Overview

Based in Essex UK, Pure Hosting is a fast-rising web hosting company that’s committed to offering professional business hosting, dedicated server solutions, and virtual private servers. Having established the firm in 1999, the founders have grown it tremendously into a hosting hub with modern infrastructure and decent prices. Unlike other providers, they target audience in the business industry as opposed to people looking to host private or non-monetary websites. Nonetheless, they offer shared hosting for small and medium scale setups although the resource allocation is evidently suitable for bigger enterprises. Their cost plans are provided in Euros as most of their clientele base are site owners residing in Europe.

Pure Hosting datacenter, which is ISO certified, is located in Colchester in the UK for convenience of their business clients. For reliability, it is equipped with autonomous generators, UPS, anti-fire systems, and intrusion barriers. To ensure the performance of web servers remains topnotch, all the machines run content via fiber-optic cables which are lightning fast on speeds. As for the platform, the two officially supported operating systems for hosting are Windows and Linux environments.

The company also features systems that are capable of restoring unresponsive web services and monitoring the workload levels of the servers. With this, they can tell when an infrastructure upgrade or downgrade is necessary. Although small in size, Pure Hosting is a company that’s giving competitors a run for their money.

Pure Hosting Features

On this section, we’ll explore features that Pure Hosting has in regards to performance, security, speed, control, customer service, and overall web experience.

Performance and Speed

Established in 1999, Pure Hosting has been in the hosting industry for close to a decade now. Through all that time, the company has worked smart to keep up with the ever-changing technologies in the hosting niche. With the likes of Intel Xeon and Dell powered server machines making way into their datacenter, it’s safe to host any web project with them. Let’s go through some of the features and tools employed in their network to enhance performance:

• Few system units per server – even in their shared hosting network, resource allocation is fairly decent. Most of the servers have between 5 to 20 accounts residing on them. This lessens the workload on the hardware resources and ultimately improves content delivery to target audience.

• Intel Xeon CPUs – Pure Hosting owns machines running the Xeon E5 series which is an excellent choice for computing and hosting tasks. With each CPU socket capable of housing 8 cores, the company successfully cuts energy costs. The cost benefit is then transferred to users who pay less to host sites and services with them.

• SATA disks – although most web hosting providers are using Solid State Drives currently, SATA disks are not a bad choice either. Besides benefitting from relatively large storage spaces, the disks are significantly faster than IDE drives. Your website or service will not be served at the fastest speeds possible, but still content delivery will be tolerable and arguably decent.

• Dedicated IP addresses – some plans have systems with static IP addresses which lessens the domain name server resolution time by outdated browsers. Another benefit is that you can migrate to a new URL without worrying about customers not finding you. Again, as long as your site’s IP address is cached somewhere on your visitors’ network, it will still maintain its rank on the search engines.

• Apache Web Server – Apache is lightweight web server that’s capable of compressing site data to enhance transfer speeds. As such, websites stored on Pure Hosting servers load quicker which, in turn, improves their popularity and reputation.

• Dedicated Resources – this is one of the exciting features that Pure Hosting has in regards to performance. They offer dedicated servers, which are capable of hosting multiple web projects efficiently, at rather competitive prices. This is arguably the cheapest web host on the market.

Security

Any 21st century website is at risk of an illegal intrusion or attack at some point in its lifetime. As such, the best web hosting provider applies both physical and system measures to guard against these disastrous likelihoods. Some of the security measures and features that Pure Hosting applies include:

• Shared secure socket layer (SSL) – An SSL certificate is provided for free to users of shared hosting. Principally, it enhances connection security as well as data privacy when a web server and a browser are communicating. It’s almost impossible to intercept data or sniff sensitive information while outside Pure Hosting network. The protocol uses 2048-bit RSA protection to encrypt data which can take centuries to decrypt without a key. Pure Hosting is the holder of the key on that shared network.

• ISO certified datacenter – ISO certification is a very thorough process since it requires every company that applies for it to have sufficient security measures prior. Now, Pure Hosting includes in the center autonomous temperature control systems, fire detection sensors, UPS, generators, and physical intrusion detectors. Without proper authorization, one can hardly access the Colchester location where the servers reside.

• Backups – Almost all packages have plans with automatic data backup systems. The backups occur on a daily basis and are retained for up to 7 days. Unfortunately, data is not mirrored to offsite locations which is risky in case the datacenter damages.

• Account protection – The servers keep a log of the IP addresses which access a particular account. The log has a timestamp of when a login occurred, OS, and browser used to access it. As such, an unauthorized login can quickly be detected and prevented before information is stolen. Moreover, when creating an account, you’ll be required to set credentials that are difficult to guess or crack by brute forcing.

• MySQL database – It is Pure Hosting default database. Apart from being fast, MySQL is very efficient in maintaining data integrity on any operating environment. It is also compatible with both Windows and Linux servers.

Control Panel

Unlike most web hosting providers which use cPanel, WHM, Plesk, and other popular control panels, Pure Hosting offers its own web interface panel. Although offering basic features, it is very easy to use when new to web hosting. With it, you can control system resource allocation quotas, set backup frequencies, create domains and subs, and create unlimited email accounts. You can also check when your subscription is expiring and even set various payment methods with minimal procedures.

Another important feature which you can control via the panel is power on/off cycle. This is important when running apps that are intensive on resources that deplete such as the bandwidth. Amazingly, you can schedule tasks, restart non-responding services, and reboot the system with a single click from the administrative panel. With so much control on your hands, it is easy to manage any system with very little technical knowhow.

Customer Support System

Pure Hosting has both a land-based and an online support center. If you’re in UK, you can reach the company by calling +44(0)7557 996 899 or visiting in person their land-based offices. Nevertheless, online support system is by far the most convenient platform to reach them. They offer a 24-hour live chat window and an email address that you can send concerns, questions, or any other feedback.

Additionally, Pure Hosting Website has a wide range of Frequently Asked Questions and their answers. Sometimes you may find the FAQ page offline when they’re updating content on it. However, you can always chat them up on the live support channel for quicker help.

Money Back Guarantee

Although not explicitly advertised, Pure Hosting trial period is two weeks. Their consumer contract regulation allows for cancellation of any plan purchased on their website before the end of two weeks. Even then, there are terms and conditions which guide reimbursement in the event of ending a contract with them. These include:

• Your account should not have contravened rules of engagement which are provided for their terms page.

• Outstanding fees while on a prepay basis are not refundable. So even if you cancelled the contract before making a payment, you’ll still owe the company.

• Unused reseller funds can only be recovered once you close your account.

• Domain credits are non-refundable especially when acquired on a discounted price.

• Plan subscribed to must have been paid for on an annual basis.

Extras

Site Builders

Pure Hosting lacks an inbuilt site builder but can host websites created by popular frameworks and tools including WordPress, Weebly, Jimdo, Strikingly, and Webs. It also supports uploading of web files from an offline source via FTP.

Coding Languages

Pure Hosting serves sites built using PHP, Perl, HTML5, SSI, XHTML, and Python languages. Databases supported on the hosting platform include MySQL and MS SQL Server.

Pure Hosting Pros And Cons

No hosting provider can be completely worst or best at what it offers. So, here we’ll check out some of advantages and disadvantages of hosting with Pure Hosting.

Advantages

Free backups for managed setups

If you’re on the managed network or system setup, all your data will be stored in an offsite location at least once a day. You can retrieve it before seven days have elapsed since the time of the last backup.

Multiple communication channels

Pure Hosting provide multiple yet quick communication channels including live chat, email support, and calls. Their customer care services are available 24/7 and are offered in English. Also, you can benefit from reading their FAQ page to learn more about features they’ve documented in their plans.

Variety of hosting packages

This company serves a wide range of customers from small-scale businesses to gigantic entities with huge operational transactions daily. They offer shared hosting, VPS services, and dedicated server setups at fairly competitive rates.

Topnotch physical security

The web host’s datacenter is secure from unauthorized intrusion, fire breakouts, temperature burnouts, and physical data theft. Again, they’re ISO certified meaning they’ve met all basic requirements of a modern web hosting provider. As such, it is easy to rely on their services as a hosting company.

Reliable storage

All their servers use SATA, RAID, and SAS disks for storage. Albeit they’re not the fastest in the market today, but still they’re very reliable. Data failure is unlikely with frequent hardware upgrades ongoing at least once a year.

AWS-Stats traffic analyzer

You can use this tool to check how your site is performing against its competitors. Also, you can view traffic to your site and the conversation rates in case it is a commercial setup.

Privileged access

Users of dedicated servers have root access to the operating systems. They can control features and set system configurations to serve web projects optimally.

Powerful processors

The servers run on Dell CPUs with Intel Xeon E5 series. These processors are very powerful and considering some packages have one or two allocated, you can be sure performance will be premium.

Remote login

Pure Hosting supports login via SSH as well RDP for graphical user interface. Also, some plans offer systems with dedicated IP addresses so that you don’t have to bother setting a domain name for the system.

Custom quotes

In case you don’t get a product or hosting service that you wanted, you can get a free quote from Pure Hosting’s experts. They’ll help you come up with a plan that suits your individual needs.

Disadvantages

Provider’s site is on an insecure network

Modern browsers warn against providing any personal information on the website. For whatever reason, they have not implemented a secure socket layer between the web server and the browser. It can be risky creating an account with them on a public network or even trusting them with private credentials.

Short trial period

Pure Hosting has not put the 14 days within which you can cancel your subscription to open view. You have scour the terms of service page to capture this information.

Lacks an optimized environment for content management systems

Frameworks such as Drupal, Magento, and WordPress are quickly getting absorbed in hosting businesses. Pure Hosting lacks an optimized environment for such applications.

Targets audience in the UK only

Although you can host a web project with them even when you’re from outside the UK, the prices will vary from time to time. Remember, exchange rates affect the amount that you’ll part with after converting the prices to your local currency.

Pure Hosting Frequently Asked Questions

Where’s Pure Hosting Company based?

Pure Hosting offices are based in Essex, a region in the UK while their datacenters are in Colchester.

Which hosting packages are available at Pure Hosting?

Pure Hosting has three main packages namely shared hosting, virtual servers, and dedicated servers. Shared hosting provides an environment where system resources are apportioned to each unit on demand. Virtual servers feature units which run independently from one another. They do not share the resources apportioned to them. A dedicated system can be a portion or the whole server that’s committed to carrying out a hosting function. The plans in the latter package are the costliest.

Which is the cheapest plan at Pure Hosting?

The cheapest plan at Pure Hosting is Shared Hosting entry plan. It is designed for small-scale sites with traffic of up to 10,000 views a month.

Can I host a website when living outside England?

Yes, but the charges will be frustrating since they’ll keep fluctuating from time to time. We feel it’s best to use Pure Hosting services when your target audience are in the UK. For a reason other than that, it might be a little costly to host a website with them.

Does Pure Hosting offer domain sale services?

No. But they offer slots to create domains appended with their company’s name. Additionally, you can create an unlimited number of subdomains in a single account.

Can the company host my WordPress-based site?

Sure, WordPress sites can be hosted with Pure Hosting. But unfortunately they have no optimized environment that guarantees that the updates reach your site in time or content delivery is smooth and fast.

How do I communicate with Pure Hosting support team when I cannot call?

In our experience, live chat worked best compared to other communication channels. However, for future reference emailing Pure Hosting support team is more reliable. Calls are convenient for customers based in the UK.