MDD Hosting

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Overview

In 2007, a guy by the name Michael Denney announced the launch of a little web hosting company called MDDhosting. The firm which is headquartered in Indiana where it started has grown significantly and now has another data center in Denver, Colorado.

MDD offers a variety of products and services including managed shared cloud hosting, virtual private servers and reseller hosting. In addition, it offers SiteLock Malware Protection, SpamExperts spam filter, domain registration, domain transfer and SSL certificates.

Since its humble beginning, the aim of the company has always been to provide remarkable services with round the clock customer service to clients. It prides itself in offering a no-business approach. In fact, they can be quoted on their website saying “We do not view our clients as a dollar sign…” They have a reputation if maintaining high integrity and dedication to their work.

Over the years, MDDhosting has seen tremendous improvements and keeps bringing in newer, faster and more capable hardware. Besides, it has expanded its team to include more support staff and brought in a ton of new and useful features such as LiteSpeed Cache support, Let’s Encrypt and StorPool servers with a 1000% uptime guarantee.

Are you interested in signing up with them? We have compiled an honest review of MDDhosting to help you understand their plans, features, strengths & weaknesses and FAQs.

Webhosting Plans
Reseller Hosting
Plan Name Disk Space Bandwidth Admin panel OS Accounts Scripting Database Guarantee Location Price
Advanced 150GB Unlimited cPanel 150 PHP MySQL $ 149.50
Intermediate 100GB Unlimited cPanel 100 PHP MySQL $ 99.50
Basic 50GB Unlimited Admin panel,cPanel 50 PHP MySQL $ 49.50

Cloud Hosting
Plan Name Disk Space Bandwidth Admin panel Cores RAM Core Speed CPU OS Backups SSH Managed Location Price
Cloud 14 Unlimited Unlimited cPanel 14 14GB - 14 Cores $ 139.99
Cloud 12 Unlimited Unlimited cPanel 12 12GB - 12 Cores $ 119.99
Cloud 10 Unlimited Unlimited cPanel 8 8GB - 8 Cores $ 99.99
Cloud 8 Unlimited Unlimited cPanel 8 8GB - 8 Cores $ 79.99
Cloud 6 Unlimited Unlimited cPanel 6 6GB - 6 Cores $ 59.99
Cloud 4 Unlimited Unlimited cPanel 4 4GB - 4 Cores $ 39.99
Cloud 2 Unlimited Unlimited cPanel 2 2GB - 2 Cores $ 19.99
Cloud 1 Unlimited Unlimited cPanel 1 1GB - 1 Core $ 9.99
Cloud Starter 10GB Unlimited cPanel 0.5 0.5GB - 0.5 Core $ 5.99

VPS Hosting
Plan Name Disk Space Bandwidth Admin panel OS Cores RAM Core Speed CPU Backups Managed Location Price
VZ 6G Unlimited Unlimited WHM,cPanel 6 6GB - 6 Cores $ 157.46
VZ 4G 100GB 300GB WHM,cPanel 4 4GB - 4 Cores $ 112.46
VZ 2G 100GB 1000GB WHM,cPanel 2 2GB - 2 Cores $ 63.71

MDDhosting Features

Performance and Speed

Studies suggest that by the year 2030, the majority of the global economy will rely on online businesses. While this might seem like an overreach, it certainly is more than possible; in fact it’s already happening. The hype around online commerce has led to significant growth in the demand for hosting services and hosting firms are scrambling to serve this market.

However, just like in any other industry, there are those who seek to profit from disinformation whereby customers get lured into purchasing hosting packages that are not favorable with their specific online business models. All these calls for a systematic approach on how we evaluate a hosting firm’s performance and speed capabilities to provide the customer with the most reliable data to assist them in the decision-making part.

Today, we take a detailed look into the features offered by MDDhosting, a hosting company has been around for over a decade now and which is known for maintaining high performance and speed:

StorPool

StorPool is a third-party storage solution that provides block-storage software management system on existing hardware. The software is installed on all MDDhosting servers thus creating a shared storage pool on all the storage drives. This replaces the need to rely on traditional SANs and all-flash arrays. The result? Multiple copies of each hosting account across multiple servers – this provides the much-needed redundancy against data loss in case of hardware failure or data corruption. The solution also includes speed boosts whereby each request for your site gets served instantly by the first server to receive the request.

Unlimited Enterprise SSD Storage

MDDhosting offers shared hosting plans equipped with unlimited storage; of course, this resource is subject to terms and conditions whereby the company expects customers to abide by the fair usage policy. The storage options on all the servers include enterprise SSD drives. These allow the service to achieve up to 900% boost in I/O operations, and up to 1200% increase in available bandwidth, thanks to the real-time handling of read/write requests. This performance increase reflects directly on to your websites ping and loading time.

1000% Uptime Guarantee

While this might seem ridiculous, MDDhosting is offering 1000% uptime guarantee. What this means is that the company will refund a customer up to 10 times the actual amount of downtime experienced. This kicks in if your server encounters interruption for more than 1 hour of physical downtime. This commitment just goes to show just how much confident the firm is in its hosting architecture and its reliability. Of course, the guarantee is subject to their terms of service so make a point to go through the fine print before requesting for a downtime credit.

CloudFlare Railgun

MDDhosting relies on CloudFlare content delivery network to serve all sites hosted on their platform. Specifically, CloudFlare Railgun ensures that the connection between CloudFlare CDN and your site is as fast as possible.

LiteSpeed Cache for WordPress

WordPress offers the much-needed simplicity for users looking for effective CMS that require little or no programming or technical knowledge to operate. MDDhosting is offering LiteSpeed caching which dramatically reduces WP pages load time. The tool provides cache management and optimization features in a simplified interface that’s also easy to use. Using LSCWP will improve your site’s page speed score which is one of the over 200 factors that count in your Google ranking.

Intel Xeon Processors

MDDhosting relies on Intel Xeon processors on all their servers. These enterprise-grade server processors pack 48 cores worth of multitasking power. The result of this is an endless supply of data crunching power to support your custom website solutions. Each server gets 256Gb of RAM; this gets allocated amongst all the sites hosted on the specific server.

Security Features

After creating a website, one of the critical tasks you need to do is to secure it from cyber-attacks. Otherwise, hackers could get into your database and steal customer’s private data. The worst scenario is when they deface your website. MDDhosting understands that security is a crucial component for every website and has the following security features.

SiteLock Security

SiteLock is a popular name in website security as most webhost sell the service. So, there is a good chance that have heard of them before.

The SiteLock’s Daily Malware Scanning helps to scan, identify and remove any vulnerabilities, unknown malicious code and any suspicious activity on the server.

The good news for WordPress users is that SiteLock works closely with WordPress and is available on MDDhosting. In fact, SiteLock has the ability to patch any vulnerabilities in between security updates. Moreover, it cleans malware without tampering with your website design. Because of its reputation, customers have more confidence on sites with SiteLock Trust Seal.

SSL certificates

It is your responsibility as a website owner to make sure your customers’ details stay protected. If a hacker finds a way to steal your clients’ private data, it can endanger your professional reputation. With MDDhosting, you need not to worry about having an SSL because they offer it for free.

You get Let’s Encrypt SSL certificate and AutoSSL from this webhost free for life. You do not have to worry about manual renewal as it’s automatically renewed as well. SSL certificates are needed to encrypt the communication between your clients and your website. Also, it builds customers trust that their confidential information is safe with you.

Additionally, you can purchase a range of SSL certificates from this hosting provider.

SpamExperts

Are you tired of dealing with unsolicited bulk emails that are sent to yoy every day? That is a sign that you might be running the risk of IT network threats. You need a professional incoming filter solution. This web host offers SpamExperts which filters all inbound email and blocks any spam and viruses before they can reach your inbox. The good thing is you have full control over this tool using the cPanel.

Additionally, when the email server goes down, your email will still be queued. Simply put, it can be accessed, read and replied which ensures smooth communication with clients. You no longer need to wast time in dealing with spam, simply focus on business tasks.

Automatic Backups

As with most top web hosts, MDDhosting says that you are responsible for the files and data residing in your account. While it does maintain backups of your files on shared, VPS and reseller platforms, the company says it is not responsible for failed backups for any reasons such as hardware failure, data corruption or negligence.

To be safe, it is recommended that you backup your data and files regularly in case you may need to undo changes. The company offers customers with R1 soft data backups which you can get from the cPanel. This service makes it easier for web owners who may want to store snapshots of their accounts on a separate server. Note that these backups have restoration points for 7 days. MDDhosting does not provide dedicated server services.

MDDhosting Control Panel

MDDhosting offers cPanel as the default control panel software on their hosting plans. cPanel has been around for a while now and has managed to grow its customer base thanks to its ease of use as well as its technical capabilities. Let’s take a look at some of cPanel’s features:

Email Management

MDDhosting allows unlimited email accounts on most of its hosting plans. You can use the cPanel Email tab to create and configure as many email accounts as you like. The option also comes in handy when you are interested in creating email lists, forwarders and deploying mass mail orders. These tools assist in keeping in touch with your target audience and communicating with your team securely.

Database Management

Your website will require you to create new databases along the way as you add more features and content. cPanel offers a centralized database management console. This allows you to edit existing MySQL databases as well as create new ones. Currently, MDDhosting supports the latest version of MySQL equipped with security patches and promises to keep the system up to date with the most recent patches.

Domains Management

MDDhosting does not restrict the number of domains you can have on an account. To add new domains to your account and manage your subdomains you can use the cPanel domains tab. Other advanced options such as DNS can also be configured on this tab. You can also add unlimited parked domains and ensure every domain is pointing in the right direction to avoid losing traffic.

Resource Monitoring

If you want to keep in touch with your account’s resource usage, then this is the tab to use. It provides up to date stats on your storage usage, processing power utilization, and bandwidth usage.

Customer Support

Having an efficient customer support is important particularly when you need to resolve issues with your host. This company offers clients with fast and helpful support with knowledgeable representatives. MDD offers a standard 24/7/365 support through tickets, email and phone. Note that that they lack the live chat option.hile features from one package to the other vary, Cloudways is consistent on delivering basics that work decently for every level user. In this section, we’ll discuss them in six primary categories

Nevertheless, they respond the tickets in minutes and will resolve all kinds of issues promptly and effectively. There are five departments offered for customers including Billing, Abuse, technical support and sales departments. This makes it easy to get help systematically as you can apply a ticket to a specific department depending with your problem.

The telephone assistance is available on business days from 8am- 5pm Eastern Time. Additionally, the company has a server status that shows real-time overview of their servers. This section can help you check out whether there are any issues with their operation. There are many positive reviews on their customer support with most customers showing satisfaction with their representatives.

Knowledgebase

Furthermore, MDDhosting offers an extensive knowledgebase to offer answers to most issues. This section contains multiple categories such as domain names, account questions, DNS and more. It is incredibly easy to navigate the knowledgebase because you just fill in the keyword and get comprehensive answers. In addition, there are numerous tutorials on how you can setup and manage their services. In case you need to learn from other customers, they have community forums. The platform also has a Q & A section that lets you put your questions to get answers.

30-day money back guarantee

If you feel dissatisfied with MDDhosting services, you can ask for a refund within 30 days from the day of purchase. Each of their shared, resellers and premium servers come with a 30 day unconditional guarantee. Note that the guarantee does not apply to dedicated servers. Also, you do not get a refund of administrative fees, domain name or install fees for custom apps.

Ecommerce features

MDDhosting web hosting plans are compatible with many ecommerce tools such as Magento. You can also add SiteLock and Secure Socket Layer (SSLs) for added security. Additionally, get access to quick and easy CMS install through softaculous, a one-click installer. With this integration, it is easy to install a variety of different apps such as Joomla, Drupal, WordPress and other ecommerce apps. This company accepts various payment options such as Visa, American Express, Mastercard, Discover and Paypal.

MDD Hosting Extras

SitePad Site Builder

MDDhosting offers SitePad which is a drag and drop website builder that is easy to use and does not require any prior programming knowledge to run. The tool packs over 50 professionally built themes for you to customize according to your needs. This is further boosted by the 40+ collection of widgets to add more functionality to your site.

Free Website Transfer

If your previous host offered cPanel hosting, then MDDhosting’s in-house team will freely transfer your site to their platform. On the other hand, if that’s not the case, the company will require you to pay a one-time fee for the transfer.

Softaculous Application Installer

With just a few clicks you can install hundreds of custom apps and CMS packages using the Softaculous application installer.

Free SiteLock Lite

SiteLock Lite protects your site by conducting daily malware scanning and blacklist monitoring. The Lite version of this software is free with each cloud hosting plan from MDDhosting.

Strengths and Weaknesses of MDDhosting

Strengths

There are multiple advantages of working with MDDhosting. Below are some of them:

Helpful customer support

MDD has an amazingly fast and reliable customer support system. They offer an English support which is available on a 24/7 basis. There are five departments in the support system namely; technical support department, sales department, Abuse department and the billing department. Every customer can apply for a ticket in accordance with his or her query.

You will be impressed by their quick replies which mainly take less than 5 minutes. Customers also get the opportunity to directly contact the support through the email system and through phone call for sales and billing related queries.

MDD hosting also offers a comprehensive knowledge base system which comes in categories such as account questions, domain names and more. With a troubleshooter on the platform, it’s easier to get search keywords to use on the knowledgebase section.

This company also provides community forums where you can get to hear from other users. They are also active on social media like Twitter where they provide updates on scheduled downtimes, additional services and much more.

Powerful datacenter

MDDhosting has a private data center facility on a 4,000 square feet of raised floor. The database of the N+1 facility boasts powerful servers with each of them having at least 24 GBs of RAM as well as Dual Xeon Quad Core Processors (8 cores).

This state-of-art datacenter packs 7 air-control system units with each unit underlining N+1 redundancy to ensure balance in humidity and cooling level. In fact, the HVAC units have the capability to maintain an environment with 70 degrees within 45% humidity.

Moreover, there is a fire detection system which features a prompt detection alarm system as well as other powerful suppression system. What’s more, they use Level3, Internap, Comcast, tw telecom, Savvis, Hurricane Electric, RMIX, XO and UUNET to ensure smooth connectivity with the datacenter. With such a one-of-its-kind infrastructure, you can rest assured that your data is secure with MDD as your web host.

Fast page load time

Having fast loading pages help you convert easily. MDDhosting offers a blazing page load speed to ensure that your visitors navigate your website smoothly. This company uses LiteSpeed on all its shared and reseller accounts though the service comes at a cost for VPS accounts. As you may already know, LiteSpeed is faster compared to Apache and even SSL Apache.

Background check has confirmed that this has been a major reason for the increased customer base in the past few months.

99.9% uptime

Reliable uptime is a vital feature that every client is concerned about when sourcing for a hosting company. Prolonged down times means loss of clients and missed emails. This company promises to offer 99.9% uptime which means that your website can only be down for a maximum of 43 minutes in a month. In case of any downtimes that go below 99.9 % uptime, you just send them an email and if the claims are true, you get a one month credit to your account.

Free Site Transfer

Moving your website from another web host to this company is completely free of charge. You get instant provisioning for VPS and free transfers on shared hosting. The company makes the process incredibly fast so that you don’t lose visitors. With MDDhosting, it is easy to get up and going.

Weaknesses

Like other web hosting companies, MDDhosting has some downsides. Here are some of them:

Prices are a little high

When compared to other web hosts, their pricing is slightly higher. Some of the big boys in the hosting space often charge less for the same features. However, this host is upfront about this and offers many promotions, integrations and solid support. In addition, the site has a lot to boast for including its incredibly fast servers, datacenter and work that goes into them. Well, you pay a little more but it’s worth it.

Limited SMTP mailing limit

MDD might be among the best web host when it comes to using email as the primary form of communication with its customers. However, what might be a bit annoying about their services is the limit the number of emails sent to 200 emails/hour or 2000 emails a day.

The fact is SMTP emails are requisite when it comes to open source software like WordPress because you need to notify users about a variety of actions such as email confirmation when a new user registers on the site. With that, the limitation might be a bottleneck.

MDDhosting FAQs

Where is the company located?

MDDhosting has its headquarters in Midwest town of Mooresville, Indiana. Their data center is in Denver, Colorado.

Do this host offer a refund policy?

Yes, this company offers a 30 day money back guarantee if you are not satisfied with their services. The money back guarantee is applicable for shared, reseller and premium packages. It does not however apply to dedicated servers, administrative fees, domain name and install fees for custom software. You are also not eligible for cashback if your website is terminated by MDD itself.

Do they offer reseller hosting?

Yes, in case you need to start offering web hosting services, you can try their reseller package. It includes WHMCS for free which makes it a solid option. The plan also comes with white labelling so that you can sell web hosting without MDDhosting branding. Other features include Cron jobs, free SSL, cPanel, Softaculous and ability to create your own brand.

How is their customer support?

MDDhosting offers an incredibly fast and helpful support with polite representatives who are available around the clock. The company mostly uses tickets with most customers showing satisfaction at how they respond fast. Customers can also contact this host directly via email support ticket system. For sales and billing purposes, you can reach MDD via telephone which is available on weekdays.

This web host also provides a server status system where you can check to know if its operations are facing issues. Other information is available on the knowledgebase where you can get help for most simple issues or the community forums where users interact. You also find video tutorials for complex issues and FAQs for the commonly asked questions by customers.

MDD also posts some of their updates on social media platforms e.g. Twitter.

Do they offer automatic backups?

Yes, MDD web host does maintain backups for your files and data. Note that available backups include shared, reseller and VPS platforms. This company does not offer backups for dedicated server services. Their terms of service also notes that any accounts larger than 5 GBs may be excluded from its backup system without notice. MDDhosting also offers customers with R1Soft backups where users can keep snapshots of their accounts on separate server every day.

Is it a secure platform?

Yes, this company takes the security of websites hosted with them very seriously. Apart from offering daily data backups, this web host offers SiteLock security which is an effective malware scanning tool. It identifies any vulnerabilities and malicious code then removes it to prevent threats. The company offers free Let’s Encrypt SSL to keep customer data safe.

Lastly, you can prevent hackers and spammers from accessing your inbox by adding SpamExperts filter which blocks any spam and junk from reaching your server.

What is the highest performance VPS plan offered at MDD?

The top tier plan is VZ 6G which includes 300 GB SSD storage, 5TB bandwidth, 6GB RAM and 6 CPU cores. The plan goes for 179.96 USD/mo. if paid annually.

How many domains can I host?

All plans by MDDhosting allow unlimited domain names to be hosted or unlimited subdomains. However, the company offers a disclaimer with this by pointing that every domain and subdomain contribute to the total resources requests. As a result, MDDhosting requests that you optimize your database by getting rid of any unnecessary files. The aim is to keep the file size around 2 GBs or smaller. Simply put, each new domain and subdomain you include counts towards the total usage of RAM, CPU as well as Disk I/O.

Do they provide any freebies?

Yes. Though this web host is still growing, it offers its customers valuable freebies such as free IP dedicated IP addresses, free daily backups for a week, free domain, zero setup, and one-click installers.

Do they offer unlimited bandwidth and storage?

Yes, MDD does not have preset limits on bandwidth and storage. However, they do include in their ToS some limits although they are generic to ensure everyone gets enough.

Do they offer uptime guarantee?

Yes, MDD hosting provides users with 99.9% uptime guarantee which they’re able to meet almost always, thanks to their StorPool-powered servers which are self-healing and therefore data redundant. In a nutshell, you web data is mirrored across multiple SSDs which are all interconnected and undergo real-time monitoring. This means that whenever a particular drive fails, your site is transferred to other drives that also store your site data.

Also, in case of downtime, the company rolls over the discount to the next month which is really a smart move from their side.

Does this company offer a site builder?

Yes, MDD gives you a site builder to help your create sites effortlessly, even without coding experience. The easy-to-navigate tool uses the drag-and-drop interface where you can easily use over 50 themes and more than 40 widgets including Rich Text, Image Galleries, Image Sliders, among others. You can also install hundreds of applications in just a few clicks using a one-click installer known as Softaculous.

How many email accounts can I create?

You have the ability to create unlimited email accounts with any of MDDhosting plans but this comes with some limitations. You are limited to 2,000 sent emails per day, 200 sent emails per hour and all sent emails must include a one-click unsubscribe option. Also, the accounts receiving 20 spam reports in a month will be moved to a third party service. Well, these limitations are standard among hosting providers but you need to be aware of the fine print.

What are MDDhosting alternatives?

This is important if you need to know other web hosts offering similar services to this company. WP Engine is worth considering particularly if you are hosting a WordPress site. They offer amazing site loading speeds and fast support. SiteGround is another one with the same level of customer support and also offers amazing loading speeds.