Hosting Plans
13
Starting at / per month
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Site5 is a
medium-sized web hosting company that was founded in 1999 by Matt Lightner and
Rod Armstrong in Austin, Texas. The two were former gaming site specialists with
an enthusiasm for hosting which was prime at the time. During the naming of the
company, they avoided using the word hosting just to be unique and diverse in
future. In 2011, Matt Lightner passed away and Rod decided to sell Site5 to Ben
Welch Bolen and Joel Brown who became CEO and President of the company respectively.
Ever since its establishment, this firm has been on the forefront to fight
global warming. It has participated in different green energy initiatives
including planting of trees and active research on renewable energy.
Most of Site5’s
infrastructure is engineered to mainly serve designers and developers. As such,
it boasts very flexible and diverse pricing plans that cut across various
levels of consumers. It boasts an in-house support department that operates
24/7 via live chat feature and call system that’s reachable during business
hours. Unlike its competitors, it markets its packages without excessive
technical jargon so anyone can easily tell what each plan has in it for them.
Interestingly, it handles all server administration functions which is great
for users with limited technical knowledge. Root permissions can be obtained
while using their virtual private servers but general maintenance is the
company’s obligation.
Site5 has its
datacenter in Austin, the same location that its offices reside. As for its
hosting packages, they’re are mostly billed on a monthly basis but still
subscriptions can be made annually and biannually. It’s worth noting that the
prices advertised on their homepage are monthly rates for subscriptions paid
biannually. If you prefer monthly charges, they’re slightly costlier but
nevertheless perfect for short-term hosting.
Another amazing
feature is the free migration for existing sites and web projects from other
hosting providers. The only limitation to this free service is the number of
web projects to be per migrated per account. The terms of service state allow
for a single site transfer but does not specify the size limitation.
If for whatever reason
Site5’s hosting services are not impressive, you can cancel the contract before
the expiry of your subscription. For customers using shared web and reseller
packages, the money-back guarantee period is 45 days while VPS clients it’s 15.
Site5 offers three hosting
packages namely Shared Web Hosting, Fully-managed VPS, and Reseller Hosting.
Each package offers a decent number of plans with various web management
features to satiate the needs of each client. Any web project residing on its
servers automatically gets a United States IP address mostly because of its
single-location datacenter. Account management is via Backstage, WHM and
cPanel. In other packages, billing of the two latter control panels is done separately
from the hosting fee.
In case it’s your first
time using this web hosting provider, it helps to first contact their sales
engineer for an in-depth information about their packages. Some of web features
they advertise are unclear and not covered sufficiently in the support articles
and frequently asked questions sections. In our Site5 review, we’ll analyze the
entails of each hosting package later and how much you have to pay to enjoy
your preferred plan.
Essentially, this
entails hosting a web project or a site on a server whose hardware resources
are shared. On creating an account, Site5 allots you a web space where you
place your site files so that they can be accessed online by your target
audience. Now, the interesting thing is that Site5 doesn’t limit site size and
amount of data that’s transferred from its servers by your visitors. Put
otherwise, all plans on the shared web hosting package feature unlimited disk
space and bandwidth. What does this mean for you? You’ll not have to worry
about exceeding the disk space or bandwidth when your site grows and its files
get bigger.
Another feature
enjoyed by users of this package is easy account management. They offer free
Backstage Account Manager whose purpose is to give quick access to all account
info. It allows you to edit settings and review configurations without jumping
from one webpage to another. Some of the information viewable here includes
domain registration history, account subscription status, and billing activity.
Additionally, you can bookmark important info to ensure it’s reachable on
demand.
From your account’s
control panel, you can install popular third party scripts in a single click
using Softaculous. Site5 offers this tool for free allowing anyone to install ad
management add-ons, calendars, portals/CMS, Database tools, ecommerce apps,
libraries, guest books, image galleries, and social networking shortcuts.
Moreover, you can view site statistics using AWStats irrespective of the shared
hosting plan that you pick. It allows you to access logs, errors logs,
subdomain stats, visitor info, etc.
Site5 offers domains
and subdomains which provide a pathway to your website. Depending on the plan
your account is on, you can host one or multiple domains and point them to
specific locations of your website. Additionally, Site5 provides email and web
statistics functionality for the domain and its sub.
As for the hardware,
shared web servers are powered by 64GB RAM, RAID-10 hard disk, and dual E5-2630
Sandy Bridge processors with 8 cores each.
Pricing Plans
-
HostBasic
Charging $6.95 per
month on a biannual subscription, hostBasic provides unmetered disk space,
unlimited bandwidth, and web space capable of hosting a single website. Other
perks include free migration, free backups, and 99% uptime guarantee. Annual
subscription costs an average of $8.95 per month.
-
HostPro
Costing $10.95 per
month on a biannual contract, this plan gives unmetered disk space, bandwidth,
and space to host an unlimited number of websites. If using a monthly contract,
it will cost you $12.95 per month while annual contracts $11.95 per month.
-
HostPro + Turbo
This plan is closely
similar to HostPro in features (unlimited sites, bandwidth, and disk space).
However, it comes with a Turbo add-on that accelerates site loading speeds. It
costs $13.99 per month on a biannual contract, $14.95 per month on an annual
subscription, and $19.95 on a monthly basis.
Reseller services
involve purchasing web hosting accounts in bulk and distributing them to third
parties at a commission. Site5 allows for complete anonymity meaning your
clients will never find out you are a Site5’s reseller. To facilitate this, all
reseller servers have custom domain names that are completely anonymous and in
no way pointing back to the company’s registered title. The same concept
applies to DNS services which do not mention Site5 anywhere in the public WHOIS
record. Put simply, the company provides the best hosting platform for your
reselling services but never takes the credit even when your brand grows.
Reseller accounts
arrive with free billing software whose purpose is to take care of payment
services by your clients. Site5 offers WHM control panel and its license which
gives full permission to use the all-in-one management tool. With it, you can
manage your clients number, provide support services, and monitor payment. It
also allows you to integrate secure socket layer into the network to make
websites exchange info with browsers securely. Your clients will share a single
SSL certificate but you can apply for a dedicated cert from Wildcard if the
free one is insufficient.
An amazing and unique
gesture by Site5 is the free reseller hosting book that’s written by Abrahim
Ikasud. The book equips resellers with web hosting skills and knowledge on
expectations and challenges of the field. Also, it helps in directing resellers
on where to get clients, retaining them, and being competitive in the field. It
is a manual for both experts and novices in the web hosting and reselling
niches.
Pricing Plans
-
Starter
With the server
location being in US, this plan costs $25.95 per month while on an annual
subscription. It is ideal for anyone starting up a reselling firm or has less
than 20 clients. It offers a disk space of 50GB, 500GB bandwidth, WHM control
panel, and unmetered resold accounts. The money back guarantee period is 45
days.
-
Standard
Costing $36.95 on an annual
subscription, this plan is perfect for medium-sized web host reselling companies
with around 50 clients. The account features 80GB of disk space, 700GB
bandwidth, unmetered resold accounts, domain reseller portal, and custom DNS
settings. If looking for short term contract, you can pay for the plan on a
monthly basis.
-
Premier
Costing $54.95 per
month, premier plan is great for large and medium-scale resellers with over 100
clients. It offers 120GB hard disk space, 1000GB bandwidth, free billing
software, free backups, WHM control panel, free migration services when coming
from another hosting provider.
Virtual Private
Servers offer dedicated hosting by splitting a single server into multiple
independent system units. Site5 provides this service using KVM VPS technology
and runs the files of the units using solid state drives. It eliminates the bad
neighbor effect where one user in a shared resource environment exceeds normal
allocation. The company isolates each VPS account into a fully independent unit
which gives you more control over resources. This way, the web experience is
ameliorated and downtime completely lessened.
Did you also know that
you can use the VPS to resell web spaces? Well, Site5 allows you to purchase a
server with powerful system resources and using WHM and cPanel resell the
hosting space for a profit. The service is different from the standard reseller
shared web hosting package in that the resources are 100% dedicated. Therefore,
you can oversell without affecting other users on the same server hardware.
As the name of the
package suggests, VPS hosting here is completely managed. It is Site5’s role to
keep the hosting platform working optimally instead of the user. It does this
by handling server updates, rolling out security fixes, and proactively
monitoring VPS performance. Additionally, the company updates the control
panels as soon as new stable versions are released. With this, you can easily
manage your account without worrying about technical functions that you’d find
in unmanaged environments.
When it comes to
hardware, Site5 brings on board the latest technologies in memory management,
processing power, and storage. The servers use RAID 10 storage technology which
enhances a smooth usage experience when using a bigger storage drive. Since
2016, they’ve replaced traditional SATA disks with SSDs which are more reliable
and faster. On processors, they use dual Intel E5-2630V4 processors which are
mostly found on high-end gaming systems. For memory, the server nodes have up
to 256GB RAM which can comfortably be split to more than 100 virtual machines.
Other features
supported by Site5’s VPS include shell access which is disabled by default, Cron
Jobs, FTP & SFTP, MySQL database, one-click script installer, site
analytics tools, ecommerce CMS, mailing servers, and multiple programming
languages such as Perl, Ruby, Python, and Server Side Includes (SSI).
Pricing Plans
-
VPS2
VPS2 costs $62 per
month for a system with 2 CPU cores, 2GB memory, 50GB disk space, and 1TB
bandwidth. You can include in the plan cPanel or WHM for an additional $10 per
month. You’ll also have 2 dedicated IP addresses pointing to the private
server.
-
VPS3
This plan costs $89
per month for a system with 2 CPU cores, 3GB memory, 1.5TB bandwidth, and 75GB
disk space. 2 IP addresses are included as well as a separately-billed use of
WHM and cPanel control panels.
-
VPS4
The starting price for
this plan is $117 per month for a VPs system with 4 CPU cores, 2TB bandwidth,
100GB disk space, and 4GB RAM. The billing cycle is annual.
-
VPS5
VPS5 costs $166 per
month for a virtual system with 4 CPU cores, 5GB RAM, 2.5TB bandwidth, and
125GB disk space.
-
VPS6
This plan’s asking
price is $188 per month for a system with 150 GB storage space, 6GB memory, 6
CPU cores, and 3TB bandwidth.
-
VPS7
Its costs $276 per
month to purchase this plan. Site5 provides a system with 4TB bandwidth, 8GB
memory, 8 CPU cores, and 200GB disk space.
-
VPS8
Plan Name | Disk Space | Bandwidth | Currency | Admin panel | OS | Websites | Scripting | Email-Transport | Database | SSH | Databackups | Free Domain | 1-Click Installer | Websites Builder | Location | Price |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Enterprise | 25GB | 25GB | GBP | Admin panel | ![]() ![]() |
1 | ASP.NET,Perl,Python,PHP | - | MySQL | ![]() |
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£ 50.00 |
Business | 10GB | 50GB | GBP | Admin panel | ![]() ![]() |
1 | ASP.NET,Perl,Python,PHP | - | MySQL | ![]() |
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£ 30.00 |
Professional | 5GB | 30GB | GBP | Admin panel | ![]() ![]() |
1 | ASP.NET,Perl,Python,PHP | - | MySQL | ![]() |
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£ 21.00 |
Entry | 1GB | 10GB | GBP | Admin panel | ![]() ![]() |
1 | ASP.NET,Perl,PHP | - | MySQL | ![]() |
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£ 12.00 |
Plan Name | Disk Space | Bandwidth | Admin panel | OS | Cores | RAM | Core Speed | CPU | Backups | Managed | Location | Price |
---|---|---|---|---|---|---|---|---|---|---|---|---|
VPS Pro | 80GB | 10000GB | cPanel | ![]() |
2 | 3GB | - | 2 vCPU | ![]() |
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- | $ 130.00 |
VPS Light - Managed | 25GB | 10000GB | cPanel | ![]() |
1 | 1.5GB | - | 1 vCPU | ![]() |
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£ 65.00 |
VPS Light - Unmanaged | 25GB | 10000GB | cPanel | ![]() |
1 | 1.5GB | - | 1 vCPU | ![]() |
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£ 33.00 |
Plan Name | Disk Space | Bandwidth | Admin panel | OS | Core | RAM | Core Speed | IPs | SSH | Backups | Managed | CPU | Guarantee | Location | Price |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Dedicated Enterprise - Managed | 1800GB | 10000GB | cPanel | ![]() ![]() |
16 | 64GB | 2.50GHz | 1 | ![]() |
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Dell Poweredge R420 2 x Intel Xeon E5-2450v2 | ![]() |
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£ 400.00 |
Dedicated Pro - Managed | 1800GB | 10000GB | cPanel | ![]() ![]() |
12 | 32GB | 2.40GHz | 1 | ![]() |
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Dell Poweredge R420 2 x Intel Xeon E5-2430v2 | ![]() |
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£ 290.00 |
Dedicated Light - Managed | 2000GB | 10000GB | cPanel | ![]() ![]() |
4 | 16GB | 3.10GHz | 1 | ![]() |
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Dell Poweredge R210II 1 x Intel Xeon E3-1220v2 | ![]() |
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£ 175.00 |
Dedicated Enterprise - Unmanaged | 1800GB | 10000GB | cPanel | ![]() ![]() |
16 | 64GB | 2.50GHz | 1 | ![]() |
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Dell Poweredge R420 2 x Intel Xeon E5-2450v2 | ![]() |
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£ 350.00 |
Dedicated Pro - Unmanaged | 1800GB | 10000GB | cPanel | ![]() ![]() |
12 | 32GB | 2.40GHz | 1 | ![]() |
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Dell Poweredge R420 2 x Intel Xeon E5-2430v2 | ![]() |
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£ 240.00 |
Dedicated Light - Unmanaged | 2000GB | 10000GB | cPanel | ![]() ![]() |
4 | 16GB | 3.10GHz | 1 | ![]() |
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Dell Poweredge R210II 1 x Intel Xeon E3-1220v2 | ![]() |
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£ 125.00 |
On this section, we’ll
explore features that Pure Hosting has in regards to performance, security, speed,
control, customer service, and overall web experience.
Established in 1999,
Pure Hosting has been in the hosting industry for close to a decade now.
Through all that time, the company has worked smart to keep up with the
ever-changing technologies in the hosting niche. With the likes of Intel Xeon
and Dell powered server machines making way into their datacenter, it’s safe to
host any web project with them. Let’s go through some of the features and tools
employed in their network to enhance performance:
·
Few system
units per server – even in their shared hosting network, resource allocation is
fairly decent. Most of the servers have between 5 to 20 accounts residing on
them. This lessens the workload on the hardware resources and ultimately
improves content delivery to target audience.
·
Intel Xeon
CPUs – Pure Hosting owns machines running the Xeon E5 series which is an
excellent choice for computing and hosting tasks. With each CPU socket capable
of housing 8 cores, the company successfully cuts energy costs. The cost
benefit is then transferred to users who pay less to host sites and services
with them.
·
SATA disks –
although most web hosting providers are using Solid State Drives currently,
SATA disks are not a bad choice either. Besides benefitting from relatively
large storage spaces, the disks are significantly faster than IDE drives. Your
website or service will not be served at the fastest speeds possible, but still
content delivery will be tolerable and arguably decent.
·
Dedicated IP
addresses – some plans have systems with static IP addresses which lessens the
domain name server resolution time by outdated browsers. Another benefit is
that you can migrate to a new URL without worrying about customers not finding
you. Again, as long as your site’s IP address is cached somewhere on your
visitors’ network, it will still maintain its rank on the search engines.
·
Apache Web
Server – Apache is lightweight web server that’s capable of compressing site
data to enhance transfer speeds. As such, websites stored on Pure Hosting
servers load quicker which, in turn, improves their popularity and reputation.
·
Dedicated
Resources – this is one of the exciting features that Pure Hosting has in
regards to performance. They offer dedicated servers, which are capable of
hosting multiple web projects efficiently, at rather competitive prices. With
their cheapest plan going at £125 per month and running 16GB of memory, it’s
hard to find a competitor in the UK that beats this.
Any 21st
century website is at risk of an illegal intrusion or attack at some point in
its lifetime. As such, the best web hosting provider applies both physical and
system measures to guard against these disastrous likelihoods. Some of the
security measures and features that Pure Hosting applies include:
·
Shared secure
socket layer (SSL) – An SSL certificate is provided for free to users of shared
hosting. Principally, it enhances connection security as well as data privacy
when a web server and a browser are communicating. It’s almost impossible to
intercept data or sniff sensitive information while outside Pure Hosting
network. The protocol uses 2048-bit RSA protection to encrypt data which can
take centuries to decrypt without a key. Pure Hosting is the holder of the key
on that shared network.
·
ISO certified
datacenter – ISO certification is a very thorough process since it requires
every company that applies for it to have sufficient security measures prior.
Now, Pure Hosting includes in the center autonomous temperature control
systems, fire detection sensors, UPS, generators, and physical intrusion
detectors. Without proper authorization, one can hardly access the Colchester
location where the servers reside.
·
Backups –
Almost all packages have plans with automatic data backup systems. The backups
occur on a daily basis and are retained for up to 7 days. Unfortunately, data
is not mirrored to offsite locations which is risky in case the datacenter
damages.
·
Account
protection – The servers keep a log of the IP addresses which access a
particular account. The log has a timestamp of when a login occurred, OS, and
browser used to access it. As such, an unauthorized login can quickly be
detected and prevented before information is stolen. Moreover, when creating an
account, you’ll be required to set credentials that are difficult to guess or crack
by brute forcing.
·
MySQL database
– It is Pure Hosting default database. Apart from being fast, MySQL is very
efficient in maintaining data integrity on any operating environment. It is
also compatible with both Windows and Linux servers.
Unlike most web hosting
providers which use cPanel, WHM, Plesk, and other popular control panels, Pure
Hosting offers its own web interface panel. Although offering basic features,
it is very easy to use when new to web hosting. With it, you can control system
resource allocation quotas, set backup frequencies, create domains and subs,
and create unlimited email accounts. You can also check when your subscription
is expiring and even set various payment methods with minimal procedures.
Another important
feature which you can control via the panel is power on/off cycle. This is
important when running apps that are intensive on resources that deplete such
as the bandwidth. Amazingly, you can schedule tasks, restart non-responding
services, and reboot the system with a single click from the administrative panel.
With so much control on your hands, it is easy to manage any system with very
little technical knowhow.
Pure Hosting has both
a land-based and an online support center. If you’re in UK, you can reach the
company by calling +44(0)7557 996 899 or visiting in person their land-based
offices. Nevertheless, online support system is by far the most convenient
platform to reach them. They offer a 24-hour live chat window and an email
address that you can send concerns, questions, or any other feedback.
Additionally, Pure
Hosting Website has a wide range of Frequently Asked Questions and their
answers. Sometimes you may find the FAQ page offline when they’re updating
content on it. However, you can always chat them up on the live support channel
for quicker help.
Although not
explicitly advertised, Pure Hosting trial period is two weeks. Their consumer
contract regulation allows for cancellation of any plan purchased on their
website before the end of two weeks. Even then, there are terms and conditions
which guide reimbursement in the event of ending a contract with them. These
include:
-
Your account
should not have contravened rules of engagement which are provided for their terms page.
-
Outstanding
fees while on a prepay basis are not refundable. So even if you cancelled the
contract before making a payment, you’ll still owe the company.
-
Unused
reseller funds can only be recovered once you close your account.
-
Domain credits
are non-refundable especially when acquired on a discounted price.
-
Plan
subscribed to must have been paid for on an annual basis.
·
Site Builders
Pure Hosting lacks an
inbuilt site builder but can host websites created by popular frameworks and
tools including WordPress, Weebly, Jimdo, Strikingly, and Webs. It also
supports uploading of web files from an offline source via FTP.
·
Coding Languages
Pure Hosting serves
sites built using PHP, Perl, HTML5, SSI, XHTML, and Python languages. Databases
supported on the hosting platform include MySQL and MS SQL Server.
No hosting provider
can be completely worst or best at what it offers. So, here we’ll check out
some of advantages and disadvantages of hosting with Pure Hosting.
-
Free backups
for managed setups
If you’re on the
managed network or system setup, all your data will be stored in an offsite
location at least once a day. You can retrieve it before seven days have
elapsed since the time of the last backup.
-
Multiple
communication channels
Pure Hosting provide
multiple yet quick communication channels including live chat, email support,
and calls. Their customer care services are available 24/7 and are offered in
English. Also, you can benefit from reading their FAQ page to learn more
about features they’ve documented in their plans.
-
Variety of
hosting packages
This company serves a
wide range of customers from small-scale businesses to gigantic entities with
huge operational transactions daily. They offer shared hosting, VPS services,
and dedicated server setups at fairly competitive rates.
-
Topnotch
physical security
The web host’s datacenter
is secure from unauthorized intrusion, fire breakouts, temperature burnouts,
and physical data theft. Again, they’re ISO certified meaning they’ve met all
basic requirements of a modern web hosting provider. As such, it is easy to
rely on their services as a hosting company.
-
Reliable
storage
All their servers use
SATA, RAID, and SAS disks for storage. Albeit they’re not the fastest in the
market today, but still they’re very reliable. Data failure is unlikely with
frequent hardware upgrades ongoing at least once a year.
-
AWS-Stats
traffic analyzer
You can use this tool
to check how your site is performing against its competitors. Also, you can
view traffic to your site and the conversation rates in case it is a commercial
setup.
-
Privileged
access
Users of dedicated
servers have root access to the operating systems. They can control features
and set system configurations to serve web projects optimally.
-
Powerful
processors
The servers run on
Dell CPUs with Intel Xeon E5 series. These processors are very powerful and
considering some packages have one or two allocated, you can be sure
performance will be premium.
-
Remote login
Pure Hosting supports
login via SSH as well RDP for graphical user interface. Also, some plans offer
systems with dedicated IP addresses so that you don’t have to bother setting a
domain name for the system.
-
Custom quotes
In case you don’t get
a product or hosting service that you wanted, you can get a free quote from
Pure Hosting’s experts. They’ll help you come up with a plan that suits your
individual needs.
-
Provider’s site
is on an insecure network
Modern browsers warn
against providing any personal information on the website. For whatever reason,
they have not implemented a secure socket layer between the web server and the
browser. It can be risky creating an account with them on a public network or
even trusting them with private credentials.
-
Short trial
period
Pure Hosting has not
put the 14 days within which you can cancel your subscription to open view. You
have scour the terms of service page to
capture this information.
-
Lacks an
optimized environment for content management systems
Frameworks such as
Drupal, Magento, and WordPress are quickly getting absorbed in hosting
businesses. Pure Hosting lacks an optimized environment for such applications.
-
Targets
audience in the UK only
Although you can host
a web project with them even when you’re from outside the UK, the prices will
vary from time to time. Remember, exchange rates affect the amount that you’ll
part with after converting the prices to your local currency.
Where’s Pure Hosting Company based?
Pure Hosting offices
are based in Essex, a region in the UK while their datacenters are in
Colchester.
Which hosting packages are available at Pure Hosting?
Pure Hosting has three
main packages namely shared hosting, virtual servers, and dedicated servers.
Shared hosting provides an environment where system resources are apportioned
to each unit on demand. Virtual servers feature units which run independently
from one another. They do not share the resources apportioned to them. A dedicated
system can be a portion or the whole server that’s committed to carrying out a
hosting function. The plans in the latter package are the costliest.
Which is the cheapest plan at Pure Hosting?
The cheapest plan at
Pure Hosting is Shared Hosting entry plan. It is designed for small-scale sites
with traffic of up to 10,000 views a month. It goes for £12 per month.
Can I host a website when living outside England?
Yes, but the charges
will be frustrating since they’ll keep fluctuating from time to time. We feel
it’s best to use Pure Hosting services when your target audience are in the UK.
For a reason other than that, it might be a little costly to host a website
with them.
Does Pure Hosting offer domain sale services?
No. But they offer
slots to create domains appended with their company’s name. Additionally, you
can create an unlimited number of subdomains in a single account.
Can the company host my WordPress-based site?
Sure, WordPress sites
can be hosted with Pure Hosting. But unfortunately they have no optimized
environment that guarantees that the updates reach your site in time or content
delivery is smooth and fast.
How do I communicate with Pure Hosting support team when I cannot call?
In our experience,
live chat worked best compared to other communication channels. However, for
future reference emailing Pure Hosting support team is more reliable. Calls are
convenient for customers based in the UK.