MidPhase is an
American web hosting company that is located in Utah but also has offices in
England, Ukraine, London and Lviv. It was founded in 1998 and has continued to
see steady growth and prosperity, becoming one of the fastest growing firms in
This web host
boasts more than 120,000 clients and over 200 employees under its wings. It’s
privately owned and is reported to be debt free and therefore very stable
financially. You will be impressed by its attractive offerings such as domain
registration, SSL certificates, shared hosting, VPS and dedicated server.
MidPhase has a reputation offering cheap and simple web hosting allowing you to
start at $3.48/mo.
Since 2007, this
company has been under the ownership of UK2 group which owns a variety of
different brands. Its motto is to offer top quality support and service to its
clients. It focuses mainly on shared hosting services and is therefore a great
choice for budget-conscious beginners looking for a solid host.
If your decision
is determined by price alone, then you may have found the ideal place to begin
at MidPhase. Below we dive into its plans, overall features, strengths &
weaknesses and explore the frequently asked questions about MidPhase.
Thereafter, you can decide if this is going to be the right choice for your
To adequately serve their clientele, MidPhase continues to come up
with new and innovative hosting packages. Each of them offers varying hardware allocation
which in turn provides different
performance and capabilities.
As an entrepreneur, you have to make the best
decision for your business which in this case
means goung with the package that contains
the most suitable features for your
current and future needs. Thankfully, MidPhase accommodates all categories of businesses, from
the small-scale startups that will find shared hosting more economically viable,
to large-scale organizations that require dedicated servers or managed
servers for those that can’t afford an in-house IT team. The firm also offers
VPS cloud hosting which is not to be confused with VPS SSD hosting as we’ll
find out later.
We take a look
at each of these categories below:
Basically, these packages
feature shared resources based on the pooled architecture whereby, a server
hosts multiple sites which have to compete for the limited amount of computing power
allotted per server. The packages come with standard
features such as unlimited web space, unlimited bandwidth, and unlimited email. This is on top of the free cPanel control panel, Softaculous
instant application installer, and nightly account backups. This category of
hosting has three plans namely Personal,
Professional, and Business:
retails for $6.95 a month and offers reliable and cheap web hosting. MidPhase
restricts the number of allowed websites to 1
and includes a single database. The
package also contains one subdomain
For as low as
$8.95 per month, you can equip your
business with this plan. On top of the standard features,
you’ll also get three websites per account and up to 3 databases. The plan includes up to 5 domains.
If you are in
the market for the ultimate unlimited hosting plan,
then the Business plan is your best pick. MidPhase permits unlimited websites,
an infinite number of databases and add
recognizes the need to provide professional emails that match custom domains
without having to tie down a subscriber with a full web hosting plan. For this
reason, they are offering two email hosting packages. These provide access to
email, calendar, and contacts on the go
and the ability to synchronize on any device. As a bonus, the client gets built-in spam and virus protection.
Personal Email Plan
This package is recommended for online newcomers who are
looking for a private email solution. The
package features 2 GB storage space and
up to 100 mailboxes. The firm allows you o send attachments with up to 10 MB
size each. Currently, the plan is
retailing at $0.99 per month.
Professional Email Plan
For as little as
$1.99 per month, you can get the Professional
email plan. This plan has 10 GB storage space and permits attachment sizes of
up to 25 MB.
Just like the
title suggests this is a collection of WordPress based hosting packages. Each
package gets a free domain name, FTP access, daily backups, Cloudflare CDN,
automatic malware removal and 50 optimized themes. MidPhase has three plans under this lineup:
offering this plan for $4.99 a month featuring 5 Gb worth of SSD disk space.
The plan permits up to 10,000 monthly
visits. A client can create 5 IMAP Emails with 10 GB storage each.
With 10 GB SSD
disk space and up to 25000 monthly visits,
this plan is best suited for mid-tier WordPress sites. The client also gets 25
Pro IMAP emails with a 10GB cap. The plan is going for $9.99 per month.
represents the max WordPress hosting package from MidPhase. It features 20 GB
SSD disk space, up to 100,000 monthly visits and up to 50 10GB pro IMAP email
accounts. A monthly subscription sets you back $12.99.
business outgrows its current shared hosting plan,
then it’s time to move on to a more scalable and reliable hosting plan. Having
a virtual private server eases the worries associated with pooled resources as you
will only get the pre-agreed amount of resources and just for yourself. VPS servers require less maintenance and offer
increased performance for a worry-free hosting
environment. These packages have some standard features such as CentOS (Linux),
free cPanel license, and free SSL. The firm has four plans under this category:
features 1.4GHZ CPU processing power running on 1 GB RAM. The disk allocation
is set at 20 GB while the bandwidth has a cap on 1.5 TB. A monthly subscription goes for $45.82.
features 2.8GHZ CPU clock and 1524 MB RAM. Concerning
storage, the package gets 40 GB while the
bandwidth is limited to 3 TB per month. A subscription will set you back
With 4.2GHZ CPU
and 2268MB RAM, this package is more than
capable of handling multitasking workloads. It also permits up to 4.5 TB full
speed bandwidth while the storage gets 60 GB disk space option. The package is
retailing from $73.32 a month.
With a 6.3 GHz CPU running on 3072 MB RAM this package
represents the ultimate VPS plan from MidPhase. The server has 20 GB disk space
and 6.75 TB bandwidth. A monthly subscription costs $91.66.
offering a much cheaper version of its standard VPS hosting under the SSD VPS
packages. These packages rely on solid state drives to provide super-fast
connectivity to fit your needs. In other words, this is VPS on steroids. Some
of the characteristic features include
200 GB/s network capacity, OS tailoring, and
features 1GB RAM, 25 Gb disk space, 3 TB bandwidth, and four cores processing
power. A monthly subscription goes for $8.00.
this plan with 2GB RAM, 50 GB disk space, 4 TB bandwidth, and four
cores. You can get it for as little as $16.00 per month.
With 4 GB RAM
and four cores,
processing power you can equip your business with this SSD powered VPS. It also
features 100 GB storage and 5 TB bandwidth per month. The package will cost you
$32.00 per month.
offering 8 Gb RAM and four cores on this
plan with a 200 GB disk space option. The bandwidth has a 6 TB cap which is
more than adequate. The subscription is available for $64.00 per month.
server features 16 Gb RAM, four cores,
400 Gb disk space and 7 TB bandwidth. A monthly subscription is available for
especially servers require some specialized components which are costly to
obtain. It, therefore, makes no sense to purchase such hardware yet the demand
for their application cannot be guaranteed to persist through the foreseeable
future. For this reason, companies usually opt to rent out custom servers also
known as dedicated servers. These get populated
with hardware as per the client’s needs. MidPhase offers four servers under
This server runs
the E3-1230v5 Intel Xeon processor and 16 GB RAM. The processor has a base
speed of 3.4 GHz with four cores and eight
threads for all your multi-tasking needs. The storage option has a pair of 1 TB
SATA drives. Regarding network
connection, the server gets 1Gbps connectivity and 10 TB bandwidth limit. A
monthly subscription is retailing for $147.00
Running on an
Intel Xeon E3-1270v5, this server clocks a 3.6 GHz
on the four cores with eight threads for multithreading workloads. The
RAM allocation is set to a comfortable 32 GB while the ROM gets set to 6 TB. Regarding the network, the
server receives 1gbps connectivity and 10
TB bandwidth limit. A monthly subscription will set you back $187.00.
For $455 per month, you can get this server running on a
pair of E5-2650v3 processors. The CPUs clock 2.3 GHz individually each with two
cores and ten threads. This server runs
on 4 GB DDR4 RAM and gets four 4TB SATA
drives for a combined 16 TB storage capacity. The bandwidth has a 100TB limit.
managed server service so that their clients can continue doing what they do
best without having to worry about building their server system. The managed
servers have similar hardware to the
dedicated servers but with an extra cost to account for the in-house labor that
goes into maintaining your server. The
firm also includes automated security scans to get ahead of any potential
threats and eliminate them before they can cause any real damage. The servers
also get unlimited inbound traffic.
|Perl,Python,Ruby on Rails,PHP
|Perl,Python,Ruby on Rails,PHP
|Perl,Python,Ruby on Rails,PHP
|Intel Xeon E5-2650 v3
|Intel® Xeon E3-1270 v5
|Intel® Xeon E3-1230 v5
Gone are the
days when using the internet required patience; nowadays, it’s all about
instant gratification. Woe unto you if your site can’t provide that. This plus
the fact that Google uses page load speed in its ranking algorithms should be
more than enough incentive to invest in improved speeds. Unfortunately, there’s
only so much you can do to boost your site’s loading speed while the rest is up
to your hosting service provider. For this reason, it’s essential to invest in a host with not only excellent hardware
performance but also above average speed counts.
Over the last 20
years MidPhase has been perfecting the art of hosting, and if the numbers are anything to go by with, they seem to have
unearthed the secret to exceptional
performance and speed. Let’s take a look
at the various features that the firm has invested in to ensure their continued
Solid State Drives (SSD) Storage Solution
SSDs are slowly
taking over the storage drive market, but
they remain relatively expensive compared
to their counterparts HDDs. For this reason, few hosting firms have actually adopted the tech. MidPhase recognizes
the over five-fold speed improvement in I/O response time that comes with using
SSDs. The firm is equipping all servers on their network with SSDs even on
their low-end shared hosting plans.
Intel Xeon E-series Processors
on the latest server-based processors from Intel the Xeon E-series. What this means for your business is that you
get faster multi-core processing power at no additional cost. The firm ensures
that the chip stays under optimal operating conditions thanks to their
state-of-the-art data center in Salt Lake City, Utah. This data center utilizes
danced canopy cold row cooling technology.
Colocation means merely having your server installed on a
third-party’s rack. MidPhase provides colocation on their main datacenter and
its partners allowing you to specify the location of your server from the
following cities: Salt Lake City, Utah, London, UK and Lviv, Ukraine. With such
an option, you can have your server hosted in a datacenter closest to your
target population thus cutting down on the response time.
might sound fictional, that’s just how
much MidPhase has invested in their data
center network infrastructure. Therefore, having your site hosted on their
platform not only ensures that each request for your site gets handled in real
time but also provides the much-needed bandwidth for transferring all sorts of data to and from your server at full speeds.
The 200Gbit network is based on Cisco platform and utilizes Cisco rack switches
keeping every server on top performance. The uplink connection is provided by
multiple network carriers thus providing unsurpassed reliability.
99.9% Uptime Guarantee
Over the last 20
years since its inception, MidPhase has
cultivated a culture of reliability that only gets better with each passing
year. The firm is so confident in their hardware and software infrastructure
that they are offering a 99.9% uptime guarantee across all of their hosting
packages. To further sweeten the deal the company insists that there’s no fine
print when it comes to the guarantee.
However, the SLA does specify to what extent the uptime guarantee actually applies so go ahead and take a look at
it before filing for a refund.
is extremely crucial. These days, there are unethical systems eager to use your
website for their ads and emails for spamming. As a result, you need a web host
that can keep your data safe from frauds. Here are some of the security
features you get with MidPhase hosting:
This is an open source Web
Application firewall engine that’s mainly designed for Apache web-server with
the aim of protecting websites from being served from the same server. The ModSecurity
engine can monitor HTTP traffic in real-time and detect known weaknesses and vulnerabilities.
This tool is an effective way to detect any web-based malware using the Google
Safe Browsing API. It also combats DDoS attacks and HTTP based flooding. Besides,
it blocks all SQL injections attacks and cross-site scripting. The great thing
with ModSecurity is it offers easy configuration giving web owners enough control.
Having an https bar on your site
shows that your site is secure. Nowadays, Google is favoring https sites by
helping them rank higher than sites without it. In fact, browsers like Google
Chrome warn visitors trying to access sites that lack an SSL certificate by
labeling a site “non-secure”. The good news is most web hosts offer basic SSLs
for free, because it is easy to integrate. Unfortunately, MidPhase does not
offer users with SSL and you need to sign up for a “business” plan to get it
for free. For commercial sites, having this tool ensures that your customer
data stays protected.
MidPhase aims to button up any holes
in security on your server using SiteLock security tool. It acts as a service
that notifies you of any malware that has been injected on your site’s server. Although
this service comes separately with MidPhase, you will achieve more security by
having it on your site. So far, security has not been a problem with this
company. SiteLock packages start from basic plan which goes for $1.67/mo, then
the premium plan which costs $4.92 and Enterprise plan which costs $16.59.
MidPhase offers Spam Assasin tool to
stop spam from entering you email. This tool is available on all shared server
packages and you can activate it in the control panel. Should you not find it,
you can reach the support for assistance. SpamAssasin does a pretty job at
blocking junk and spam be you can also try a superior option called spamalizer
at a fee.
Most people are yet to appreciate the
importance of having an online backup for their site. Having ready backup
creates an automatic recovery plan for your data in case everyday threats to
your computer such as fire, theft and cyber-attacks.
With MidPhase hosting, your data is
safe because the firm provides automated backup along with their hosting
services. Your files are automatically backed up each night and made available
to customers in case need arises.
You can access data through the
cPanel where you get several backup options. The first option is full backup
which includes files email, account information and MySQL databases. This
backup often takes many hours depending on the size of your website. You also
get Home Directory backup option which includes all files located in your home
The most important backup you can do
is MySQL backup. MySQL databases are critical especially with data-base driven
applications e.g. mailing list, blog, forum, etc. In case of any disasters,
MidPhase will automatically restore your site to the previous state.
all-purpose control panel goes a long way into simplifying your web management
activities. For this reason, MidPhase is offering the famous cPanel as the
default control panel on their hosting platform. cPanel has been around for a
while and has managed to accumulate some great features along the way. This coupled with its simplified interface, and tabbed view makes it the best control panel
software in the market.
Let’s take a
look at some of these features:
Use the cPanel
email tab to keep track of your business’s communication. This tool allows you
to create mail accounts, autoresponders, and forwarders. The same option
contains the necessary spam filter configuration options allowing you to filter
out junk mail and access the most important mail first. You can also use the
tool to deploy mass email campaigns and keep track of their delivery.
cPanel offers a
centralized billing tab where you can manage your subscriptions and review your
billing history. The tab is also useful
if you want to update your billing information or cancel ongoing automated
Along the way, you might require to add more
functionality to your website. This tab grants you access to hundreds of add-ons and plugins ranging from e-commerce apps to guestbooks and even scripts.
This tab also serves as the app manager whereby you can uninstall your custom
addons hustle free.
Cronjobs is a
time-based activity automation tool. Essentially it allows you to automate specific tasks around your site which would
otherwise require you to run them manually. With cronjobs, you can set these tasks to run automatically and even
specify if you want them to run when your site is idle to avoid impacting the
performance of other aspects of the site.
With MidPhase, customer support is
available on a 24/7 basis which is important as your site can develop issues
any time of the day and night. MidPhase ensures around-the-clock customer
support so you do not have to worry about getting the help you need any time.
Besides, their US-based representatives will help you solve any issues
regarding the platform because they all go through training.
You can reach them through a variety
of options including email, ticket system or the live chat. As for email and
ticket, their polite representatives respond within minutes. You can also reach
them through phone in case you need direct answers. When we tried their live
chat, their agents were able to answer our concern quickly and comprehensively.
Regarding social media interaction,
this company is very active on Google+, Facebook and Twitter accounts.
Before reaching their customer
support staff, you can visit the MidPhase support center where you find a
helpful knowledgebase that provides quick answers. This section has answers to
the most common problems users may face. Additionally, they regularly update
the knowledgebase and add any new content needed.
At the time of reviewing this host,
we found it brimming with fresh and useful content to help users properly understand
their services and other functions. If you prefer a more visual approach when learning
various procedures, this firm provides flash-based tutorials. MidPhase has a
troubleshooter which lets you know the problem so that you can search the
keyword on the search box.
Apart from the knowledgebase, they
also feature a blog which is not only helpful when learning information about
the company but also offers informative articles about developing your website.
They also have a server status page where they include any news and updates.
As is typical with most web hosts,
MidPhase offers a money-back guarantee when you sign up with them. The 30-day
money back guarantee allows you to cancel a hosting plan in case you are
dissatisfied with their services. If you decide to cancel the plan within the
first 30 days, they’ll give back your money. No questions asked.
Note that the guarantee applies to
sign up fees. Other services and add-ons that are not covered include upgrades
to hosting services, SSL certificates, and domain registration and transfer. In
addition, dedicated plans are not eligible for the money back guarantee so be
sure to check the fine print before signing up with them. If you wish to cancel
the account after the 30 day have passed, MidPhase will not offer the refunds.
MidPhase ensures easy integration of
ecommerce features in their plans. If you are planning to install Woocommerce
and WordPress to help you when installing a store, then MidPhase could be the
right deal. This company lets you have an ecommerce store quickly even if you
are a beginner and begin accepting credit card payments. The MidPhase ecommerce
platform offers a lot of great features at a bargain compared to others like
Shopify. In case you need SSL certificates to bolster your site’s security, you
can get quality SSL from MidPhase.
Free Dedicated IP Address
your hosting package MidPhase is offering a free dedicated IP address. The
address is granted upon request and comes in handy when you want to direct
high-volume web traffic to your site.
Free Stats2 Web Analytics
The best way to
monitor your site’s performance is by utilizing up to date stats. MidPhase is,
therefore, offering a free copy of Stats2 web analytics on their VPS packages.
This handy tool allows you to keep track of various metrics to make informed decisions which are backed by
free SSL keys on select hosting packages. This
is a significant boost as they will provide additional encryption security for
your site and the visitors connecting to it.
Free Website Builder
With access to
hundreds of professional themes and templates,
MidPhase is making it not only possible to create a professional website in a
few minutes but also completely free. The drag and drop design make it easy to use the tool even without any
prior programming knowledge.
customer reviews and our own findings, this company is overall commendable.
Whichever way you go, there are a few advantages to hosting with Midphase.
Reliable customer service
MidPhase has a
professional customer support team that is available 24/7. You can get help at
any time in case you experience problems with your site. The customer support
team can be accessed via the ticket system, email or through live chat. The
representatives are quick to answer with the response taking a few minutes.
They also strive to give detailed answers to the customers when they respond.
MidPhase offers the knowledge base to the clients where
the frequently asked questions are answered
in detail. Tutorial is available for those clients who prefer visual
in learning how to approach various procedures. For quick and more pressing
issues, you can speak to the customer service through a phone call availed the US residents and international numbers for
people outside the US.
30 day money back policy
So, if you
purchase a hosting plan with MidPhase, and you decide to cancel the account
before 30 days lapses, you will get your money back. No questions asked. The
refund, however, does not apply for domain registration and transfer, any
upgrades to hosting service and SSL certificates. Add-ons and other services will not be covered in the policy.
Take note that
the policy is not eligible for dedicated
plans or after the days are over and only applies to initial sign-ups.
guarantees fast and reliable uptime for both their network and servers. The
company also reimburses 5% for every hour a client’s site experiences a
downtime up to 100% reimbursement.
MidPhase host three very reliable and well-staffed
data centers in the US. These data centers have been built focusing mostly on web hosting
reliability and security ensuring that your site is up and running at all
Free Site Migration
If you feel that
your current web host does not meet your
needs, MidPhase web host will help you
migrate and transfer your site free of any charge. While most hosts provide the
same services for free, there a few who
charge up to 150$ for the migration of your site.
currently among the cheapest web hosting in the market. They offer a variety of
hosting packages with which are relatively cheap. Although the 36-month subscription provides the best pricing
option, the one and two-year plans are also affordable. Also, the shared hosting plan comes with a free
domain and tons of other special features. This a great place to start if you
are a beginner or on a tight budget.
No host is
perfect and MidPhase is no exception. Here are the downfalls you can expect
from this web host.
MidPhase Web load time
Slow page loading
time is a major concern among MidPhase customers, with speed slower than average. For beginners, this may not be a
major concern. However, if you are using your site for commercial purposes
where your site heavily relies on load
time for factors such as search rankings, usability, and conversions, you might
need to consider a web host with faster
Cumbersome control panel for newbies
panel is a little too long and complicated for first-time
users. Experienced web admins might find some features great but at the same
time overwhelmed the newbies until they get accustomed to the layout. However,
they do provide a guide on how to use this tool.
Complain about customer support
Although a majority of MidPhase customers get
assisted when they face problems with the host, some have complained that it
took longer than expected. There are also complains about the response time of
Where are the data centers
The main data
center is located in Lindon, Utah. The primary center is a 3-tier with
redundant power sources to ensure excellent performance. It undergoes on-site
monitoring and has technical security staff to ensure servers keep running all
How is their customer support?
a wide range of customer support options in case of any problems with their
hosting services. To begin with, there are online help resources such as the
knowledgebase which offers helpful content. In case you need to learn about the
company, you can visit their blog where you also access helpful articles.
If you need
direct support, the company has a US-based support that’s available anytime.
Support is available via ticket, email and live chat. You can also use their
free telephone line for US residents or an international numbers for people
outside the US. Their plans come with support response time guarantee. They are
also active on social media via Facebook, Twitter and Google+.
What Control Panel does
cPanel for all its Linux-based plans. The cPanel is easier to use and is
preferred by a majority of web hosting customers. Besides, most reputable web
hosts use it. In case you’re not familiar with using the cPanel, MidPhase
offers an easy-to-understand demo on their website.
Do I get a website builder?
offers a free site builder with numerous themes and templates to design your
site. The platform allows you to create a professional website easily and
quickly. It comes with the drag and drop interface which makes it easy even for
Does the company offer a
For all its
shared hosting plans, MidPhase provides a 30-day money back guarantee. The
refund applies to all signup fees minus the domain fees. Other additional
services like SSL certificates are not included. Note that you need to issue a
14 day notice before the end of their term before they renew the account. In
addition, the web host retains the right to cancel a customer’s account in case
of vulgar language to support staff.
Does MidPhase offer unlimited
disk space and bandwidth?
shared plans offer unlimited resources. However, it means that shared server
customers are limited to 10 GB database and inode counts of 200,000. Note that
if you do above these limits, they’ll request you to upgrade to a higher plan.
Do they provide uptime
Yes. They offer
a 99.9% guarantee which is per the industry standards. The guarantee
compensates customers the monthly uptime drop below 99.9%. As you’d expect, the
guarantee does not apply to downtime that occurs during scheduled server
maintenance. In case of any claims regarding less downtime, your credit will be
rolled over to the next month. This company offers a server status page on
their site where customers and non-customers can access at any time.
What security features do they
ModSecurity firewall which monitors your networks for any threats. Additionally,
they provide SSL certificates for free to ensure customer information is safe.
Midphase offers SiteLock services to help fight malware and prevent DDoS
attacks. The platform also provides a spam tool to keep your inbox free of junk
and spam. In case of any malicious codes, there is an antivirus protection.
Does MidPhase offer free
Yes. In case
your current web host does not meet your needs, you can easily contact midphase
for free transfer of your site from your old web host. This is a sweet deal
considering that some companies charge up to $150 for the same service.
Are there any discounts?
offers regular promotions and standards discounts especially for longer
contracts. You may pay more upfront to enjoy the discounts.
Can I register my domain with
company offers domain registration services for a variety of TLDs.
What are MidPhase alternatives?