.
- Above-average load time
The average load time for sites hosted on shared server hosting the last 12 months is 716ms. The value is lower than 890ms which is the average load time for top 10 web hosts in the world. Interestingly, the value is consistent with very few fluctuations over the period. In short, SiteGround is an above-average provider for any type of hosting.
- Managed WordPress Hosting
SiteGround is one of the few hosting providers that fully manages WordPress framework. They provide 24-hour support, speed tweaks, security patches, updates, and tools that ease use of the hosting environment. Importantly, they make automatic backups of your plugins to restore the site to a working state in case of white screen of death. When on GrowBig and GoGeek plans, they throw in important provisions including WordPress staging environment, PCI compliance for ecommerce shops, free Wildcard SSL, command line interface for administrative task, and preinstalled GIT.
- Professional Support Staff
As we said at the beginning of the post, the company processes over 1500 tickets, 2000 chat requests, and receives over 800 calls per day. Their 400+ staff are highly qualified, knowledgeable, and can communicate in three languages namely English, Italian, and Spanish. Moreover, surveys by independent bodies on SiteGroundâ€™s support system shows scores of over 96% in the last three years. We tried to scour the internet for negative feedbacks on their support staff but we couldnâ€™t find many.
- Easy ecommerce installations
You can install Magento, PrestaShop, Drupal and many other ecommerce content management systems on their infrastructure. The websites are powered by free CloudFlare CDN, service from multiple geographical locations, and caching tools like SuperCacher to improve load speed. Importantly, SiteGround is PCI compliant.
- Free Migrations
Convinced SiteGround is the best for your web hosting needs? Well, you donâ€™t have to worry about the tedious migration hassle. The company transfers your website from a previous host within 24 hours without charging you a dime. The migration option is present in the account setup wizard or from Support Menu in the cPanel.
- Affordable pricing for various stakeholders
Whether youâ€™re a new webmaster or a veteran in the field, SiteGround has affordable pricing for every hosting need. The cheapest package is Student Hosting which charges $1.99 per month. Popular plans are for the shared web hosting package which starts at $3.95 per month.
- 30-day money back guarantee
Thereâ€™s no free trial for SiteGroundâ€™s services but they give you a security period of 30 days to assess their infrastructure. On applying for termination request citing reasons for it, your money will be refunded in full within a few days.
- No Monthly Billing
The monthly charges advertised on SiteGround are payable on an annual basis. Fortunately, they donâ€™t charge setup fees as observed in payment plans of other web hosts.
- Unreliable free backup systems
The free daily backup might not be sufficient for websites that run intense number of transactions per day. So, any mess up in the system is a possible trigger to a huge loss.
- Auto scaled cloud hosting is expensive
Unless you create a custom plan for cloud hosting, the charges will be overwhelming considering billing is processed separately from the main hosting fee.
Other downsides include:
- Absence of Google AdWords credit
- Smaller storage space compared to other hosting providers.
Where are SiteGround servers located?
SiteGround has data centers in Chicago, London, Amsterdam, and Singapore. With these options, you can set the ideal location to serve contents of your websites from cPanel.
Which types of hosting are available at SiteGround
SiteGround offers shared web hosting, dedicated hosting, application hosting for Content Management Systems, enterprise hosting, cloud VPS hosting, student hosting, email hosting, and reseller hosting packages. To use two or more hosting environments, create multiple accounts using the SiteGroundâ€™s setup wizard.
Which is SiteGroundâ€™s cheapest hosting plan?
Student hosting is SiteGroundâ€™s cheapest hosting plan at $1.99. However, the most sought after is Startup Plan which costs $3.95 per month. The company gives a risk-free money-back guarantee period of 30 days.
Which alternative to SiteGround do you recommend?
The best SiteGround alternatives for web hosting include InMotion, HostGator, A2Hosting, and BlueHost. Their pricing plans and hosting packages are closely similar to those of SiteGround.
Can I use WordPress on SiteGround?
Yes. WordPress installation and hosting is supported right out of the box. SiteGround provides Softaculous, which is an inbuilt script application, to install and run WP on your behalf.
Aside from WordPress, which CMS are supported by SiteGround?
SiteGround supports content management systems such as Drupal, PrestaShop, Joomla, Magento, and, of course, WordPress.
Which communication channels are available for me at SiteGround?
SiteGroundâ€™s main communication channels are live chat, ticketing system, phone calls, and email. You can contact the support staff in English, Italian, and Spanish languages.
Must I use Letâ€™s Encrypt SSL provided by default on SiteGround?
No, but itâ€™s recommended that you do if you have no other SSL certificate. Letâ€™s Encrypt SSL is freely provided in SiteGroundâ€™s hosting platform. You can upgrade to Wildcard SSL which is readily supported by the company when Letâ€™s Encrypt SSL features are not sufficient.
Which payment methods can I use on SiteGround?
SiteGround accepts major credit cards such as Visa, Discover, and MasterCard. You can request for other payment methods to be made available by speaking to an agent on their website.
Apart from cPanel, which other control panels can I use on SiteGround?
WHM is the alternative control panel to cPanel on SiteGround. Note that cPanel is customized to include additional features and therefore its user interface may look different from the standard version.