Established in the US, Pacific Host is a hosting provider committed to serving small and medium-sized entities. It’s also ideal for anyone looking to set up a private website, blog, or online community forum. The company came to existence in 1999 with its headquarters residing in Elk Grove, California. Currently, it has over 50 web tech specialists offering support services in everything from web design, online research and marketing, to app development.
Pacific Host’s pledge to customers is to provide fully-featured services at reasonable market prices. To date, their catalyst of fulfilling the pledge has been to extensively develop their knowledge in Information Technology and apply the ever-evolving technologies in their infrastructure. Their huge social media following as well as thousands of accounts in its database, are enough indication of a provider gaining speed behind its success motor. Besides, the BBB accreditation and trust certificate plus other numerous awards gained over the last two decades, shows a hosting provider with sufficient credibility to its name.
Pacific Host datacenters are situated in Irvine, Hawthorne, and Las Vegas with state-of-the-art safeguards for guaranteed uptime. The centers boast 24-hour monitoring systems with real-time data collection on equipment operation. They’re also fitted with high-end cooling systems as well as temperature and humidity sensors. We shall explore more of these features later on in our Pacific Host review.
Meanwhile, this article will analyze Pacific Host’s hosting packages, pricing of various plans, features put forth in its infrastructure, pros and cons of the company, and finalize by exploring answers to their frequently asked questions. Our aim is to assist webmasters of any level to make an informed decision while considering Pacific Host as their next hosting provider.
|Plan Name||Disk Space||Bandwidth||Currency||Admin panel||OS||Websites||Scripting||Email-Transport||Database||SSH||Databackups||Free Domain||1-Click Installer||Websites Builder||Location||Price|
|Ultra||-||-||USD||cPanel||1||Perl,Python,Ruby on Rails,PHP||IMAP, SMTP||MySQL,PostgreSQL||$ 10.99|
|Advanced||-||-||USD||cPanel||1||Perl,Python,Ruby on Rails,PHP||IMAP, SMTP||MySQL,PostgreSQL||$ 6.99|
|Basic||-||-||USD||cPanel||1||Perl,Python,Ruby on Rails,PHP||IMAP, SMTP||MySQL,PostgreSQL||$ 2.49|
|Plan Name||Disk Space||Bandwidth||Admin panel||OS||Accounts||Scripting||Database||Guarantee||Location||Price|
|Advantage||75GB||-||WHM,cPanel||1||Perl,Python,Ruby on Rails,PHP||MySQL||$ 34.99|
|Signature||50GB||-||WHM,cPanel||Unlimited||Perl,Python,Ruby on Rails,PHP||MySQL||$ 17.99|
|Economy||25GB||-||WHM,cPanel||Unlimited||Perl,Python,Ruby on Rails,PHP||MySQL||$ 11.99|
|Plan Name||Disk Space||Bandwidth||Admin panel||OS||Cores||RAM||Core Speed||CPU||Backups||Managed||Location||Price|
|Pinnacle||160GB||-||WHM,cPanel||5||2.3GB||-||5 Cores||-||$ 119.99|
|Executive||120GB||-||WHM,cPanel||4||1.8GB||-||4 Cores||$ 89.99|
|Developer||80GB||-||WHM,cPanel||3||1.3GB||-||3 Cores||$ 69.99|
|Plan Name||Disk Space||Bandwidth||Admin panel||OS||Core||RAM||Core Speed||IPs||SSH||Backups||Managed||CPU||Guarantee||Location||Price|
|Extreme||1000GB||10000GB||WHM,cPanel||8||4GB||2.00GHz||1||Dual Intel E5405 Quad-Core Xeon||-||$ 359.00|
|Turbo||1000GB||10000GB||WHM,cPanel||4||4GB||3.40GHz||1||Intel Core i7-2600 Quad Core CPU||$ 195.00|
|Core||1000GB||10000GB||WHM,cPanel||4||4GB||3.30GHz||1||Intel Core i5-2500 Quad Core Processor||$ 175.00|
|Entry||1000GB||10000GB||WHM,cPanel||2||4GB||3.10GHz||1||Intel Core i3-2100 Dual Core Processor||$ 135.00|
On this section, we shall discuss Pacific Host’s features in regards to performance, speed, security, control, customer care, and refunds.
Pacific Host provides a feature-rich hosting environment that’s optimized to deliver more speed and perform decently. Nevertheless, the two factors are greatly dependent on the type of hosting that you pick. For example, if you’re on a shared server and your website is too demanding on resources, its performance will be below average. Take the same website and host it on VPS or dedicated servers, and its performance suddenly improves. In short, this hosting provider has an infrastructure capable of handling any-level user. Let’s explore the features it has in place influencing performance and speed:
This content delivery network company has been around for over 15 years. Pacific Host collaborates with it to take advantage of its proprietary technology and boost server performance. The software is capable of handling millions of requests per second and routing data via the shortest path to intended destination. In addition to relaying content to servers closest to requester’s geographical location, the technology effectively eliminates DDOS threat attacks by sorting and filtering requests.
This tool speeds up the setup time by automating installations of over 300 website scripts. Whether you’re running a social network, blogging, forum, video or image site, the tool gets the necessary scripts installed as quickly as possible. It is capable of installing WordPress, Magento, phpBB, and Drupal plus all the necessary dependencies.
Variety of Web Servers
Pacific Host offers Apache, Nginx, and LiteSpeed web servers in different hosting environments. Nginx and Apache are totally free while LiteSpeed is offered at an extra cost. The three web servers are lightweight, work on various platforms, and are easy to configure. You don’t need any installation expertise as they’re already preinstalled on the servers.
Disk space, bandwidth, databases, FTP and email accounts are some of the resources that the company places no limit upon. The ultimate goal is to develop websites whose performance and speed on the internet are limitless.
Attracta search engine tools
To ensure customers’ websites rank high on search engines, Pacific host offers this tool for free. You can use it to research on popular keywords, view site rank on search engines, optimize content to be lightweight/readable, and add search strings on images, videos among other web elements.
Website Statistics Tools
Pacific Host offers Webalizer and AWStats which are useful in analyzing and reporting website performance. You can view error logs, web server reports, and other performance vectors using these statistics tools.
Already Linux is an excellent and preferred hosting platform for most providers. Pacific Host provides it on the cloud infrastructure as a unique technique of improving performance of applications, services, and websites residing in it.
On security, Pacific Host is rich in features and measures that facilitate it. At the very core, they physically protect their datacenters from natural and manmade disasters. Some of the physical measures put in place include temperature sensors and regulators, fire detectors, problem prevention and management crew, early smoke detectors, redundant UPS, and collection of real-time data on equipment function.
In addition, the company continues to implement virtual security measures on its network as the technology evolves. Some of the features in this category include:
On some packages, Secure Socket Layer certificates are shared while on some they’re private. Their purpose is to secure communication between web servers and browsers by encrypting data during transmission. Pacific Host partners with Wildcard to offer both private and shared certs for free or at a cost.
This function enables users to either back up their websites manually or automate the process. The backup images are preserved on a remote location for a week allowing site owners to recover data in case of failure.
This is a tool that’s programmed to protect servers from viruses, spammers, brute force attacks, distributed denial of service threats, and HTTP intrusion attempts. The tool also has RootKit Hunter and Chkrootkit installed to secure server kernels from worms, hackers, and viruses. It is compatible with all versions of CentOS that the company uses in dedicated server setups.
Whether your account is on shared server, virtual private server, or a dedicated server, updates will be deployed automatically for you. The company fully manages the systems leaving no chance of exploitation from poorly configured environments. Updates are applied on CentOS, WordPress, Magento, and other platforms with public facing web projects.
This tool manages the email accounts you’ve created in your web space. It assists in blocking spam mails, setting autoresponders/forwarders, and configuring email communication protocols.
Pacific Host offers a number of control panels to manage effectively your account. CPanel is the default control panel while WHMCS and ClientExec are available to resellers on shared or dedicated server environments. The control panels are useful in:
Pacific Host lets you use cPanel to create email accounts, forwarders, and autoresponders. Additionally, you can use it to filter emails that reach you, block spam mails, and set authentication protocols.
CPanel comes with inbuilt Simple DNS Zone editor; a tool that helps users in setting up parked domains, subdomains, and add-on domains.
All control panels allow you to configure password protected directories, GnuPG keys, and secure socket layers. Also, it provides a platform to create a black or whitelist of IP addresses accessing your account.
You can view how much disk space you have left in your account allocation and adjust accordingly. The feature is useful for subscribers of VPS and dedicated server plans.
cPanel assists tracking how your sites are performing in real time by giving access to Webalizer and AWStats.
You can configure MySQL or phpMyAdmin databases using cPanel to limit access or regulate amount of data that gets stored in the database.
WHM control panel allows you view server performance relative to a period of monitoring.
Use these control panels to transfer backup images from remote servers to redundant locations.
As a reseller, WHM and ClientExec will assist in creating and managing user accounts as well as billing your customers in time.
Like most hosting providers, Pacific Host is also very keen on building a good rapport with its customers. It provides multiple communication channels which operate 24-hours on a daily basis. These include phone call service, ticketing systems, and client live chat portal. Additionally, it offers help in form of video tutorials, blog articles, and links to outsourced information. Instant communication with customer care agents is via their social media platforms such as Twitter, Facebook, Google+, and LinkedIn. You can check out their News & Updates section to find out trending information, current undertakings, and latest technologies on the market.
Also, if you’re planning on migrating from another provider to Pacific Host’s servers, the service is free. They’ll transfer your databases, scripts, and webpages at no cost for a single domain.
In case services fail to be satisfactory, Pacific Host permits users to cancel the hosting contract at any time. They give 30 and 45-day money-back guarantee periods for their various packages. Some of the terms and conditions guiding termination of the contract include:
It takes approximately 72 hours to process your application for a refund following termination of the hosting contract.
RV Site Builder
Pacific Host offers RV site builder for free to assist in creation of a website that’s ready for hosting. It features over 600 templates, supports 24 languages, and allows creation of unlimited number of pages.
Like all other hosting providers which we’ve reviewed in the past, Pacific Host has its own share of flaws and strengths. This section explores them in detail:
Variety of hosting options
Whether you’re running a startup or an already established enterprise, Pacific Host has multiple packages that can help you. They offer hosting platforms for business sites, non-commercial hubs, social media applications, and blog articles. And to wrap it all, you can be a reseller of their services.
Secure hosting platform
This company has placed numerous security measures implemented at the physical and virtual level. They also boast redundant backup plans in case the datacenters or servers are under attack.
Committed support staff
Customer service is available all year round for 24 hours. This is essential in serving customers from various time zones.
Cheap hosting plans
You can host a website for as low as 2.49 a month. Besides, they have environments optimized for CMS which are quickly gaining favor across the globe.
Decent money-back guarantee
The shortest trial period is 30 days which is enough time to test out almost all features in the hosting environment. Their terms and conditions regarding refunds are also very reasonable.
This provider offers monthly, quarterly, semi-annual, annual, biannual, and triannual hosting terms. If you’re unsure about their services, you can opt for short term subscriptions which have fewer risks.
Popular control panels
Pacific Host boasts a variety of easy-to-use control panels allowing you to make quick configurations in your hosting environment.
Multiple payment methods
You can pay using credit cards, PayPal, or by transferring cash from bank. The methods are highly popular and secure for online transactions.
Technologically advanced provider
Their servers run on latest Intel processors, raid-10 disks, and high-speed network ports. In addition, they use Cloud Linux as the primary hosting OS allowing updates to be quickly implemented in addition to patching of vulnerable services.
Free website migration
Pacific Host charges no fee to transfer your website on to their platform. Additionally, they keep backups of your website which facilitates quick recovery in case of server failure, attack, or site malformation.
No hidden fees
All their plan prices are as advertised without any hidden fees. In case you wish to use any service that attracts an extra fee, they’ll double check with you before they can fulfill your request.
Lightweight database managers
On their platform, you can use phpMyAdmin or MySQL which are highly versatile database managers.
Pacific Host has featured in numerous high-ranked reviews in addition to winning service awards. They have the seal of approval from BBB; an accreditation and trust certification regulator for hosting providers.
Boasting a 99.9% guaranteed uptime, that’s a decent start point for any serious hosting provider.
All Pacific Host’s datacenters are in the US which is limiting for websites targeting visitors in other geographical regions. If you want the site to appear to be serving data from another location, you’ll need to use location spoofing software which may slow down load speeds or raise trust alarms.
Generic or auto-responses
Sometimes support staffs provide generic answers which might not nail the subject of concern directly. Also, chat bots will engage you during busy hours and might not offer any relevant assistance.
Blocking of emails originating from Pacific Host servers
There has been numerous complaints from account owners getting their newsletter emails blocked by various Mail Spam Handling Software.
This section will provide answers to commonly asked questions about Pacific Host. Although we do our best to update this section as often as possible, it’s important to note that the information published here might not reflect timely adjustments made at the source. We recommend seeking clarity from Pacific Host support page when something is unclear.
Where is Pacific Host based?
Pacific Host is based in California with datacenters in Irvine, Hawthorne, and Las Vegas in Nevada.
Besides hosting, which other services does Pacific Host offer?
he company offers domain services, reseller programs, and hosting packages for various users.
Which is the cheapest plan for a blogging site?
Shared web hosting has the cheapest plans and the best environments for a blogging website. In case it outgrows the resources available there, you can consider upgrading to a VPS or a dedicated server platform.
Any Content Management Systems supported officially by the hosting provider?
Yes. WordPress, Magento, and Drupal can easily be integrated into the providers hosting platform.
I want to open a commercial website; which Pacific Host’s package should I pick?
Business Class Hosting is the best package for commercial websites since the server environment is designed for the purpose. In case the website still depletes resources of the highest plan of the package, consider other options such as the VPS or dedicated server hosting.
How long should I wait for refunds if I cancelled my hosting contract with Pacific Host?
It takes about 72 hours to process your request for termination of a hosting contract with the company. Sometimes it may take longer depending on processes involved.
How can I reach Pacific Host’s support staff instantly?
You can contact them via live chat, social media pages, or using the ticketing system for critical matters.
Which payment methods does Pacific Host support?
You can pay for Pacific Host’s services via major credit cards or PayPal
Can I migrate more than one website for free to Pacific Host servers?
Not exactly for free, but yes you can transfer more than one website from another provider to Pacific Host’s servers. Migration of a single website is free including its databases, scripts, and web elements.