Established in the US, Pacific Host is a hosting provider committed to serving small and medium-sized entities. It’s also ideal for anyone looking to set up a private website, blog, or online community forum. The company came to existence in 1999 with its headquarters residing in Elk Grove, California. Currently, it has over 50 web tech specialists offering support services in everything from web design, online research and marketing, to app development.
Pacific Host’s pledge to customers is to provide fully-featured services at reasonable market prices. To date, their catalyst of fulfilling the pledge has been to extensively develop their knowledge in Information Technology and apply the ever-evolving technologies in their infrastructure. Their huge social media following as well as thousands of accounts in its database, are enough indication of a provider gaining speed behind its success motor. Besides, the BBB accreditation and trust certificate plus other numerous awards gained over the last two decades, shows a hosting provider with sufficient credibility to its name.
Pacific Host datacenters are situated in Irvine, Hawthorne, and Las Vegas with state-of-the-art safeguards for guaranteed uptime. The centers boast 24-hour monitoring systems with real-time data collection on equipment operation. They’re also fitted with high-end cooling systems as well as temperature and humidity sensors. We shall explore more of these features later on in our Pacific Host review.
Meanwhile, this article will analyze Pacific Host’s hosting packages, pricing of various plans, features put forth in its infrastructure, pros and cons of the company, and finalize by exploring answers to their frequently asked questions. Our aim is to assist webmasters of any level to make an informed decision while considering Pacific Host as their next hosting provider.
When it comes to hosting packages, Pacific Host is rich in variety of these. For starters, it offers shared web hosting, business class hosting, VPS hosting, reseller hosting, and dedicated server hosting. Additionally, it provides an optimized environment for running content management systems including WordPress. It guarantees 99.9% server uptime across all the hosting environments with 30 or 45-day money back guarantee for all plans.
Pacific Host is also one of the few hosting providers that transfers an entire site’s data for free with their website migration service. Anything from scripts, databases, media, to collaborative web elements are included in the migration assistance service. Intriguingly, all accounts have access to cPanel; an intuitive, popular, easy-to-use control and management tool for webmasters. In short, their commitment to offering quality hosting services and a feature-rich environment is what separates them from all the rest.
This was originally Pacific Host’s only package when it came into operation. At the time, it was designed for low-traffic websites as the resources of the servers were too limiting. Today, its features have morphed to befit technological advances of the modern times with most resources now being unlimited. The package serves video sharing websites, social media platforms, blog spots, private web projects, and non-commercial setups. It has the highest number of customers ranging from individuals to giant companies with thousands of clients worldwide.
Just as its name suggests, the design of shared web hosting infrastructure is such that server resources are subdivided amongst a number of users. Web projects hosted in the setup share bandwidth, storage disks, memory, and CPUs amongst themselves. This way, the overall cost of operation as well as maintenance remains significantly lower. The servers run on Cloud-Linux operating system allowing users to throw in virtually any modern scripts, apps, and services that the environment supports. Each server uses Intel Xeon E-series processors with 16mb cache and 24GB DDR3 memory sticks.
The shared platform keeps files of all accounts in separate directories to enhance privacy of web spaces. It is also a measure of security in that in the event of an attack of one website, the rest will continue to operate normally. Users can create directory passwords and configure trigger handlers to further protect the web space. Each account has access to a free script installer that facilitates one-click installations and launch of over 260 trusted modules, plugins, and applications. Websites can benefit from integrating content management systems including other web elements through the easy drag-n-drop builder accessible from the control panel.
The hosting plans of this package are considerably cheaper than their alternatives at the virtual and dedicated environments. They are packed with advanced features and technologies assisting websites in search engine optimization, content delivery, reporting, programming, data storage, and communication with site visitors. To name but just a few, all plans boast Attracta search engine tool, free CloudFlare CDN, inbuilt site backup wizard, server resource monitor, auto-login cPanel authorizer, SpamExperts spam filter tool, SSL certificates, and unlimited MySQL/phpMyAdmin databases.
Pacific Host offers three plans for shared web hosting. These are:
- Basic Plan
Basic plan is ideal for small-size non-commercial websites with a monthly traffic of around 10,000 visits. It supports hosting of a maximum of five websites although disk space and bandwidth are completely unmetered. You can create up to 25 email accounts and have unlimited MySQL databases in your web space. Security of data is facilitated by the free shared SSL certificate which you can upgrade at an additional fee when necessary.
This plan costs $2.49 per month.
- Advanced Plan
As a recommended plan for startups that are quickly gaining traffic and outgrowing basic plan, Advanced plan offers a perfect balance between performance and value addition. All the resources from disk space, bandwidth, to capacity in number of sites hostable in your account, are unlimited. It also offers a free shared SSL certificate as well as enough storage for thousands of email accounts.
Advanced plan costs $6.99 per month.
- Ultra Plan
Costing $10.99 per month, Ultra Plan is the costliest but for a good reason. On top of unlimited domains, bandwidth, and disk space, subscribers enjoy a free dedicated IP and a free private SSL certificate. It is a wholesome plan with every feature a medium-sized website with over 100,000 monthly visits would need.
This package is for entities that have outgrown regular web hosting and do not have the budget yet for a dedicated private server. The platform can handle high traffic websites that are demanding on memory and processing power. Good examples of such sites are those that host videos, offer online programming environments, or run web elements that require high CPU performance. The servers dedicated to this type of hosting accommodate a small number of accounts to deliver more speed and performance. Every plan comes with a 30-day money back guarantee and 99.9% uptime guarantee.
Somehow this package resembles a dedicated environment as resources such as bandwidth and disk space are specified. Although on the regular shared web hosting platform these are unlimited, there is a fair usage policy which limits sites to just normal operation. Business websites occasionally receive an upsurge in traffic flow which can be demanding on shared resources. So, this package addresses these limitations in the features, services, and resources that it brings forth.
Pacific Host doesn’t charge any setup or transfer fees to customers using this package. Another benefit is that each account can set up a dedicated IP for every website it houses. The feature is useful when domain name servers fail as sites will still be accessible after reading server IP caches. Also, there’s no limit on the number of websites that users can host on their web space. Management and control of the account is via cPanel while app installation and management is facilitated by Softaculous.
The hosting environment supports password protected directories, web-based file managers, phpMyAdmin & MySQL databases, IP blacklisting, AWStats reporting tool, customized error pages, and private SSL certificates other than Wildcard. Moreover, it comes with Python, Ruby on Rails, and PHP libraries for smooth operation of the websites. Subscription is on a monthly basis to any of the plans in the package.
Business class hosting package plans include:
- Premium Plus
The plan costs $24.95 per month exclusive of optional dedicated IP and annual private SSL fees. It offers 20GB disk space, 200GB top-tier bandwidth, and unlimited domains. You can include in your operating environment unlimited subdomains, FTP accounts, POP3 email accounts, and MySQL databases.
- Advantage Plus
Charging $44.95 per month, Advantage Plus offers 40GB storage space and 400GB bandwidth. You can host an unlimited number of websites as long as their files don’t exceed the allocated quota. The plan will work perfectly for business sites with traffics of up to 300,000 visits a month.
- Enterprise Plus
This plan is for established commercial hubs with monthly traffics of more than 500,000 views a month. All the resources are completely unlimited including disk space, bandwidth, email accounts, domains, subdomains, and FTP accounts. Enterprise Plus costs $64.95 per month.
This package is aimed at individuals or entities looking to start their own web hosting companies. The features included in it allow for an easy management of third-party accounts, marketing of brand, and research of preferences by your customer base. All plans allow you to have unlimited number of cPanel accounts and enjoy unmetered bandwidth. In addition, you get credit for your reseller services through the white label policy. Principally, this allows resellers to formulate own packages, set of features, and prices. Also, whenever people look up your web hosting company’s details, the parent provider will not be shown. The end gain is building trust and credibility of your company without a direct credit to Pacific Host.
Reseller package offers 45-day money back guarantee as well as 99.9% server uptime guarantee irrespective of the plan you’re subscribed to. All accounts receive licenses for ClientExec or WHMCS billing systems for easy automation of payment by your customers but not necessarily for free. Protection of web activity is via CloudFlare which is Pacific Host’s preferred content delivery network (CDN).
This web host allows resellers to create their own private nameservers to retain anonymity of the parent provider. Additionally, they offer free reseller templates which you can use for marketing your brand. Interestingly, you can also sell SSL certificates and domains to your customers by opening Enom account which gives discounts for these services to resellers.
Other features and tools available to users of this package include Softaculous auto-installer, RV site builder, Free Vision helpdesk for professional support to your customers, and assistance in migration services of websites that your company plans to host.
Reseller hosting plans are:
This plan costs $11.99 per month while on a three-year subscription. Monthly, quarterly, semi-annual, annual, and biannual payment options are available at slightly higher prices. Resource allocations include 25GB disk space and unlimited bandwidth. Also included in the pack are ecommerce tools such as Cube Cart, oscommerce Cart, and Zen Cart. Unfortunately, there is no shareable free SSL certificate for your customers. Moreover, subscribers will have to purchase the billing system separately from the plan fee.
Offering 50GB in disk space and unlimited bandwidth, Signature plan costs $17.99 per month. Account setup is free as well as the provision of the billing system. It also comes with a free dedicated IP at an extra $24 per year, free ticket helpdesk powered by Vision, and a shareable SSL certificate. Domain and FTP features are completely unlimited including the default MySQL database. Luckily, you can access the account via shell service using your favorite SSH app such as Putty.
Charging $34.99 per month, Advantage plan offers 75GB storage space, unlimited bandwidth and supports creation of unlimited cPanel accounts. It also comes with a free dedicated IP, free billing system from WHMCS, and prioritized ticket helpdesk for you and your customers. The servers upon which the web spaces reside are powered by Intel Xeon E-series processors with 16 cores and 24GB in memory.
Pacific Host offers VPS hosting on a system that’s fully managed, optimized, and has root access. The setup is such that one powerful physical server is split into several units operating independently and virtually on own operating system. They use SolusVM and OpenVZ software to create these virtual private servers. Then, they offer cPanel Demo to customers for quick configuration or scaling of resources during upgrades. Subscription to VPS hosting plans comes with a 45-day money-back guarantee as well as 99.9% system uptime guarantee.
Pacific Host’s VPS are ideal for websites running video streamers, heavy gaming consoles, and flash media. The unmetered bandwidth, Raid 10 disk arrays, and DDR3 memory modules accelerate performance allowing you to serve your web project seamlessly on the internet. Luckily, you can scale server resources to come up with a virtual machine that suites your business needs and fits your budget plan.
Each VPS runs a 64-bit CentOS on Linux platform that’s powered by Intel Xeon processors. The system receives a weekly backup to a remote server with the backup image available for download on request. The operating environment supports MySQL, Ruby on Rails, PHP, Red5, Perl, and other programming languages. It also comes with Softaculous that assists in auto installation of over 200 applications from the app store. Each VPS unit can be reloaded, rebooted, or suspended in one click; a function that enhances upgrades and downgrade processes.
The default web servers are Apache and Nginx even though LiteSpeed can be purchased at an extra $15 per month. For security, the machines sit behind CSF firewall and use Clam antivirus to eliminate worms, Trojans, and viruses. Other measures include automatic installation of updates on CentOS, content injection attack prevention with Mod Security, and frequent application of tweaks on cPanel. Pacific Host offers usage tutorials for free as well US-based support services 24/7.
For $59.99 per month, Developer plan offers a VPS with 3 CPU cores, 1388MB RAM, 80GB raid-10 protected disk space, and unmetered bandwidth. The VPS also features 2 dedicated IP addresses as well free CloudFlare CDN.
For $79.99 per month, Executive offers a VPS with 4 CPU cores, 120GB disk space, 1856 guaranteed memory, and unmetered bandwidth on a 100Mbit network port.
For $109.99 per month, Pinnacle offers a VPS with 5 CPU cores, 160GB disk space, 2334MB RAM, and unmetered bandwidth.
NB: It’s possible to scale up or down any of the specifications in either of the preset plans to come up with a custom one. Every extra 1GB RAM costs $15, every additional 10GB disk space $15, every 1000GB bandwidth $50, and every extra CPU core $10. Dedicated SSL certificates cost $24.99 per year, Softaculous Premium $1.50 per month, while SiteLock website security at $59.99 annually.
This type of hosting is for sites or web projects that have outgrown the resources provided in other forms of hosting. In other words, it is designed for power hungry websites which are intense on usage of resources. Pacific Host offers this type of hosting on high-end DELL servers running intel processors and connected to high-speed network ports. The hosting environment is fully managed meaning server configuration, optimization, and security are at the hands of the company. Control of the dedicated server by the user is facilitated by cPanel. But in case you’re a reseller, you’ll also be using ClientExec or WHMCS for an extra fee.
For optimal performance, the servers reside in Pacific Host’s private datacenter in Dallas, Texas. The center features multiple redundant power sources, cooling systems, fire sensors, among other physical safeguards. The default operating system of the servers is a 64-bit CentOS Linux that has full root permissions. For security, the company uses ProGuard – a tool designed to protect operating environments against brute force attacks, DDOS, HTTP intrusion, spamming, and virus threats. Its configuration and maintenance including provision of updates is carried out by the company.
Free services for dedicated server users include Enom account for domain sale or purchase, Rapid SSL certificates, and inbuilt emergency helpdesk. FFmpeg and Red5 are preinstalled to facilitate hosting of a social media site or a video sharing hub.
Going at $135 per month, Entry plan offers a server with a 3.1GHz dual core Intel i3 processor, 4GB RAM, 10TB bandwidth, and two 500GB hard drives.
This plan costs $175 per month for a server with 4GB RAM, 3.3GHz quad core Intel i5 processor, two 500GB hard disks, and 10TB bandwidth. It also has 8 dedicated IPs with 5 reserved for free use.
For $195 per month, Turbo plan offers a server with 4GB RAM, 3.4GHz Intel Core i7 Quad-Core CPU, two 500GB hard disks, and 10TB bandwidth. It comes with free cPanel plus WHM for account control.
Going at $359 per month, Extreme unlocks the most powerful dedicated machine at Pacific Host. It is powered by two Intel Xeon Quad Core processors, 4GB RAM, 10TB bandwidth, and two 500GB hard disks.
On top of regular web hosting, Pacific Host offers a fully-optimized environment for content management systems such as WordPress. The idea is to provide a platform that takes care of installation, deployment, and general maintenance of these applications. As such, the company provides themes, updates, ecommerce tools, and other features necessary for smooth operation of the frameworks.
- WordPress Hosting
WordPress is a free, open source application that’s popularly used in blogging and commercial websites. Pacific Host supports this content management system and charges $3 per month to host it in its datacenters. For the subscription, the user gets unlimited disk space, unmetered bandwidth, free domain name with one-year free renewal, free WordPress installation and transfer, expert support, and an optimized environment for the CMS. Additionally, a 45-day money back period is available to test out the features for the hosting platform.
Pacific Host uses Nginx web server to relay WordPress content to the internet. The configuration enables quick indexing of the website on popular search engines as well as caching of frequently accessed content on the server. Moreover, the company backs up WP sites for free in addition to providing CloudFlare CDN to enhance loading speeds. For WP site optimization, Pacific Host offers Attracta SEO tools that help with coining of search engine keywords, optimization of content, and marketing. You can also view how the website performs over a period of time using Logaholic Web Analytics that’s freely provided in the hosting environment.
|Plan Name||Disk Space||Bandwidth||Currency||Admin panel||OS||Websites||Scripting||Email-Transport||Database||SSH||Databackups||Free Domain||1-Click Installer||Websites Builder||Location||Price|
|Ultra||-||-||USD||cPanel||1||Perl,Python,Ruby on Rails,PHP||IMAP, SMTP||MySQL,PostgreSQL||$ 10.99|
|Advanced||-||-||USD||cPanel||1||Perl,Python,Ruby on Rails,PHP||IMAP, SMTP||MySQL,PostgreSQL||$ 6.99|
|Basic||-||-||USD||cPanel||1||Perl,Python,Ruby on Rails,PHP||IMAP, SMTP||MySQL,PostgreSQL||$ 2.49|
|Plan Name||Disk Space||Bandwidth||Admin panel||OS||Accounts||Scripting||Database||Guarantee||Location||Price|
|Advantage||75GB||-||WHM,cPanel||1||Perl,Python,Ruby on Rails,PHP||MySQL||$ 34.99|
|Signature||50GB||-||WHM,cPanel||Unlimited||Perl,Python,Ruby on Rails,PHP||MySQL||$ 17.99|
|Economy||25GB||-||WHM,cPanel||Unlimited||Perl,Python,Ruby on Rails,PHP||MySQL||$ 11.99|
|Plan Name||Disk Space||Bandwidth||Admin panel||OS||Cores||RAM||Core Speed||CPU||Backups||Managed||Location||Price|
|Pinnacle||160GB||-||WHM,cPanel||5||2.3GB||-||5 Cores||-||$ 119.99|
|Executive||120GB||-||WHM,cPanel||4||1.8GB||-||4 Cores||$ 89.99|
|Developer||80GB||-||WHM,cPanel||3||1.3GB||-||3 Cores||$ 69.99|
|Plan Name||Disk Space||Bandwidth||Admin panel||OS||Core||RAM||Core Speed||IPs||SSH||Backups||Managed||CPU||Guarantee||Location||Price|
|Extreme||1000GB||10000GB||WHM,cPanel||8||4GB||2.00GHz||1||Dual Intel E5405 Quad-Core Xeon||-||$ 359.00|
|Turbo||1000GB||10000GB||WHM,cPanel||4||4GB||3.40GHz||1||Intel Core i7-2600 Quad Core CPU||$ 195.00|
|Core||1000GB||10000GB||WHM,cPanel||4||4GB||3.30GHz||1||Intel Core i5-2500 Quad Core Processor||$ 175.00|
|Entry||1000GB||10000GB||WHM,cPanel||2||4GB||3.10GHz||1||Intel Core i3-2100 Dual Core Processor||$ 135.00|
On this section, we shall discuss Pacific Host’s features in regards to performance, speed, security, control, customer care, and refunds.
Pacific Host provides a feature-rich hosting environment that’s optimized to deliver more speed and perform decently. Nevertheless, the two factors are greatly dependent on the type of hosting that you pick. For example, if you’re on a shared server and your website is too demanding on resources, its performance will be below average. Take the same website and host it on VPS or dedicated servers, and its performance suddenly improves. In short, this hosting provider has an infrastructure capable of handling any-level user. Let’s explore the features it has in place influencing performance and speed:
This content delivery network company has been around for over 15 years. Pacific Host collaborates with it to take advantage of its proprietary technology and boost server performance. The software is capable of handling millions of requests per second and routing data via the shortest path to intended destination. In addition to relaying content to servers closest to requester’s geographical location, the technology effectively eliminates DDOS threat attacks by sorting and filtering requests.
This tool speeds up the setup time by automating installations of over 300 website scripts. Whether you’re running a social network, blogging, forum, video or image site, the tool gets the necessary scripts installed as quickly as possible. It is capable of installing WordPress, Magento, phpBB, and Drupal plus all the necessary dependencies.
- Variety of Web Servers
Pacific Host offers Apache, Nginx, and LiteSpeed web servers in different hosting environments. Nginx and Apache are totally free while LiteSpeed is offered at an extra cost. The three web servers are lightweight, work on various platforms, and are easy to configure. You don’t need any installation expertise as they’re already preinstalled on the servers.
- Unmetered Resources
Disk space, bandwidth, databases, FTP and email accounts are some of the resources that the company places no limit upon. The ultimate goal is to develop websites whose performance and speed on the internet are limitless.
- Attracta search engine tools
To ensure customers’ websites rank high on search engines, Pacific host offers this tool for free. You can use it to research on popular keywords, view site rank on search engines, optimize content to be lightweight/readable, and add search strings on images, videos among other web elements.
- Website Statistics Tools
Pacific Host offers Webalizer and AWStats which are useful in analyzing and reporting website performance. You can view error logs, web server reports, and other performance vectors using these statistics tools.
- Cloud Linux
Already Linux is an excellent and preferred hosting platform for most providers. Pacific Host provides it on the cloud infrastructure as a unique technique of improving performance of applications, services, and websites residing in it.
On security, Pacific Host is rich in features and measures that facilitate it. At the very core, they physically protect their datacenters from natural and manmade disasters. Some of the physical measures put in place include temperature sensors and regulators, fire detectors, problem prevention and management crew, early smoke detectors, redundant UPS, and collection of real-time data on equipment function.
In addition, the company continues to implement virtual security measures on its network as the technology evolves. Some of the features in this category include:
- SSL certificates
On some packages, Secure Socket Layer certificates are shared while on some they’re private. Their purpose is to secure communication between web servers and browsers by encrypting data during transmission. Pacific Host partners with Wildcard to offer both private and shared certs for free or at a cost.
- Backup Wizard
This function enables users to either back up their websites manually or automate the process. The backup images are preserved on a remote location for a week allowing site owners to recover data in case of failure.
- ProGuard Security
This is a tool that’s programmed to protect servers from viruses, spammers, brute force attacks, distributed denial of service threats, and HTTP intrusion attempts. The tool also has RootKit Hunter and Chkrootkit installed to secure server kernels from worms, hackers, and viruses. It is compatible with all versions of CentOS that the company uses in dedicated server setups.
- Server-level updates
Whether your account is on shared server, virtual private server, or a dedicated server, updates will be deployed automatically for you. The company fully manages the systems leaving no chance of exploitation from poorly configured environments. Updates are applied on CentOS, WordPress, Magento, and other platforms with public facing web projects.
- Spam Assassin
This tool manages the email accounts you’ve created in your web space. It assists in blocking spam mails, setting autoresponders/forwarders, and configuring email communication protocols.
Pacific Host offers a number of control panels to manage effectively your account. CPanel is the default control panel while WHMCS and ClientExec are available to resellers on shared or dedicated server environments. The control panels are useful in:
- Mail Management
Pacific Host lets you use cPanel to create email accounts, forwarders, and autoresponders. Additionally, you can use it to filter emails that reach you, block spam mails, and set authentication protocols.
- Domain management
CPanel comes with inbuilt Simple DNS Zone editor; a tool that helps users in setting up parked domains, subdomains, and add-on domains.
All control panels allow you to configure password protected directories, GnuPG keys, and secure socket layers. Also, it provides a platform to create a black or whitelist of IP addresses accessing your account.
- File Management
You can view how much disk space you have left in your account allocation and adjust accordingly. The feature is useful for subscribers of VPS and dedicated server plans.
- Manage Logs
cPanel assists tracking how your sites are performing in real time by giving access to Webalizer and AWStats.
- Database Management
You can configure MySQL or phpMyAdmin databases using cPanel to limit access or regulate amount of data that gets stored in the database.
- Server Monitoring
WHM control panel allows you view server performance relative to a period of monitoring.
- Backup Management
Use these control panels to transfer backup images from remote servers to redundant locations.
- User management
As a reseller, WHM and ClientExec will assist in creating and managing user accounts as well as billing your customers in time.
Like most hosting providers, Pacific Host is also very keen on building a good rapport with its customers. It provides multiple communication channels which operate 24-hours on a daily basis. These include phone call service, ticketing systems, and client live chat portal. Additionally, it offers help in form of video tutorials, blog articles, and links to outsourced information. Instant communication with customer care agents is via their social media platforms such as Twitter, Facebook, Google+, and LinkedIn. You can check out their News & Updates section to find out trending information, current undertakings, and latest technologies on the market.
Also, if you’re planning on migrating from another provider to Pacific Host’s servers, the service is free. They’ll transfer your databases, scripts, and webpages at no cost for a single domain.
In case services fail to be satisfactory, Pacific Host permits users to cancel the hosting contract at any time. They give 30 and 45-day money-back guarantee periods for their various packages. Some of the terms and conditions guiding termination of the contract include:
- Account must have no history of violation of terms of service.
- Refund application must be filed within the money-back guarantee period to be valid.
- Any services, websites, or applications on user web space will be deleted following a termination request. Backup to an offsite may be necessary to avoid losing data.
- Payment of the plan must have been made using official techniques to warrant a refund. These include payment by PayPal, Credit Cards, and Bank Transfer.
It takes approximately 72 hours to process your application for a refund following termination of the hosting contract.
- RV Site Builder
Pacific Host offers RV site builder for free to assist in creation of a website that’s ready for hosting. It features over 600 templates, supports 24 languages, and allows creation of unlimited number of pages.
Like all other hosting providers which we’ve reviewed in the past, Pacific Host has its own share of flaws and strengths. This section explores them in detail:
- Variety of hosting options
Whether you’re running a startup or an already established enterprise, Pacific Host has multiple packages that can help you. They offer hosting platforms for business sites, non-commercial hubs, social media applications, and blog articles. And to wrap it all, you can be a reseller of their services.
- Secure hosting platform
This company has placed numerous security measures implemented at the physical and virtual level. They also boast redundant backup plans in case the datacenters or servers are under attack.
- Committed support staff
Customer service is available all year round for 24 hours. This is essential in serving customers from various time zones.
- Cheap hosting plans
You can host a website for as low as 2.49 a month. Besides, they have environments optimized for CMS which are quickly gaining favor across the globe.
- Decent money-back guarantee
The shortest trial period is 30 days which is enough time to test out almost all features in the hosting environment. Their terms and conditions regarding refunds are also very reasonable.
- Short-term subscriptions
This provider offers monthly, quarterly, semi-annual, annual, biannual, and triannual hosting terms. If you’re unsure about their services, you can opt for short term subscriptions which have fewer risks.
- Popular control panels
Pacific Host boasts a variety of easy-to-use control panels allowing you to make quick configurations in your hosting environment.
- Multiple payment methods
You can pay using credit cards, PayPal, or by transferring cash from bank. The methods are highly popular and secure for online transactions.
- Technologically advanced provider
Their servers run on latest Intel processors, raid-10 disks, and high-speed network ports. In addition, they use Cloud Linux as the primary hosting OS allowing updates to be quickly implemented in addition to patching of vulnerable services.
- Free website migration
Pacific Host charges no fee to transfer your website on to their platform. Additionally, they keep backups of your website which facilitates quick recovery in case of server failure, attack, or site malformation.
- No hidden fees
All their plan prices are as advertised without any hidden fees. In case you wish to use any service that attracts an extra fee, they’ll double check with you before they can fulfill your request.
- Lightweight database managers
On their platform, you can use phpMyAdmin or MySQL which are highly versatile database managers.
- Numerous awards
Pacific Host has featured in numerous high-ranked reviews in addition to winning service awards. They have the seal of approval from BBB; an accreditation and trust certification regulator for hosting providers.
- Great Uptime
Boasting a 99.9% guaranteed uptime, that’s a decent start point for any serious hosting provider.
- Single-location servers
All Pacific Host’s datacenters are in the US which is limiting for websites targeting visitors in other geographical regions. If you want the site to appear to be serving data from another location, you’ll need to use location spoofing software which may slow down load speeds or raise trust alarms.
- Generic or auto-responses
Sometimes support staffs provide generic answers which might not nail the subject of concern directly. Also, chat bots will engage you during busy hours and might not offer any relevant assistance.
- Blocking of emails originating from Pacific Host servers
There has been numerous complaints from account owners getting their newsletter emails blocked by various Mail Spam Handling Software.
This section will provide answers to commonly asked questions about Pacific Host. Although we do our best to update this section as often as possible, it’s important to note that the information published here might not reflect timely adjustments made at the source. We recommend seeking clarity from Pacific Host support page when something is unclear.
- Where is Pacific Host based?
Pacific Host is based in California with datacenters in Irvine, Hawthorne, and Las Vegas in Nevada.
- Besides hosting, which other services does Pacific Host offer?
The company offers domain services, reseller programs, and hosting packages for various users.
- Which is the cheapest plan for a blogging site?
Shared web hosting has the cheapest plans and the best environments for a blogging website. In case it outgrows the resources available there, you can consider upgrading to a VPS or a dedicated server platform.
- Any Content Management Systems supported officially by the hosting provider?
Yes. WordPress, Magento, and Drupal can easily be integrated into the providers hosting platform. WordPress hosting costs $3 per month.
- I want to open a commercial website; which Pacific Host’s package should I pick?
Business Class Hosting is the best package for commercial websites since the server environment is designed for the purpose. In case the website still depletes resources of the highest plan of the package, consider other options such as the VPS or dedicated server hosting.
- How long should I wait for refunds if I cancelled my hosting contract with Pacific Host?
It takes about 72 hours to process your request for termination of a hosting contract with the company. Sometimes it may take longer depending on processes involved.
- How can I reach Pacific Host’s support staff instantly?
You can contact them via live chat, social media pages, or using the ticketing system for critical matters.
- Which payment methods does Pacific Host support?
You can pay for Pacific Host’s services via major credit cards or PayPal
- Can I migrate more than one website for free to Pacific Host servers?
Not exactly for free, but yes you can transfer more than one website from another provider to Pacific Host’s servers. Migration of a single website is free including its databases, scripts, and web elements.