HostPapa is a fast-growing web host based in
Canada. The company was founded in 2006 by Jamie Opalchuck. Over the course of
one decade, it has grown exponentially now boasting data centers across Canada
and the U.S. and hosts over 500,000 websites for U.S., Canadian, and
HostPapa is different from other web hosts as
it terms itself as “independent” – this means that it is not owned by big
corporations but rather a handful of experts. It mostly specializes in hosting
websites for small businesses, but also offers its services to anyone who needs
This HostPapa review will give you a
comprehensive insight of the company with some of the key aspects discussed
herein including the company’s hosting packages, its features, strengths,
weaknesses, and frequently asked questions about it.
HostPapa has four hosting plans that include
shared web hosting, WordPress hosting, VPS hosting, and reseller hosting. Each
package and plan offers a diverse array of features designed to suit your
specific needs. Here is an insight into each package:
HostPapa’s shared web hosting package offers
virtually everything you need to run a standard website or blog. This package
is available for both Windows and Linux users. There are 3 plans under this
package. All plans share several basic features including cPanel control panel,
Cloudflare CDN, CloudLinux servers, and Softaculous, among others. The number
and nature of features offered varies from one plan to another.
The Starter plan is the most basic plan under
this package. Some of the features offered under this plan include the option
to host two websites, free domain registration, unlimited bandwidth, and 100GB
of disk space, in addition to the aforementioned basic features. This plan’s price
is discounted for the first year to cost $3.95 per month.
The Business plan is designed for small
business with basic web hosting needs. It offers all the features available on
the Starter plan and more. For instance, users get unlimited disk space and
have the option to host an unlimited number of websites. This plan also offers
several advanced features that include unlimited add-on domains, email accounts,
and MYSQL databases. The platform also allocated twice as much CPU and MYSQL
resources when compared to the Starter plan.
This plan is billed at a regular price of
$12.99 per month – the pricing is similar to the Starter plan for now owing to
an ongoing flash sale.
Business Pro Plan
The Business Pro plan is designed for business
owners with more web hosting needs. It offers all the features available in the
other two plan and more.
Advanced features offered under this plan
include unlimited amounts of add-on domains, email accounts, and MYSQL
databases. There is also a category of features designed to maximize your
website’s speed and performance. They include 300% performance boost,
rocket-fast servers, fewer accounts per server, and the option to upgrade your
website builder to as many pages as you wish. Additionally, the platform
allocates four times as much CPU and MYSQL databases compared to previous
Security is also enhanced under this plan with
four additional features: SiteLock Detect, domain privacy, premium Wildcard
SSL, and automatic website backup. This plan is billed at $19.99 per month.
WordPress is one of the most popular web
hosting platforms in the market today. It is versatile and powerful thanks to
its numerous tools and resources. It is due to this popularity that HostPapa
has a hosting packages dedicated to it.
There are 3 plans under this option. All plans
share some essential features including WordPress super caching, WordPress
auto-installation, Cloudflare CDN, cPanel control panel, SSL encryption,
HTTP/2, and enhanced SSD drives, among others. However, the number and nature
of features offered varies from one plan to another.
WP Starter Plan
The WP Starter plan is the lowest option under
this package. Some of the features available under this plan include unlimited
bandwidth, free domain registration, 100 GB of disk space, and up to 100 email
accounts. Clients can also host up to 2 websites under this plan.
The WP Starter plan is billed at $3.95 per
WP Business Plan
Designed for small business owners, the WP
Business plan guarantees you everything you need to run your online business
platform. This plan offers all the features available with the WP Starter plan
with several upgrades. For starters, users get unlimited disk space and can
host as many websites as they wish. Advanced features include unlimited add-on
domains, unlimited email accounts, and twice as much CPU and MYSQL resources
for higher speeds and better performance.
The WP Business plan is billed at $5.95 per
WP Business Pro Plan
The WP Business Pro plan goes all out on all
the features discussed in earlier plans. It also offers a host of new features
designed to deliver the ultimate web host services.
There is a whole category of premium features
under this plan designed to boost performance and increase security.
Performance-boosting features include getting hosted on super-fast advanced
servers, getting four times as much CPU power and MYSQL resources as the other
plans, and 300% performance boost. You will also get your website migrated to a
server with few accounts so as to further boost speed and performance.
Security-enhancing features, on the other
hand, include automated web backup services, Wildcard SSL, domain privacy, and
SiteLock detect. Users also get SEO optimization plugin designed to boost their
online visibility and get ahead of the competition. This plan is billed at
$12.95 per month.
HostPapa also offers enterprise-grade VPS
hosting packaged designed for those with complex web hosting needs. Its VPS
hosting is guaranteed to offer clients lightning-fast speeds, unbeatable
security features, and extensive control over their websites including the
ability to block certain IP addresses. The platform also offers e-commerce apps
and SEO plugins to boost performance especially for business websites.
There are five plans under this package. Each
plan has something different to offer, and the list of goodies gets longer as
you climb up the ladder. However, some features are common across all plans:
cPanel/WHM, SSL encryption, unlimited domains, private name servers, root level
access, enhanced SSD servers, SolusVM VPS panel, wholesale domains, and 2 IP
addresses. All plans also have a “managed VPS” option that gets you
comprehensive website management at an extra cost.
VPS Plus Plan
This VPS Plus plan is designed for those
without complex needs. However, it still puts most other hosting packages to
shame considering what it has to offer. Its features include 4-core CPU, 50 GB
storage, 1.5GB memory, and 1TB transfer. This plan is billed at $49.99 per
VPS Pro Plan
The VPS Pro plan is an upgrade of the Plus
plan. It offers more of most of the features available on the latter. These
include 4-core CPU, 100GB storage, 3GB memory, and 2TB transfer. This plan is
billed at $79.99 per month.
VPS Premium Plan
This plan kicks speed and performance a notch
higher with greater CPU power and larger memory and disk spaces to work with.
Some of the features offered under this plan include 8-core CPU, 200GB storage,
6GB memory, and 2TB transfer. This plan is billed at $149.99 per month.
VPS Ultra Plan
Sticking to the pattern, this plan offers more
of everything that earlier plans have to offer. Notable features include 8-core
CPU, 12GB memory, 500GB storage, and 4TB transfer. It is billed at $199.99 per
VPS Extreme Plan
This is the highest plan on the list.
Consequently, it offers the best of everything available in earlier plans. It
is designed to cater to those with complex needs when it comes to security,
performance, and speed, among other factors.
Features available under this plan include
12-core CPU, 24GB memory, 1TB storage, and 8TB transfer. It is billed at
$299.99 per month.
Reseller hosting is the last package on the
list. It is designed for third party hosts as well as businesses and
There are several common features across all
plans. Basic features include unlimited domains, unlimited number of websites,
unlimited email addresses, and unlimited add-on domains. Security features
include SSL encryption, monitoring and intrusion detection, FTPS, server
firewall, and Raid-10 redundancy. The platform also makes it easier for third
parties to offer customizable services with several features: the cPanel is
brandable for those seeking to market their brands; client packages are
customizable in terms of factors such as disk space; and name-servers are
There are five plans under this package. They
The Bronze plan is designed for small-scale
resellers and businesses. It offers all the aforementioned features and more.
Extra features include 50GB disk space, cPanel/WHM, an unlimited number of
websites, 500GB bandwidth, and unlimited email addresses. The plan is billed at
$19.95 per month.
This plan is essentially an upgraded version
of the Bronze plan. It offers similar features but at higher quantities.
Features include 80GB of disk space, 700GB bandwidth, and an unlimited number
of websites and email addresses. It also comes with one advanced feature: free
billing software by WHMCS or ClientExec. The plan is billed at $27.95 per
The Gold plan is designed for those with
moderate needs. It increases its disk space and bandwidth sizes to amounts
capable of comfortably hosting several websites. In addition to the
aforementioned features, this plan offers 120GB of disk space and 1TB
bandwidth. It also comes with billing software. It is billed at $39.95 per
The Platinum pattern follows the pattern by
increasing its allotment of disk size and bandwidth. The allotted disk space is
160GB while bandwidth is set at 2TB. Billing software is also included. The
plan is billed at $59.95 per month.
HostPapa endeavors to offer its clients the
best of web hosting services. Speed and performance rank at the topic with this
respect. The platform offers a range of features that work together to ensure
that websites hosted on their servers load fast and perform optimally.
Multiple Hosting Options
As outlined, HostPapa offers web hosting
services in a variety of packages and plans designed to suit different people’s
needs. These packages and plans range from the basic designed for standard web
hosting needs to sophisticated hosting services for large companies. As such,
you are guaranteed the power and specifications you need for your website.
99.98% Uptime Guarantee
HostPapa uptime statistics are better than the
market standards. With 99.98% uptime guarantee, clients are assured that their
websites will always be operational and visible. This is made possible by
HostPapa’s next generation data centers and web hosting equipment.
Content delivery networks (CDNs) play a vital
role when it comes to loading speeds. They cache your website across different
servers and avail it to users depending on their proximity to the servers. As
such, the website loads faster and performs better. HostPapa offers CDN
integration with most of its packages and plans.
With cases of hacking on the rise, HostPapa
offers a range of safety options designed to keep your site out of hackers’
reach and your data private. Interestingly, HostPapa does not charge extra
premiums for most of its security features unlike most other web hosting
Automated Website Backup
Backups are important as they ensure that your
data and settings are safe in case of any malfunction with your website.
HostPapa offers automated backup services with most of it packages and plans.
Only those on the shared hosting plan lack this option – however, they too can
get automated backup services at an extra cost.
Server Firewall Protection
HostPapa has data centers across Canada and
the U.S. It ensures that these servers are secure by protecting them using an
advanced firewall. This ensures that all websites and any other data on the
platform’s servers are safe from hackers.
HostPapa also provides SSL certification for
certain packages and plans. Users without SSL certification can also get one at
an extra cost.
Finally, HostPapa ensures that your website is
safe from malware and other harmful software that may corrupt your data. It employs
SiteLock malware detection software for this. The program monitors your website
regularly, identifies malware, and shoots them down before they can cause any
HostPapa has been praised severally for its
outstanding customer service. The platform has a dedicated customer care
department that is always ready to respond to clients’ queries. Characteristics
of this platform’s customer services include:
Customer Care Department
As mentioned, HostPapa has an entire
department dedicated to customer care. It is made up of skilled technicians who
are actually capable of solving technical problems.
HostPapa may have its headquarters in Canada
but it operates globally. As such, its customer care department is always
operational to serve clients from all time zones.
Diverse Communication Channels
The customer care department is available via
several communication channels including telephone, email, live chat, and
As mentioned, HostPapa operates globally. It
has clients in Germany, Australia, Belgium, India, Singapore, and Hong Kong. To
cater for its diverse base of clients, the platform offers its customer care
services in several languages including French, German, English, and Spanish.
Some problems are common and easily solvable.
Such problems and queries are listed on the company’s FAQ page. This is more of
a learning portal that clients can refer to get a better understanding not only
of HostPapa’s services, but also web hosting in general.
Having an email address is vital for any
online business’ success. Microsoft Office tools also go a long way in getting
the paperwork done. HostPapa offers email and Microsoft Office solutions
alongside its host packages.
The basic email package offers standard email
features. It allows you to get email accounts under your domain name for
professionalism. It also makes it possible to consolidate all email accounts,
sync them on all devices, and still use email programs such as Gmail and
Outlook. You can also import existing emails from other accounts to your new
account at no cost. This plan is billed at $1 per month.
The advanced email package takes things a
notch higher with more storage capacity and better security, among other
features. For starters, it offers up to 5GB of storage space. It also
eliminates sending limits common among most other email programs. Additionally,
it facilitates transfer of large files with the capability to send attachments
measuring up to 35MBs – it also comes with a file sharing feature for sending
larger files. Security is also guaranteed with anti-spam and anti-phishing
software. This email plan is billed at #2 per month.
HostPapa also offers g Suite with its email
packages. G Suite consolidates all office suite applications in one place and
offers them on cloud, saving you the trouble of buying extra devices and
programs. Its applications include a professional Gmail account for your
business, video conferencing, and integrated calendars.
G Suite enables you to work from anywhere at
any time and from any device as long as you are connected to the internet. It
also enables you to collaborate with your associated on paperwork in real time
with great ease. It is also secure and reliable.
HostPapa offers two G Suite plans:
This plan includes a professional Gmail
account integrated into your domain and 30GB of storage space. It also offers
all apps available in G Suite. It is billed at $4.99 per month.
G Suite Unlimited
G Suite unlimited offers all features
available on the former plan with one exception: storage space per user is
unlimited. It is billed at $9.99 per month.
HostPapa acknowledges that most of its clients
are business owners seeking to operate online. To this end, some of its
packages come with SEO and e-commerce features designed to give clients a
competitive edge over the competition. These features include:
Certain packages and plans feature SEO add-ons
designed to optimize websites’ ranking. SEO is the foundation of search engine
ranking – websites with the most ideal SEO features tend to rank higher and
thus attract most of the traffic. By offering SEO add-ons, the platform not only
increases chances of success online but also saves its clients time and money
that would have been spent on secondary optimization services.
HostPapa goes a long way to make its platform
friendly towards resellers. It does this by offering a wide range of features
designed to enable them to host websites and offer quality services. For
instance, it offers up to 200GB of disk space and 2TB transfer speeds. It even provides
clients with a billing software to help resellers organize their invoices and
HostPapa has one of the most advanced cPanels
compared to most other web hosting companies. Its cPanel is neat and well
organized to afford quick and easy access to common apps and programs. Reseller
hosting clients get an even more powerful and versatile cPanel that can be
rebranded to any name and customized to take on a different outlook.
HostPapa is very confident in the quality of
its services. This is why it never shies to offer its clients the option of
requesting their money back if they are unsatisfied with the services offered.
However, the money-back guarantee is valid for only 30 days.
HostPapa is headquartered in Toronto, Canada.
This is also where its main data center is located. It also has several other
data centers distributed across North America, but their locations are not
specified. Its data centers are modern and leverage the best of advanced web
HostPapa also offers a basic site builder with
most of its packages. However, this builder is not very effective on its own.
To this end, the platform offers additional features at an extra cost.
Free Website Migration
HostPapa has a great reception ready for those
seeking to switch to its services. It offers free website migration services
from the current host to their servers. Migration is quick and flawless as your
site will remain operational throughout the process.
One-click App Installation
HostPapa offers access to a variety of popular
programs and applications including Joomla and WordPress. It also offers a
one-click-installation program that handles all the technical aspects of
installation, thus enabling clients to customize their websites as they see
HostPapa occasionally buys green energy credit
in a bid to conserve the environment. It essentially donates towards
environmental conservation funds by doing so.
Flexible Payment Options
Not only are hosting fees on HostPapa cheap,
payment options are flexible too. It accepts payments in a wide range of
currencies at the current exchange rates. Clients can pay via two of the most
secure and reliable payment channels: Credit Card and PayPal. The platform is
also considering adding other channels to cater for everyone.
HostPapa has its good and bad sides. It is
popular for certain factors, but at the same time most of its users and
analysts agree that there is room for improvement.
HostPapa is popular mostly for its affordable
prices considering the quality of services it has to offer. The platform has
some of the best price tags in the market. What’s more, most of its services
and features do not come with a price attached as is the case with most other
web hosting companies. Additionally, the platform does not include hidden
charges with its bill – everything that requires extra payment is highlighted
Did you know that most of the web hosting
companies in the market today are owned by a handful of companies? These
companies are not at fault. However, there is something to be said about
independent web hosting companies.
Independent companies such as HostPapa start
off small and grow over time – this has been the case with HostPapa, which has
grown exponentially relative to the competition. This allows them to offer the
best quality services by concentrating on the few clients they have.
Additionally, these web hosts are better positioned to upgrade their services
as they have fewer expenses to meet – for instance, HostPapa has data centers
that are more advanced than most.
Outstanding Customer Support
Web hosting services, no matter how reliable,
have their shortcomings. When problems arise, it becomes necessary to consult
with the host company to ensure that your work is not compromised.
HostPapa guarantees its clients
round-the-clock customer care services. It has a team of qualified customer
support agents who are well versed with the platform as well as web hosting in
general. Customer support is available in several languages to ensure that
international clients are served just as well as domestic ones.
Good Speed and Performance
Speed and performance are two of the most important
factors when it comes to web hosting. Websites with slow loading speeds often
lose most of their traffic as most online users are impatient. HostPapa knows
this, and it offers a variety of features to ensure that all websites on its
server load in seconds. Performance is also enhanced through a variety of
There are millions of people surfing the web
at any given time. If your website were to go down even for minutes, your
business would lose out on many likely opportunities. This, however, is rare
with HostPapa as it has some of the best uptime statistics – sequential tests have
showed that this platform consistently records uptimes averaging 99.98% every
Proactive Security Features
Cyber security has dominated the news over the
recent past. Hackers have access to advanced technology that allows them to
hack into sites for malice or financial extortion. Fortunately, HostPapa has
advanced security measures that are designed to be pro-active rather than
reactive. It offers a combination of security measures that keep hackers and
malware out. Its data centers are also well protected from external security
With all the concerns about climate change and
global warming, it is comforting to learn that some businesses are doing their
part to conserve the environment. HostPapa is one such company. It counters its
carbon emissions by buying green energy credits – the proceeds are put to good
use conserving the environment in various fronts.
Money Back Guarantee
HostPapa is confident in its services, but it
nevertheless has a money-back guarantee that is valid for 30 days after signing
As mentioned, clients can ask for their money
back within 30 days after signing up. The process is fairly simple, but there
is one catch: you have to forfeit $29.95 of the setup fee. This is not the case
with most other companies that offer free money back guarantee. And, if you opt
for the simpler, cheaper plans, then you will not get much back.
Limited Datacenter Selection
HostPapa has datacenters across the U.S. and
Canada. However, except the main datacenter that is located in Toronto,
location of the other data centers is not easily available. To this end,
clients are not at liberty to choose which data center or server will host
their website. This leaves a lot to question including proximity and,
consequently, loading speeds and other crucial factors.
Competition in the web hosting market has
grown quite intense lately. Web hosting companies are always on the lookout for
new clients, and they have creative ways of attracting them. These include offering
occasional promotions and bonuses.
Surprisingly, HostPapa does not offer
promotions or bonuses – at least not lately. Considering that this is a
relatively new company compared to most other players, this does not inspire
much confidence in clients who need a little nudging to come onboard. Long-term
customers get their premiums discounted, but this takes years to happen.
Different web hosting plans and packages offer
varying features. A particular plan may lack the feature you are looking for –
for instance, some plans lack SSL certification. To get this, the platform
demands that you pay an extra premium. This is a common practice among many web
hosting companies, but does not make it excusable for Host Papa to follow suit.
It beats the logic behind HostPapa’s affordable pricing as individual feature
prices can add up.
HostPapa was founded by Jamie Opalchuck, its
current CEO. It is owned and operated by Opalchuck and his associates, thus
making it an independent web hosting company.
is an independent web hosting company?
An independent web hosting company differs
from the rest in ownership. While an independent company is owned by an
individual or a small group of individuals, an ordinary web hosting company is
simply an entity of another major company.
is HostPapa headquartered?
HostPapa has its headquarters in Toronto,
Canada. It also has branches in several states in the U.S. and overseas in
Australia and the UK.
are HostPapa’s datacenters located?
HostPapa’s main data center is located at the
company’s headquarters in Toronto, Canada. It also has other data centers
across Canada and the United States – their precise locations are classified.
do I sign up with HostPapa?
Signing up on HostPapa takes minutes. New
clients can sign up on the company’s main website. You will be required to
answer some questions and pay for the hosting services. You will then receive
an email welcoming you to the platform as well as an invoice confirming your
payment. However, you will also have to pass a fraud check before coming
the company offer free migration services?
Yes, HostPapa’s offers free migration from
other host companies. It also guarantees 99.98% uptime throughout the process.
many hosting packages does HostPapa offer?
HostPapa offers four hosting packages: shared
hosting, WordPress hosting, VPS hosting, and Reseller hosting. Each package
also offers several plans. All in all, the diverse packages and plans are
designed to cater for everyone’s needs.
is HostPapa’s uptime guarantee?
HostPapa has an uptime guarantee of 99.98%,
which is better than most.
are HostPapa’s services cheaper than most? Is the quality of services wanting?
HostPapa is so popular partly because of its
affordable services. It works on a small scale unlike most other web hosting
companies, and this enables it to offer its services and resources at a
cost-effective price without compromising on quality.
HostPapa offer promotions and bonuses?
Unfortunately, HostPapa is not offering
promotions at the moment. However, loyal customers are promised bonuses by
having the monthly premiums lowered after a fixed period.
I get my money back after signing up?