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GreenGeeks
was founded in 2006 by Californian IT expert Trey Gardener. Today, this company
boasts more than 35,000 customers and hosts
over 300,000 websites. It also has a huge reputation for putting environmental
conservation as one of its top goals which is indeed the reason behind its name.
The
web host says that energy consumed by its servers and operation plants is
replaced by green power in the form of wind energy that their infrastructure
produces. What’s more, it has invested heavily in purchasing wind energy
credits whereby they purchase thrice the amount of power they use at any given
period. This helps to reduce the carbon
output everywhere within their company.
As a
result, GreenGeeks has over the years collected a long list of awards for being
one of America’s most energy-conscious web
hosts. Below are a few exclusive lists that this company has found itself into:
-
Inc
5000 List of top 5000 fastest growing companies.
-
EPA
Green Power Partner- They have been invited to the Green Power Partnership at the US environmental
protection Agency.
-
Featured
on PC World.
-
They are accredited
by Better Business Bureau.
The
company has a dual-edged mission: to provide reliable web hosting services and
set an example of deliberate environmental preservation.
As a
result, they have formed their customer base along the idea of making them feel
responsible for the overall well-being of
the environment. To top it all, this web
host boasts an experienced team in their management team with over 40 years
industry experience. GreenGeeks is based in California with 5 data centers in
Phoenix, Chicago, Montreal, Amsterdam and
Toronto.
Webmasters
who use this host enjoy perks such as free migration, solid uptime, a support team that offers quick answers, and a
crucial mission-driven service.
In
this article, we’ll look into key details about GreenGeeks including its
hosting services, features, strengths and
weaknesses, as well as commonly asked questions about the company.
GreenGeeks
boasts a wide customer base as they offer hosting services to customers of all
levels. You get the cheapest plan at $3.95 which makes it an ideal package for
starters. Overall, the company offers Shared hosting, VPS hosting, and
Dedicated hosting. It also offers managed WordPress Hosting and reseller
hosting for users looking to make money selling hosting services.
This
section is all about the plans you can get from GreenGeeks hosting.
Shared
hosting plans are credited for the drastic rise in the number of websites
available on the web today. These plans offer pooled resources which are then
utilized by the sites hosted on a specific server thereby economizing on
resource allocation. Just like any other hosting firm out there, GreenGeeks
also offers shared hosting plans which vary according to the computing
resources available for the individual account.
Currently,
this web host offers three shared web hosting plans; Ecosite starter, Ecosite
Pro, and Ecosite Premium.
Ecosite
Starter plan is the firm’s standard shared hosting plan and is therefore used in other customized plans
which include: CMS Hosting plans such as WordPress Hosting, Joomla Hosting, cPanel Hosting, and Drupal Hosting. The same
standard plan is also packaged with all
reseller plans. In all these plans, users get standard
features such as:
-
Unlimited SSD storage
For
all your storage needs and at record read/write speeds.
-
Unlimited bandwidth
Your
site’s traffic and load speeds shall not be
throttled even when it attracts more traffic.
-
Unlimited E-mail accounts
GreenGeeks
allows you to create an infinite number
of personalized email accounts with your domain name.
-
Unlimited hosted domains
You
get to host as many sites as you want on your account as long as they do not abuse
the fair usage policy.
-
Free domains included
GreenGeeks
offers free domain registration with every 1, 2- or 3-year hosting plans.
Alternatively, you can transfer your existing domain free of charge.
-
Free Wildcard SSL encryption
Secure
your site with HTTPS thanks to free Wildcard SSL certificates.
-
Free website builder
All
shared plans come with a free drag and drop website builder.
-
Free website transfer
GreenGeeks
in-house specialist team will migrate
your site from your previous host free of charge.
-
cPanel and Softaculous
Each
account packs a control panel for easy website management and monitoring.
-
Nightly backups
GreenGeeks
maintains nightly backups of all data to protect you from data loss in case of hardware failure or accidental loss.
-
Cloudflare CDN
Each
account is equipped with Cloudflare’s
content delivery network for improved data transmission.
-
Unlimited MySQL
Create
as many MySQL databases as you need.
-
Unlimited Sub and parked domains
Create
as many subdomains and redirects as you may
want.
Ecosite Starter plan
On
top of the standard features discussed
above, GreenGeeks’ Standard Ecosite starter plan packs a few other additional
features including standard performance
(computing resources), and PCI compliance with add-ons.
However, IT lacks PowerCaher Technology and the number of emails that you can
send per hour is restricted to a paltry
100. The plan
is currently going for $3.95 per month.
Ecosite Pro Plan
For
only $6.95/mo, you can purchase the Ecosite pro package which has an added
benefit of 2X computing performance. You can also send up to 300 emails per
hour on this package which is still not sufficient for most medium-sized
businesses.
Ecosite Premium
GreenGeeks
offers the Ecosite premium package for the ultimate shared hosting experience.
With 4X computing performance, your site
will serve a much larger traffic flow without any bottlenecks. The plan allows up to 500 emails per hour. Currently, a monthly subscription is going for
$16.95.
WordPress Hosting Plan
WordPress
Hosting is GreenGeeks solution to the ever-growing demand for WordPress hosting
packages. While the package is just
another standard plan that’s been branded
differently, it does come with a few additional features. These include
automatic updates as well as WordPress enhanced security. The plan also features top-tier performance and goes for a monthly subscription of $3.95.
Drupal Hosting Plan
Admittedly,
this plan lacks any distinction from the standard shared hosting plan. However,
you can use the Drupal database performance tweaks as well as a Drush command line tool provided with it.
Purchase this plan for $3.95 a month.
Joomla Hosting Plan
GreenGeeks
relies on its dual quad-core frontend
servers running on Linux to make create this plan. The package contains Joomla
Web Serving performance tweaks for much
smoother web experience. What’s more, its Joomla database performance tweaks
will enable your databases to perform optimally.
The package also comes with real-time
Joomla security scanning capabilities and goes for only $3.95.
cPanel
hosting plan is packed with all of the
features we mentioned on GreenGeeks standard hosting plan. It costs $3.95/mo as
well.
GreenGeeks
reseller plan offers you the opportunity
to earn income by reselling hosting plans. The company does this by selling the
plans to you at a wholesale price of $2
per month for each account. In this setup,
it’s up to you to provide support to your customers. These accounts feature all
benefits that are in any other standard hosting plan such as resource
scalability and free site migrations.
The
plan currently comes with five packages namely reseller 10, reseller 20,
reseller 30, reseller 40, and reseller 50. The difference between them is that
they vary in terms of the total cPanel
accounts included.
For
example, at a cost of $19.95, you get ten
cPanel accounts and for $34.95, you get get you 20 cPanel accounts. A monthly
subscription of $44.95 will get you 30 cPanel accounts. While Reseller 40 plan gets 40 cPanel accounts and will cost $54.95 per
month. The final package is Reseller 50 that will get you 50 cPanel accounts for a total of $59.95 each month.
As
your business grows, you will need to
equip your cloud infrastructure with even more processing power. GreenGeeks
aims to provide the best virtual private server packages for your remote
processing needs. Their servers are not only scalable but are also quickly
provisioned –
Within
just 60 seconds, your virtual server will be ready. You also get full root
access for increased flexibility and control allowing you to manage your server
as you wish.
GreenGeeks
also scans IP addresses to ensure that any addresses that are blacklisted get
sorted out and cleaned before being provisioned. This added security measure
helps to keep out intrusion attempts.
All the
storage options offered in this plan are in SSD RAID 10 configuration which not
only provides increased read-write speeds
but also redundancy against data corruption. Your virtual server will get tier
1 bandwidth connection through the 1GBps
premium multi-Gigabit network ports.
The
1GB RAM package comes equipped with 25GB
full speed SSD storage, 1000GB bandwidth cap, and four cores processing power. The plan goes for $39.95 per month.
Alternatively,
you can get the 2GB RAM package with 50 GB storage, 1500GB premium bandwidth, and four
cores for only $59.95/mo.
For
$79.95 a month, you get the 3GB RAM package equipped with 75GB storage, 2TB
bandwidth, and four cores CPU.
GreenGeeks
also offers a 4GB RAM configuration with 100GB SSD storage and 2.5TB bandwidth
cap. The plan runs on four cores
processing power and costs $99.95/mo.
The
ultimate VPS package BY GreenGeeks is the 8GB RAM version. With 125GB SSD
storage and 3TB bandwidth, you will have
no problem getting access to your data. The virtual server runs on four cores processing power and will set you
back $159.95 for a monthly subscription.
If your
business requires a constant supply of data and customized services, then
having a dedicated server could just be the best decision you might make for it
today. As a solution for business people like you, GreenGeeks has introduced
their latest lineup of dedicated servers:
Entry Server
This
server is powered by an Intel Atom 330 dual-core server grade processor and comes
equipped with 2GB DDR 3 memory which is capable of running most programs quite
efficiently. Regarding storage, this package includes a 500 GB SATA hard drive
while the bandwidth is capped at 10000GB.
Entry Server consists of 5 IP addresses and will cost you $169 per month.
Standard Server
This
middle tier server packs a Xeon E3- 1220 3.1 GHz processor and 4GB DDR 3
memory. The server is equipped with a
pair of 500 GB SATA drives and 5 IP addresses at your disposal. The transfer
rate will be capped after the initial 10000 GB every month. The monthly
subscription cost for the Standard Server is $269.
Elite Server
The
Elite server is the first of their only pair of top-tier
servers. This server comes equipped with
a Xeon E3-1230 3.2Ghz w/HT processor. You also get 8GB of DDR3 memory for your
multitasking needs. It also packs dual 500 GB SATA drives, 5 IP addresses and
10000 GB bandwidth. The plan costs $319 per month.
Pro Server
Plan Name | Disk Space | Bandwidth | Currency | Admin panel | OS | Websites | Scripting | Email-Transport | Database | SSH | Databackups | Free Domain | 1-Click Installer | Websites Builder | Location | Price |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Ecosite Premium | - | - | USD | cPanel | ![]() |
1 | Perl,Python,PHP | - | MySQL | ![]() |
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$ 16.95 |
Ecosite Pro | - | - | USD | cPanel | ![]() |
1 | Perl,Python,PHP | - | MySQL | ![]() |
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$ 6.95 |
Ecosite Starter | - | - | USD | cPanel | ![]() |
1 | Perl,Python,PHP | - | MySQL | ![]() |
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$ 2.95 |
Plan Name | Disk Space | Bandwidth | Admin panel | OS | Accounts | Scripting | Database | Guarantee | Location | Price |
---|---|---|---|---|---|---|---|---|---|---|
RESELLER 50 | - | - | cPanel | ![]() |
50 | Perl,Python,PHP | MySQL | ![]() |
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$ 59.95 |
RESELLER 40 | - | - | cPanel | ![]() |
40 | Perl,Python,PHP | MySQL | ![]() |
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$ 54.95 |
RESELLER 30 | - | - | cPanel | ![]() |
30 | Perl,Python,PHP | MySQL | ![]() |
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$ 44.95 |
RESELLER 20 | - | - | cPanel | ![]() |
20 | Perl,Python,PHP | MySQL | ![]() |
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$ 34.95 |
RESELLER 10 | - | - | cPanel | ![]() |
10 | Perl,Python,PHP | MySQL | ![]() |
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$ 19.95 |
Plan Name | Disk Space | Bandwidth | Admin panel | OS | Cores | RAM | Core Speed | CPU | Backups | Managed | Location | Price |
---|---|---|---|---|---|---|---|---|---|---|---|---|
VPS 5 | 125GB | 3000GB | WHM,cPanel | ![]() |
4 | 8GB | - | 4 Cores | ![]() |
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$ 159.95 |
VPS 4 | 100GB | 2500GB | WHM,cPanel | ![]() |
4 | 4GB | - | 4 Cores | ![]() |
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$ 99.95 |
VPS 3 | 75GB | 2000GB | WHM,cPanel | ![]() |
4 | 3GB | - | 4 Cores | ![]() |
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$ 79.95 |
VPS 2 | 50GB | 1500GB | WHM,cPanel | ![]() |
4 | 2GB | - | 4 Cores | ![]() |
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$ 59.95 |
VPS 1 | 25GB | 1000GB | WHM,cPanel | ![]() |
4 | 1GB | - | 4 Cores | ![]() |
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$ 39.95 |
Plan Name | Disk Space | Bandwidth | Admin panel | OS | Core | RAM | Core Speed | IPs | SSH | Backups | Managed | CPU | Guarantee | Location | Price |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
PRO SERVER | 1000GB | 10000GB | cPanel | ![]() |
8 | 16GB | 2.0GHz | 5 | ![]() |
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Intel Xeon E5-2620 | ![]() |
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$ 439.00 |
ELITE SERVER | 1000GB | 10000GB | cPanel | ![]() |
4 | 8GB | 3.2GHz | 5 | ![]() |
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Intel Xeon E3-1230 | ![]() |
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$ 319.00 |
STANDARD SERVER | 1000GB | 10000GB | cPanel | ![]() |
4 | 4GB | 3.1GHz | 5 | ![]() |
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Intel Xeon E3-1220 | ![]() |
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$ 269.00 |
ENTRY SERVER | 1000GB | 10000GB | cPanel | ![]() |
2 | 2GB | 1.60GHz | 5 | ![]() |
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Intel Atom 330 Dual Core | ![]() |
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$ 169.00 |
Let’s take a moment and appreciate the fact that,
beneath the pomp and grandeur that each hosting firm uses to market itself,
there will always be two factors that show the true
colors of any hosting service. These are performance and speed. These can be
measured under many variables such as loading time, ping count and even
flawlessness, although there remains the task of identifying a counter for
this.
Luckily,
the individual features that a hosting firm invests in directly reflects on their performance and speed counters. Let’s take a look at some of these functions
that enable GreenGeeks to have such a formidable record when it comes to
performance:
Multiple Data Centers
It’s
recommended to always host your website
as close to the end users as possible. GreenGeeks recognizes this and has
therefore invested in five data centers spread out across North America and Europe. These locations are
Phoenix, Chicago, Montreal, Amsterdam, and Toronto. With such a comprehensive coverage, you will have no
problem identifying the most optimal hosting location
for your service.
These
data centers are interconnected with
numerous fiber optic lines for multiple caching instances that make it easier for your visitors to access your
site even if they are from an entirely different geographical region as your
server. They are also equipped with top of the
line security and eco-friendly technologies.
Scalable Computing Resources
With
GreenGeeks you can say goodbye to those archaic
virtual private server upgrades that were so complicated that they would take
days to complete. The web host’s platform was built from the ground up with
seamless computing resource scalability as the primary objective. As a result,
your hosting account can access such seamless upgrades on the go thus
eliminating the need for costly upgrades to packages like the VPS.
It’s
important to mention that this service eliminates the need to change server
security and management responsibilities which often cost more if done
separately.
The company’s
scalability option extends to other benefits such as expert technical support,
security, backups, and server maintenance. As a result, as you upgrade your
resources to power your growing site, other support services will also be
increased to keep up with the ever growing needs. This is key in providing
consistent website performance.
99.9% uptime guarantee
GreenGeeks
promises to deliver high-quality web hosting that’s not only
feature-packed but also reliable throughout. The
company has invested heavily in state-of-the-art server technology and
modern data centers that are also renewable energy oriented. The result of all
this is consistent performance and ability to maintain over 99.9% uptime count.
GreenGeeks
will even provide credits to you in the event you experience severe downtime
resulting in less than 99.9% uptime.
SSD Hard Drives
When
a visitor requests for your site, the hosting service should process the
request instantly allowing flawless site loading. This can only be achieved if your website files are stored on fast storage, in this case, SSD hard drives. These will provide cutting-edge read/ write speeds that are also free from errors. GreenGeeks
servers rely on RAID 1 storage array configuration which offers redundancy as
well as supporting hot swapping. This
entire set up results in reduced loading time and industry leading ping count.
LiteSpeed and MariaDB
Your
website relies on various databases to store sensitive data. These databases
need to load up every time a request is made,
and then they have to process it and
output the required response on the go. As such, having the fastest web and DB
servers will result in increased speeds across your entire site and apps.
GreenGeeks offers LiteSpeed and MariaDB which are not only ultra-optimized but
also provide ultra-fast read/write speeds. Your service will, therefore, be
able to serve pages up to 50 times faster.
PowerCacher
Over
time, your site will require numerous upgrades in the form of apps and plugins.
Obviously, this will call for increased demand for computing resources and will
need to run multiple instances depending on your website’s traffic.
GreenGeeks
offers PowerCacher which is a customized in-house
caching technology. The tool serves your favorite apps on the go with increased
efficiency as well as reliability thus providing the fastest app loading times.
Apart
from knowing that your websites is up and running at all times, the security
factor is important when it comes to choosing a web host nowadays. As a result,
GreenGeeks has invested in 5 data centers and promise their customers that all
data is safe.
As
part of their ingenious infrastructure that’s powered with 300% renewable
energy, the data centers have raised floors, around the clock security, climate
control, UPSs, fire suppression systems, and water detection systems. All these
are meant to ensure that your website data is kept absolutely safe all the time.
For
your hosting security needs, GreenGeeks does their best by adopting proven
approaches such as:
-
Hardware and Power Redundancy
-
Hosting account isolation
-
Proactive Server Monitoring
-
Container-based Technology
-
Real-time Security Scanning
-
Enhanced Spam Protection
-
Automatic App updates
-
Nightly Data Backup
To
begin with, the container based approach is a secure feature from GreenGeeks
that reduce interference with other accounts. This technology ensures that your
resources are contained so that other website owners don’t negatively affect
your increased demand for resources or even security breach.
Next
is that your site will always be up to date thanks to automatic updates to CMS
cores such as WordPress, Joomla and Drupal so that your site can never be
vulnerable to attacks. In addition, you have a build-in spam protection that
reduces the number of spam attempts on your website.
GreenGeeks
also offers Linux secure vFS which has been developed at the kernel level with the
company’s isolation technology. This offers every user their own Secured
virtualized File System so that accounts are only accessed by real owners.
Real-time
security scanning is another security perk you get to fight malware. The tool
utilizes Kernel level file tracking to identify changed files and scan them for
malware signatures. The secure Vfs framework ensures that all these changes are
isolated to prevent the malware from spreading. You also get the spam assassin
tool to keep your emails productive.
Finally,
this web host also uses third party and proprietary software to identify
harmful attacks across their networks to identify problems before they happen.
Thanks to pro-active server monitoring, all critical services undergo real-time
monitoring to identify potential problems. The company says that this helps
maintain an impressive 99.9% uptime.
Free SSL Certificate
GreenGeeks
is among the team of web hosting companies that offer free SSL certificates.
Let’s Encrypt is one of the more popular non-profit SSL providers and has
partnered with GreenGeeks. Alternatively, you can order the WildCart SSL which is
slightly different from the simple SSL as you can use it on various subdomains.
Nightly Backups
Sometimes,
bad things befall website owners and you could accidentally lose your data in a
flash. Maybe you did it or some bad guys tried to hack their way in your site’s
database. Regardless, you can rest assured that your data is in safe hands with
GreenGeeks.
This
company performs free nightly backups and offers one free restoration every
month; however, you’ll be required to pay for any other requested during that
month.
Users
with cPanel can get manual backups with ease. Once the control panel creates
backup, you can easily download it without worrying about bandwidth. There are
many hosts that offer backups as a feature but it’s still definitely worth
highlighting.
GreenGeeks
offers cPanel as their primary control panel software. cPanel has been around
for a while and has managed to gather quite a considerable
following. This can be attributed to its minimalistic design as
well as the ability to easily navigate in between the various menus and tabs.
GreenGeeks continues to update their server-side infrastructure to provide
flawless integration with cPanel to provide
even better performance. Let’s take a look at
some of the features that you can access through the cPanel:
Free 1-click app installer
After
logging into your cPanel, you can proceed
to add more functionality to your site by equipping it with custom apps and
add-ons. These can be installed easily using the 1-click app installer which
helps to eliminate the need to configure various
scripts manually.
Free cPanel Account Migration
If
you already have an existing cPanel account,
you can freely transfer it to your GreenGeeks cPanel account. This option
allows you to move your current website free of charge whereby the in-house team at GreenGeeks handles the more delicate details involved in the account
migration.
POP3/ POP3 Secure, IMAP Secure -mail support
Use
your cPanel email tab to configure POP3 as well as IMAP secure email access. This
option can further be used to set up autoresponders
and mailing campaigns. It’s important to go through the terms and conditions to
avoid getting in trouble with GreenGeeks’ strict
anti-spam policy.
FTP access
You
can use the cPanel FTP option to configure the data transfer policy and
permissions. This will allow various
users whom you have granted permission to transfer files to and from your
cPanel account.
Cronjobs
As
your site expands, you’ll have to come up
with a schedule to automate some of the repetitive tasks such as maintenance
and optimization scans. Cron jobs allows you to easily set time-based tasks
schedules that will run automatically thus making site management even faster.
GreenGeeks
has not been in the hosting space as long as numerous other big names and as
such, competes with them on all aspects including customer support services. The
company boasts a dedicated customer team that is accessible via phone, live
chat or ticket throughout the day.
Their
phone support is available from Mondays to Fridays from 9 am EST to midnight.
For Saturdays and Sundays, you can reach them from 9 am to 8 pm EST. Their
response time is pretty quick and when the issue is complex, they will consult
with their experts for extensive research, then get back to you with a detailed
solution.
GreenGeeks
is known for having a friendly team of representatives that is almost always patient
enough to assist beginners and skilled webmasters alike. Unlike some other
hosts, they do not outsource their support services which helps to ensure that
clients’ issues are resolved fast and appropriately. The company has brought
together an in-house support with most of them spread across North America.
The
hosting provider is also active on Facebook and Twitter where they are quick to
further engage customers.
Knowledgebase
GreenGeeks
also offers an extensive knowledgebase that’s easy to access on their main
website. One can find a huge amount of articles and video tutorials that can
give you solutions to various website issues. This section also contains FAQs with
tons of information and comprehensive ‘how to’ guides. They also run a blog
that adds to their information store and features promotional offers. Users can
also check out their Education Center for more detailed articles and learning
resources.
GreenGeeks
gives you the opportunity to cancel your contract with them within 30 days of
purchasing their services. New accounts are provided with a 30-day money back
guarantee to figure out if they are satisfied with the service or not.
However,
in case you decide to cancel your account, it’s important to note that the
domain fee will be charged as this is a cost for the hosting provider too. You’ll
also be required to pay for any set-up fees or transfer costs involved.
Besides, not all hosting plans are covered by this guarantee policy so be sure
to read the web host’s terms for this provision.
For
people who need to start an online store, GreenGeeks offers many hosting plans
that are loaded with ecommerce features. To begin with, users get a free SSL
certificate which assures customers that their confidential information is
safe. The best thing is you get an SSL certificate from Wildcard which is great
for unlimited subdomains.
Also,
you have one-click installation to install PHP 5, Joomla, Perl, WordPress,
Python and others with just a simple click.
Free CDN
GreenGeeks
offers free Cloudflare content delivery network (CDN). This provides an instant boost to your site’s load time thereby allowing
your customers to interact with your website
on the go and without any lags in performance.
PHP 7 Enabled
PHP 7
brings tonnes of new features and
capabilities to website building. Thankfully, GreenGeeks recognizes the need to
have an up to date programming environment and therefore supports the latest
version of PHP 7. Users can take full advantage of this function to build more
responsive and interactive sites.
Free drag-and-drop site builder
Equipped
with hundreds of customizable templates, GreenGeeks’ drag and drop site builder
provides the ultimate solution to website
building. The builder does not require any technical knowledge to use and can be used without any prior programming knowledge.
Create Google friendly as well as mobile & e-commerce
ready websites using this builder.
Environmentally friendly hosting
In order to cut their carbon footprint,
GreenGeeks has invested in environmentally sustainable hosting. This is achieved
by relying on renewable energy and data centers that use economical and green cooling infrastructure.
GreenGeeks
has a lot of remarkable features for web hosting users. However, being a fairly
new entrant in the web hosting sphere, there are still a few areas that need
improvement. Let us take a look at strengths and weaknesses of this hosting
provider
Green Web Hosting
The
web hosting industry consumes quite an enormous amount of energy and often pose
danger to the environment due to this. What clearly
sets GreenGeeks apart from most of its competition is their commitment toward
green web hosting.
The
company has put immense efforts in generating minimal carbon footprint,
something other top web hosting companies have failed to do. Wind-powered
servers offer renewable energy supply to maintain uptime and reduce downtime.
As if
that’s not enough, GreenGeeks also purchases 300% wind credits to offset carbon
output caused by their servers. The company has equipped the latest servers
with energy-efficient hardware. It is for
this and many other initiatives that this host has received numerous awards for
being environment-friendly.
Solid Uptime
GreenGeeks
guarantee users on their platform that they will enjoy 99.99% uptime all year
round. Of course, we know that this may
not be the case, but a majority of its
customers have consistently expressed satisfaction in the uptime the host
offers.
The web
host uses robust server hardware and software to ensure efficiency. It does this by concentrating on keeping a low number of websites on their servers so that
clients can access high speed and solid performance at all times. This strategy
combined with their reactive service monitoring helps to significantly improve
uptime.
Multiple Data Centers
This
web host has 5 data centers based in Chicago and Phoenix for US users, Toronto,
and Montreal in Canada, and Amsterdam in the
Netherlands. Having many data centers is
a benefit to website users as they can get faster
loading speeds. The company says that all the data centers have
dual-city grid power feeds with a battery backup and on-site generator.
Additionally, the facility gas automatic temperature controls and has
fire-suppression systems.
Excellent Security
The hosting
provider has put powerful security measures aimed at protecting all data hosted
on their servers. To begin with, every
server undergoes 24/7 monitoring which involves firewall systems to thwart
attempts by DDoS attacks or brute force.
With
VPS hosting, users can blacklist suspicious IP addresses they feel could be
harmful. GreenGeeks also ensures that all email accounts are secure by offering
a free Spam Assassin Tool. All your data is secure with GreenGeeks as they use password
protected directories combined with SSL site encryption. Better yet, all
software undergoes automatic regular updates to ensure that your server is up
to date.
Fast Customer Support
Customer
support is a crucial factor to consider when choosing a web host. After all, if
your site develops issues, you depend on the support for help. As a result, customer support should be fast to offer
solutions to customers’ issues when they arise. GreenGeeks has reputable customer support that is known for
being active and offering fast responses.
However, this may not be the same for every client
which means the company needs to improve on it. The best platforms to use is
the live support and telephone as these seem to have a better response time. They are available every time you need them.
Just
like with most other top web hosts, GreenGeeks as a hosting provider needs to
improve on some aspects. A few of their inconveniences you might encounter
while with them include:
Unclear Refund Policy
Though
GreenGeeks promises to refund customer’s money in
case they are dissatisfied, a few
customers have expressed disappointments in how they handle the refunds. While
the company claims to offer a free domain name, most customers say that it is
never the case when you need your refund. GreenGeeks will deducts an extremely
high fee for domain registration which amounts to $24.95. Also, some plans do
not offer the money back guarantee.
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Who owns GreenGeeks?
Trey
Gardner is the founder and CEO of GreenGeeks. The web hosting company has a
management team with a combined 40 years of experience in the web hosting
space. GreenGeeks has been a BBB (Better Business Bureau) since 2009 which
shows that they are committed towards solving
the needs of their customers.
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Where
are GreenGeeks servers located?
GreenGeeks
has five different data centers located
in the US, Canada, and the Netherlands. Their servers are in Chicago,
Phoenix, Toronto, and Amsterdam.
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What
are GreenGeeks nameservers?
If
you have a domain name that needs to be
registered with GreenGeeks, you can change the domain name’s DNS to the
following GreenGeeks nameservers: ns1.greengeeks.com and ns2.greengeeks.com.
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How
is their customer support like?
Good
customer support is one of the strong suites you get with GreenGeeks host. The
company offers multiple platforms for reaching them including live support,
phone, and email ticketing. The team has
a reputation for offering quick response time and ability to assist customers
on most common hosting issues. Also, in case you need answers to common issues, this web host has a content-rich
knowledgebase that offers numerous articles, FAQs and video tutorials to help
you troubleshoot different web hosting problems. While this hosting provider
lacks a forum, it has an education center that features
insightful articles, tutorials, and
videos.
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Do
you get a free domain name?
GreenGeeks
does not charge any fee during domain name registration or even the transfer of
a domain name from a different registrar. With this hosting provider, you enjoy
free domain for as long as you continue to use their services. Most web hosts offer
a free domain for one year only.
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Is
there a money-back guarantee?
Yes,
this host offers a 30-day money back
guarantee in case you need to terminate the contract. However, you don’t get a
100% refund as the host deducts the charges of the domain name as well as any
transfer and set-up fees.
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Do
they charge for site migration?
Thanks
to this service, you can migrate your existing site to GreenGeeks servers for
free and with less or no downtime. This
is a useful service for small business owners who do not want to get in the
weeds in technical details but to focus on business.
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What
is GreenGeeks uptime guarantee?
Like
most web hosting companies, GreenGeeks promises a strong uptime of 99.9%. The
company guarantees for the uptime but says they are not responsible for
downtime caused by clients. Some web hosts pay for any reported downtime on
their side or give a notice about maintenance or scheduled downtime. While many
customers report a consistent high uptime from GreenGeeks, the company does not
add any information about how it handles issues with downtime.
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Can I
get a free website builder?
Aspiring
website owners will be glad to know that GreenGeeks offers a free website
builder that is easy to use. The site builder offers hundreds of customizable
templates for numerous categories. Also, there are numerous responsive themes
and SEO tools to ensure that your website is
easily indexed on Google search.
Other
features you get with the tool is drag and drop feature that requires no coding
skills as well as 24/7 dedicated support.
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What
is the cheapest plan at GreenGeeks?
GreenGeeks
offers the cheapest plan at $3.95/mo. You also get a 30-day money back guarantee in case
you need to cancel the plan.
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Can I
use GreenGeeks for WordPress?
Apart
from offering WordPress installation via one-click installation, this web host
offers custom WordPress hosting solutions. Still,
you get more than 150 ready to install applications like WordPress with a
1-click installer, real-time security scanning, automatic updates, DDoS
protection, brute force and lots more.
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Does
GreenGeeks offer Reseller Hosting?
Yes.
With a reseller hosting account from GG host, you’ll be allowed to rent server
resources to other website owners. Reseller hosting allows you to start a small
scale web hosting business of your own.
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Is
GreenGeeks Host Secure?
GreenGeeks
does enough to keep your website security intact. One way they do it is by
using the container-based approach which ensures that your website resources are contained so that no other website owner
can interfere with them with increased demand or security breach. The host also
allocates each customer on their platform with a unique Secure Visualization
System (vFS) to ensure that no other user
except you can access your database. The web host says that nearly all security
problems are identified way before they
reach the clients.
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Is
GreenGeeks e-commerce capable?
GreenGeeks
hosting packages come with numerous e-commerce
features which is a bonus if you need to run an online shop. The platform
offers a free SSL certificate to ensure security for customer’s information.
Also, if you need a cart for your site, you can use the one-click installer to
help save on time. Most importantly, GreenGeeks’ servers are PCI compliant
which means better security for your site data. This company accepts payments
via all major cards like Visa, Master Card, and
American Express. You can also use PayPal.