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InMotion Hosting

Hosting Plans

21

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3.99

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Overview

InMotion Hosting is arguably one of the most recognizable web hosting firms today. They offer hosting to all levels of users ranging from beginners/starters, bloggers, companies/institutions and anyone in between.

The company which is based in the US is known for its quality customer support, commendable performance (speed), and a wide variety of hosting plans.

Founded in 2001, InMotion Hosting has grown exponentially from a small, little-known web host to one with a customer base of over 300,000 domains. It has its offices (and data centers) in Los Angeles and Virginia Beach.

In our detailed review below, we analyze several aspects and features of InMotion Hosting including its hosting packages, performance, security, strengths/weaknesses, and customer support among others.

Hosting Packages

InMotion Hosting offers a wide variety of hosting packages ranging from shared plans to VPS, and even the more sophisticated and pricier dedicated servers.

Below is a quick breakdown of the five main hosting services you will find here:

-          Shared Business Hosting

-          VPS Hosting

-          WordPress Hosting

-          Reseller Hosting

-          Dedicated Servers

Shared Business Hosting

The InMotion Business Plan is ideal for anyone looking for unlimited everything – domains, bandwidth, disc space, databases, and more. The package is targeted at users running content management systems with a database backend, static sites, and even applications.

With this plan, you get access to valuable custom developer tools such as MySQL, Python, PHP, Perl, and Ruby among others. In addition, you also find other tools such as WordPress, PrestaShop, and Joomla, all which can be pre-installed for you when setting up your hosting account.

For all their Shared Business Plans, InMotion Hosting uses enterprise-class servers by Dell that are thoroughly tested to ensure they come with business-class capabilities. These packages are also reinforced using data fault tolerance (RAID) and network hardware redundancy technologies. A provision for safe application rollback is also available to protect your system in case of a breakdown particularly after a hacking experience or misinformed updates.

The following are the three basic levels you can choose under InMotion Hosting Business Hosting:

-          Launch Level

The Launch plan is a shared hosting offer that suit small start-ups and blogs requiring limited resources. With it, you will have access to two databases, a maximum of two websites per account, six parked domains, and free SSL. Other notable resources include free data backups, 1-click installer for over 400 apps, free domain, and unlimited emails (IMAP).

Worth noting is that InMotion Hosting uses SSD Drives instead of the more conventional Spinning Drives even for its shared plans. As a result, sites hosted here load significantly faster and hardly suffer downtimes caused by disc crashes.

The regular price of the Launch Plan is $7.99 although you get discounted introductory rates for the first payment. In addition, you can also enjoy lower prices if you use coupons or other offers given by InMotion throughout the year.

-          Power Level

This plan is targeted at small and medium sized businesses with higher or growing resource demands. Power includes access to 50 databases, 26 parked domains, a max of six websites per account, and 100 subdomains. It cost $9.99 when not discounted.

-          Pro Level

The Pro Level is the highest plan under InMotions’s Business Hosting packages. It is targeted at the more advanced users such as developers and medium businesses with a high demand for hosting resources. Nearly everything is unlimited here including websites per account, parked domains, subdomains, and databases. Its undiscounted price is $15.99.

WordPress Hosting

WordPress hosting is easily the most popular plan that InMotion sells and what it is best known for. The company looks to have invested heavily in the same particularly in customer support: the team comprises of WordPress experts that are always ready to assist on anything WP.

WordPress Hosting Plan is mainly targeted at individuals running blogs, small-to-medium businesses, and even developers. As part of the package, you’ll be offered a free domain name (including the provision to transfer an existing one), free website transfer, a drag-and-drop site builder, and setup wizard that enables you to seamlessly integrate Google Apps and Gmail with your preferred domain.

The following are the six levels to choose from for InMotion’s WordPress Hosting:

-          WP-1000S - Starting at $8.99/mo, this package is a great fit for small blogs and blogs.

-          WP-2000S – Starts at $12.99/mo.

-          WP-3000S- Starts at $16.99

-          WP-4000S- Starts at $36.99

-          WP-5000S- Starts at $72.99

-          WP-6000S- Starts at $142.99

Some of the perks that come with WordPress Hosting by InMotion Hosting include:

Free website migration with zero downtime including all site files, databases, domain records, cPanel settings, and emails. However, it’s important to mention that this offer applies up to 3 websites and a maximum of 5GB data worth of databases.

The company also uses the significantly fast SSD storage which can be up to 20x faster compared to the traditional hard drives. Other features to boost performance and speed include PHP 7, NGINX, and advanced server caching technologies.

Want to run an ecommerce store on WordPress? InMotion Hosting facilitates a seamless experience using their any of the packages from WP-2000S and above. This company supports all the popular ecommerce plugins including WooCommerce, WP eCommerce, JigoShop, Shopp, and Easy Digital Downloads among others.

All WordPress Hosting packages include a Free SSL, free advertising credits worth $150, free themes, content delivery network, and unlimited bandwidth among others.

Virtual Private Server (VPS) Hosting

VPS hosting is meant for users looking for a balanced solution between shared plans and dedicated server hosting. It provides room for scaling and more flexibility as most packages come with varying amounts of data storage, RAM, number of IP addresses, and data transfer speeds.

InMotion Hosting offers two options when it comes to VPS servers as follows:

-          Managed VPS Hosting

If you want to migrate your website(s) to a VPS but don’t have enough skills to manage one, then this plan is the right fit for you. The hands-off server is ideal for business owners, hosting agencies, and resellers that do not want to do the daily management activities often involved in running a VPS.

With this package, you will enjoy free server management including automatic updates and patching. Besides, a cPanel and WHM are also included to make your work easier.

Under this plan, you can choose from three levels:

-          VPS-1000HA-S

The lowest level where you get 4GB RAM, up to 75GB storage, and 4TB worth of bandwidth. Its regular price is $39.99/mo.

-          VPS-2000HS-S

InMotion Hosting labels this plan as offering the “best value” for a good reason. With it, you get 6GB RAM, 150GB storage space, and 5TB of bandwidth. Its regular price is $79.99.

-          VPS-3000HA-S

Being the highest level of InMotion’s Managed VPS hosting plan, you get to enjoy extravagant features such as 8GB RAM, 250GB disc storage, and 6TB of bandwidth.

All the three levels include free SSLs.

-          Self-Managed VPS Hosting

Just as the name suggests, Self-Managed VPS Hosting is meant for users with hands-on skills and experience operating a VPS server to get as much raw processing power from it as possible. As such, this plan is ideal for users with some expertise to operate their own servers including developers and system administrators. With it, you get full root access with SSH keys so that you’re in total control of your website hosting.

InMotion Hosting has three offerings under this plan:

        i.            Self-Managed VPS-1000

Going for a regular price of $34.99, this level comes with 4GB RAM, 75GB SSD storage, and 4TB bandwidth. Additionally, you are provided with 3 IP addresses, full root access, and a selection of operating systems to choose from.

       ii.            Self-Managed VPS-2000

This level includes 6GB RAM, 150 SSD disc storage, and 5TB worth of Bandwidth. It also comprises 4 IP addresses, full root access and a choice of OS. Its regular price is $74.99.

     iii.            Self-Managed VPS-3000

Finally, this top level comes with premium features including 8GB RAM, 260GB SSD drive storage, and 6TB bandwidth. You also get 5 IP addresses, full root access and a provision to choose your preferred OS from a pool containing CentOS, Debian, or Ubuntu. The regular price for this plan is $144.99.

All packages under the Self-Managed VPS Hosting come with other useful features such as DDoS Attack Protection, free backups and scheduled snapshots among others.

Dedicated Servers Hosting

Targeting users looking for enterprise-grade hosting solution, InMotion Hosting offers this web hosting plan where it provides dedicated servers for businesses with significant demands for resources. The plans offered here entail a fully configured platform that uses primary source stack comprising Linux, Apache, MySQL, and PHP/Python. It also supports proactive monitoring as well as provision for custom configurations.

If you’re looking for reliable dedicated servers, then you might want to look at the six offerings by InMotion Hosting as discussed below:

-          Essential

This plan is the cheapest among the six dedicated server options offered by InMotion Hosting and costs $189.99/mo. It includes a 2.8GHz 4C/4T Xeon processor, 4GB RAM, 1TB SATA Hard Drive storage, and 6TB of data transfer. You also get 5 IP addresses.

-          Advanced

This package is designed to support more responsive and powerful websites. Each comes with a more improved 2.93GHz 4C/8T Xeon processor, 8GB RAM, 120GB SSD drive storage (can also be substituted with 1TB SATA HDD storage, and 10GB of data transfer. The plan also comes with 10 IP addresses.

-          Elite

If you’re looking for a high-performance dedicated server that meets your demanding website needs, then Elite level is worth checking out. This plan comprises a 3.7 GHz 4C/8T Xeon processor, data-redundant 250GB SSD storage space (can be substituted with data-redundant 2TB HDD storage), 10TB data transfers, and up to 15 IPs.

-          Commercial Class (CC) 500

Just as the name suggests, this is one of the three commercial class offerings by InMotion Hosting Company under their Dedicated Servers Hosting. Plans in this category come with in-built data redundancy for aspects such as hardware RAID configurations, bigger data transfer sizes, and more storage.

The CC-500 is the smallest package of the three and includes a 3.0 GHz 6C/12T Xeon processor, a big 16GB RAM, data redundant 250GB SSD storage, and up to 15 TB data transfer.

-          CC-1000

On top of what InMotion offers for CC-500 Plan, the CC-1000 includes data redundant 500SSD storage and 32GB RAM.

-          CC-2000

The highest plan in this hosting category, CC-2000 features everything huge including a duel 3.0 GHz 12C/24T Xeon processors, 64GB of RAM, data redundant 500GB SSD storage, and 15TB of data transfer.

Reseller Hosting

Would you like to start your own hosting service but don’t have the required infrastructure and servers? Well, InMotion can make your dream a reality using their reseller hosting packs. All you need to do is to sign up for one of the package and begin selling hosting services to your followers/clients.

This package comes with several key business resources such as a free billing software to help you keep track of all your users and payments. You also get a free eNom domain reseller account to enable you expand your business to domain selling.

With a reseller account, you get a dedicated IP address for your accounts and personalized dashboards for easier management of files, domains, emails, and databases for each account.

InMotion provides you with 6 plans as seen below:

-          R-1000S

This is the starter package offered to resellers by InMotion. With it, you get 80GB of disc space, up to 800GB bandwidth, and one free dedicated IP. The regular cost of R-1000S is $27.99/mo.

-          R-2000S

In InMotion’s words, the R-2000S provides the best value for resellers looking for sufficient amounts of core hosting resources. The package includes 120GB of disc space, 1200GB worth of bandwidth, and one dedicated IP at no additional cost. This plan goes for $39.99/mo.

-          R-3000S

This package is targeted at resellers looking to expand their business depending on the growing demand for resources. It includes 160GB worth of disc space, up to 1600GB bandwidth, and one free dedicated IP address. R-3000S costs $54.99/mo.

-          VPS 1000

Recently, InMotion has added VPS as part of its reseller products. The smallest package is the VPS-1000 which comes packed with significant amounts of resources such as 75GB disc space, 4GB RAM, a humongous 4TB bandwidth, and 3 free dedicated IPs. It costs $54.99/mo.

-          VPS 2000

The VPS 2000 reseller package by InMotion includes 150GB disc space, 6GB RAM, 5TB bandwidth, and up to 4 dedicated IP addresses. This plan costs $94.99/mo.

-          VPS 3000

Finally, there’s the VPS 3000 plan for business owners hosting an extremely large collection of websites and apps. The package whose regular price is $164.99/mo comes with 260GB disc space, 8GB RAM, 6TB bandwidth, and 5 free dedicated IP addresses.

Webhosting Plans
Shared Hosting
Plan Name Disk Space Bandwidth Currency Admin panel OS Websites Scripting Email-Transport Database SSH Databackups Free Domain 1-Click Installer Websites Builder Location Price
PRO - - USD cPanel Unlimited Perl,Python,Ruby on Rails,PHP IMAP MySQL,PostgreSQL $ 13.99
POWER - - USD cPanel 6 Perl,Python,Ruby on Rails,PHP IMAP MySQL,PostgreSQL $ 5.99
LAUNCH - - USD cPanel 2 Perl,Python,Ruby on Rails,PHP IMAP MySQL,PostgreSQL $ 3.99

Reseller Hosting
Plan Name Disk Space Bandwidth Admin panel OS Accounts Scripting Database Guarantee Location Price
RESELLER VPS-3000 260GB 6000GB cPanel Unlimited Perl,Python,PHP MySQL,PostgreSQL $ 89.94
RESELLER VPS-2000 150GB 5000GB cPanel Unlimited Perl,Python,PHP MySQL,PostgreSQL $ 62.84
RESELLER VPS-1000 75GB 75GB cPanel Unlimited Perl,Python,PHP MySQL,PostgreSQL $ 41.64
R-3000S 160GB 1600GB cPanel Unlimited Perl,Python,PHP MySQL,PostgreSQL $ 27.99
R-2000S 120GB 1200GB cPanel Unlimited Perl,Python,PHP MySQL,PostgreSQL $ 19.99
R-1000S 80GB 800GB cPanel Unlimited Perl,Python,PHP MySQL,PostgreSQL $ 13.99

Cloud Hosting
Plan Name Disk Space Bandwidth Admin panel Cores RAM Core Speed CPU OS Backups SSH Managed Location Price
CLOUD VPS-3000 260GB 6000GB Admin panel 1 8GB - Unlocked - $ 64.99
CLOUD VPS-2000 150GB 5000GB Admin panel 1 6GB - Unlocked $ 39.99
CLOUD VPS-1000 75GB 4000GB Admin panel 1 4GB - Unlocked $ 19.99

VSP Hosting
Plan Name Disk Space Bandwidth Admin panel OS Cores RAM Core Speed Backups Managed Location Price
VPS-3000HA-S 260GB 6000GB cPanel 1 8GB - $ 59.99
VPS-2000HA-S 150GB 5000GB cPanel 1 6GB - $ 39.99
VPS-1000HA-S 75GB 4000GB cPanel 1 4GB - $ 24.99

Dedicated Hosting
Plan Name Disk Space Bandwidth Admin panel OS Core RAM Core Speed IPs SSH Backups Managed CPU Guarantee Location Price
CC-2000 3000GB 15000GB WHM,cPanel 16 64GB 3.0GHz 15 Dual Intel® Xeon® Silver 4110 $ 519.49
CC-1000 2000GB 15000GB WHM,cPanel 8 32GB 3.0GHz 15 Intel® Xeon® Silver 4110 $ 414.49
CC-500 1000GB 15000GB WHM,cPanel 6 16GB 2.7GHz 15 Intel® Xeon® E5-2430 $ 340.00
Elite 1000GB 10000GB WHM,cPanel 4 32GB 4.2GHz 15 Intel® Xeon® E3-1270 v6 $ 238.99
Advanced 500GB 10000GB WHM,cPanel 4 16GB 4.2GHz 10 Intel® Xeon® E3-1270 v6 $ 166.59
Essential 500GB 6000GB WHM,cPanel 4 8GB 3.5GHz 5 Intel® Xeon® E3-1220 v2 $ 200.00

Performance and speed

When looking a hosting service for your website, the primary consideration to look out for is speed. The faster your host is, the faster your site will load thus preventing loss of visitors.

InMotion Hosting has invested heavily in commercial grade servers with a high degree of redundancy, thereby ensuring that their hosting services are always running on optimum conditions.

Here are four main aspects of this feature that will not only improve your site’s performance but also its loading speed:

-          Solid State Drives (SDDs)

Unlike the conventional hard disk drive (HDD), SDDs have read and write speeds of up to 550 MB/s. This is almost nine times faster than the average 50Mb/s that HDDs operate at. These faster write and read speeds will allow your site to load its various components including multimedia files without any lag.

The bandwidth usage on an SDD based server is also higher allowing your site to remain faster even when under heavy traffic loads.

-          99.9% Uptime Guarantee

InMotion Pro Plan offers up to 99.99% uptime guarantee. What this means is that if your site goes offline for even 0.01% of the time, then the company will be liable for the downtime. This is where the uptime guarantee comes in, inMotion will credit your account with a month of free service in such a scenario.

However, it should be noted that the guarantee only covers the expected service on the Hosting side of inMotion. As a result, the warranty will not apply in case of server maintenance or a DDS attack on your site.  However, its advisable to go through the terms of service before filing for this claim to avoid getting caught up in the fine print.

-          MaxSpeed Zone Technology

MaxSpeed Zone is a version of the Content Delivery Network (CDN) that allows you to manually select which of the available datacenters you would like to use. This comes in handy if your visitors are from a specific area which is closer to a data center that’s in use by your hosting company.

InMotion has therefore invested in 2 datacenters, one on the West Coast and the other on the East Coast of USA. Consequently, you will get the most optimal connection because the closer a visitor is to a data center the faster the website loading time will be.

-          Environmentally-friendly technology

It’s estimated that globally, data centers are responsible for up to 2% of the total annual greenhouse gas emissions. This might not seem significant but, it's about just as much as the entire aviation industry greenhouse gas emissions.

To cut down on their carbon footprint, InMotion datacenters have been designed to not only be eco-friendly but also resource-efficient. The Los Angeles data center, for example, was among the first ever green datacenters. The reduced cooling costs have a positive impact on both the environment the overall cost of hosting services.

-          Special WordPress features

To optimize site performance, InMotion has included a custom NGINX server that will maximize the performance of WordPress sites. This feature is then given a boost by the company’s proprietary caching management tool.

PHP 7 support is also enabled and this enables WordPress sites to perform as much as 2 to 3 times faster than the previous PHP versions.

Security

While InMotion doesn’t offer a Cloudflare integration, there’s still a plethora of options to keep your site protected and all information secured. Check out these three features for security on the platform.

-          Premium Sucuri plugin

InMotion Wordpress hosting offers this plugin to scan your WordPress website regularly for exploits and security risks. Besides, the Sucuri Security Plugin also assists in facilitating remote backups, anti-virus protection, and anti-spam.

For malware, the platform uses Patchman, a software that works like an antivirus in identifying vulnerabilities and further patching your site. This program costs zero with business and reseller plans which is a massive bonus.

-          Free data  backups

A majority of web hosts do backups at a cost or use ridiculous clauses in their ToS which makes the backup service illogical for most customers.

But that’s not an issue with InMotion Hosting. They regularly create backups for your account giving you up to 10GB space. And while restoring your account is free, you are only allowed to carry out this procedure once in 4 months. Any additional restores will require a fee of $49.

-          Smartwall Threat Defense System (TDS)

If you’re aware of the recent Equifax Security breaches, then you will agree that every website owner needs to understand how the security protocols of a web hosting provider work. With the current rise of brute force, DDoS and Dos attacks, cyber terrorism seems more dangerous than ever.

Luckily, InMotion seems to have discovered the right way to ensure the security of their user's private information. Their partnership with Corero Network Security offers a super secure Smartwall Threat Defense System.

Corero’s TDS helps to detect, mitigate and eliminate any DDoS attacks in real time. Corero’s TDS offers an impressive array of features which ensures all customers benefits as follows:

-          The SmartWall is a unique DDoS protection appliance that offers 10GBps full-duplex or up to 20 Gbps unidirectional performance in a ¼ wide – 1 RU form factor

-          1 RU offers 80Gbps while 4 RU delivers 320 Gbps.

If this technical jargon sounds unfamiliar, we can summarize that the Threat Defense System used by InMotion Hosting is one of the most secure in existence. You can sleep better at night knowing that your site is protected from even the most aggressive DDoS attacks and brute force.

Better yet, if you want to boost your Google ranking by adding as SSL certificate, InMotion Hosting allows you to add an SSL certificate: the platform offers free private SSL certificates on all types of hosting services which is a great move, particularly for eCommerce sites. A free SSL certificate allows for easy online transactions without worry.

Customer Support

If you have ever had some issues with a website host, then you’ll appreciate having a reliable and fast customer support on call. Your business depends on the support of your web host since a slight hitch in your website could translate to massive losses.

Luckily, InMotion offers the following for its customer support service:

-          US-based support

When using this web host, one of the biggest benefits you get is guaranteed support that’s based in the USA. This means timely responses as well as quality customer care. Furthermore, their customer support is very knowledgeable, with support staffs required to have at least 160 hours of internal training before being allowed to join this department.

And this is not the kind of support that relies on troubleshooting script; they’re also able to handle all your unique issues.

-          Great onboarding process

For new customers looking for a great webhost, InMotion offers a fantastic process for getting you started at with them. This is what you need especially if you are not too familiar with their platform.

They send you easy-to-understand onboarding emails to assist you in the phase of setting up your website on their server. What’s more, these emails are tailored to suit your website type and its main purpose.

In most cases, you don’t even have to worry about support problems in the middle your set up, thanks to the relevant setup instructions you’re provided with.

-          Multiple communication channels

There is a range of options when you need to reach the customer support. This can be done via a live chat, email or the traditional ticket system. That’s not enough as you can use Skype or call them on phone via 888-321-4678.

Their response time is commendable which is essential for every website owner.

-          24/7 support

An ideal hosting service has a knowledgeable support team that takes care of challenges it gets. InMotion has a ready-to-help customer service that works 24 hours a day, 7 days a week, and 365 days a year.

-          Knowledgebase

InMotion is reputable for its wide range of support articles and tutorials which they offer to their readers. This is quality content that keeps improving every day and which the company provides in the form of guides. Find information on any topic and read the insightful articles published here every day. You will also access helpful guides on topics such as how to operate a Wordpress site or Prestashop to mention just a few.

InMotion cPanel

InMotion offers an uncluttered control panel that allows you to quickly access the website’s references and plugins without getting too technical. One of its major perks is the Softaculous installer. While it’s not exclusive to this host, the deployment library supports over 400 applications as well as content management systems (CMS) like Magento and Joomla.

The cPanel also features Cron Jobs which allows you to create and run scripts to automate repetitive tasks. This way, you can easily cut down the need to manually update tasks that recur.

It’s also important to note that InMotion supports multiple databases such as MySQL and PostgreSQL. Using their cPanel, you’ll be able to access these options and tweak them to achieve optimal database performance.

Some of the other functions that are accessible on the cPanel include:

-          Domains: adding add-on domains

-          Email: allows you to create email addresses

-          Databases: manage existing databases or add new ones

-          Metrics: enables you to take a glimpse at your site traffic

-          Security controls: install new  SSL certificates

-          Preferences

-          Applications: access installed modules

-          Installed Software

-          Files: upload new files and manage existing ones

-          SSH access: this is a command line module for site management

90-Day Money Back Guarantee

Most web hosts offer about a typical 30-day money back guarantee: this is not the case with InMotion. This company offers its users a 90-day window to decide whether they’re satisfied with their service or not. However, this offer is limited to business, reseller and VPS hosting plans. The rest come with a 30-day money-back guarantee.

Inmotion Extras

-          Free site migration

inMotion provides free website transfer services when moving your website from another host to theirs.  The process is well optimized to the extent that the company promises that your site will experience zero downtime during the entire process. However, the free migration option is subject to the following conditions: this offer is eligible for a max of 3 websites/databases/cpanels and the total storage should be below 5GB. Anything above that is charged.

-          E-commerce features

InMotion offers a range of impressive built-in eCommerce features. You can add an eShop page using a premium Web Builder to support online purchases from visitors. Setting up the store is generally easy and fast with the result being a fairly-looking store.

-          Google  Apps integration and free advertisement

With InMotion Hosting, integrating Google Apps to your website is often an easy task, thanks to the partnership between it and Google. You don’t even need to consult a developer as the process is pretty straightforward to complete.

In terms of advertising credits, inMotion Hosting will offer you $250 to use in free advertising. Majority of this will be in Google Adwords credit ($100), $75 worth of Bing credits, and $75 for Yahoo.

-          BoldGrid Website-builder

InMotion Hosting provides you with a free premium website builder known as BoldGrid. So, if you wish to create a site from scratch without necessarily having great hands-on skills, then this intuitive but also simple-to-use tool will come in handy.

Here are some of its key features:

-          Built-in SEO service: includes optimized themes, XML, automatic canonical URLs, and sitemaps.

-          Site staging: this feature allows you to preview your website as you make changes: it’s all private. The service even allows you to choose a different version of your site to take online at the click of a button.

-          BoldGrid Themes: this is a collection of elegant themes with the list being updated on a weekly basis.

InMotion Hosting- Strengths and Weaknesses

Strengths

-          Availability of SSD Hosting

Considering that InMotion uses SSD discs which are several times faster than the traditional drives, sites hosted by this firm are bound to enjoy faster content delivery and an overall improvement in performance.

-          Professional customer support

Employees working in the Customer Support department at InMotion Hosting are well-versed and experienced in their jobs. Combine their wealth of knowledge with their friendly nature and you’re dealing with a helpful team to help you solve various hosting related issues.

-          Reliable data centers

InMotion Hosting has two fully redundant, climate controlled hosting data centers situated on both East and West Coasts. The two utilize state-of-the-art technology and are highly guarded to ensure full protection of sensitive customer data.

-          90-day money back guarantee

InMotion Hosting is one of the few web hosts that offers money back guarantees as generous as a 90-day obligation. If within this window you decide that their services are not up to your standards, you can ask for a full refund. No questions asked.

Weaknesses

-          Increase in renewal price

Like most hosting companies, InMotion gives special one-time discounts for new users. However, this price increases during renewal which can be a source of confusion for some users that might feel like they’ve been cheated into a bad deal.

-          No instant activation

In its attempt to minimize fraud and losses, InMotion Hosting has put in place very tight fraud prevention policies which includes all new customers having to verify their purchases via phone. This might be quite inconveniencing for users living outside of the US who might have to grapple with issues of language barrier, time zone differences, and bad network reception.

InMotion Hosting FAQs

-          What is InMotion Hosting?

InMotion Hosting is a popular US-based web hosting firm that was founded in 2011. It has its offices in Los Angeles and Virginia Beach. Its two datacenters are located in Los Angeles, CA and Ashburn, VA.

-          What are InMotion’s nameservers?

InMotion Hosting uses the following two nameservers (and their respective IP addresses):

-          NS1.INMOTIONHOSTING.COM – IP 74.124.210.242

-          NS2.INMOTIONHOSTING.COM – IP 70.39.150.2

-          Which payment methods does InMotion Hosting accept?

InMotion accepts all major credit including Visa, Mastercard, Discover, and American Express among others. You can also make purchases here using check and money order.

-          Does InMotion Hosting accept payments through Paypal?

A lot of people think that Paypal is not supported as a means of payment at InMotion. This is not true. However, it is true that the company is not a fan of this payment gateway since it doesn’t explicitly feature it on its checkout page. Instead, anyone wishing to pay via Paypal will need to contact InMotion sales support via their live chat or toll free phone for directions.

-          How can I reach InMotion technical support team?

If in the USA, InMotion customer support is reachable via their toll free phone number 888-321-4678. Other channels available to users include email, Skype, live chat, and social media e.g. Twitter via @inmotioncares.

-          How long does it to verify a hosting account at InMotion?

Typically, it takes a few hours and a maximum of a business day to activate an InMotion Hosting account. However, all new customers have to verify their hosting purchases through a phone verification process.

-          Does InMotion offer free domains?

Yes, InMotion offers a free domain for all its hosting plans. You can also choose to transfer an existing domain here.

-          Does the company offer a money-back guarantee?

Yes. InMotion Hosting offers a generous 90-day money-back guarantee on new purchases running 6 months and longer. However, this offer doesn’t apply to Dedicated Servers which are only eligible for full refund for 30 days as well as add-on purchases such as SSL Certificates and domain names. Also, monthly contracts and several Value Class hosting packages come with a 30-day money back guarantee.

If you decide to prepay for a 2-3 year plan, InMotion won’t offer a refund in case of a mind change: so be sure you want to stick with them for that long.

In the event of a refund claim, InMotion Hosting deducts the cost of domain names subscribed for free so that you’re able to retain ownership.

-          Can InMotion transfer my site from another web hosting company?

Yes, transfer is done for you at no cost as long as your files are below 5GB in size and 3 or fewer sites.

-          Are automatic backups available?

Yes, InMotion Hosting perform automatic backups of websites under 10GB every 24-36 hours. Any backups above this threshold will be done upon request and at a fee. Besides, restoring websites is free although this is limited to once every 4 months. Additional restores attracts a fee of $49.

-          Does InMotion Hosting offer free SSL Certificates?

Yes, if you purchase Shared Business Hosting, Dedicated Servers, or VPS Hosting, InMotion offers you a free private SSL certificate.

-          Can I upgrade my hosting plan?

Sure, InMotion allows you to upgrade servers any time you deem necessary. This is particularly helpful if you have outgrown your current hosting plan. Any payment already made are automatically credited to your new account so you only top up the difference.

-          How many email accounts can I have with InMotion Hosting?

This depends mainly on the hosting plan you purchase. However, worth noting is that all business class packages come with unlimited emails and unlimited storage for those emails.

-          How can I install WordPress after signing up for InMotion Hosting?

There are three main ways in which you can install this popular open-source software for running websites and blogs.

        i.            First, you can use Softaculous (a one-click script installer) found in the cPanel provided to you by InMotion.

       ii.            You can also choose to load it manually inside your server.

     iii.            Finally and the simplest of all methods, you can sign up for one of the several InMotion WordPress Hosting plans which come with WordPress pre-installed.

-          Some hosting companies offer website builders; does InMotion support any?

Yes, InMotion Hosting offers you their BoldGrid site builder which comes loaded with numerous responsive themes and designs. With it, you can create your websites fast and effectively using its drag and drop tools. No prior skills are needed to create your website.

-          Which OS does InMotion servers support?

All InMotion Hosting servers are Linux-based with the version currently in use being CentOS. Unfortunately, this means you cannot run Microsoft-based server scripts such as ASP.NET on their hosting plans.

-          Can I buy domains on InMotion Hosting?

Yes, while domain selling is not their core business, InMotion Hosting supports domains, both new and those transferred to them.

-          What are the best alternatives to InMotion Hosting?

While InMotion Hosting is one of the top companies we recommend here at Hosttest.com, we have to appreciate the fact that it’s not perfect. No web host is anyway. As such, you might want to shop around if you’re unsatisfied with its offerings. Other companies in its class and worth consideration include BlueHost, Hostgator, Siteground, and A2 Hosting among others.