Hosting Plans
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Starting at / per month
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Founded in Vancouver
in 1999, Dotster was the brainchild of George De Carlo - a webmaster by
profession and an enthusiast for modern technology. The company is popular for
its versatility and flexibility in provision of services. Besides domain
registration, which is its main provision, it offers multiple hosting
infrastructures, web design services, email and competitive business solutions
including SEO marketing, local site promotion, and business hosting.
Moreover, it is one of
the few firms that provide a one-month instant website for free. Essentially,
this is a hosting solution for anyone looking for a temporary site to get the
word out about a business, event, or idea. With fully automated social media
tools and embeddable web elements including maps and images, it is a service
truly worth consideration.
Since its inception,
Dotster’s mission has been to empower businesses and individuals by delivering
high-quality web services and solutions. With their all-round tools, they’ve
facilitated a successful subscription of over three million clients to their
rapidly-growing online space. In fact, the firm is among the top-rated domain
name registrars in the world.
A while ago, Dotster
was purchased by Endurance International Group (EIG); a company established to
network hosting providers and build collectively their brand names. Other
companies owned by EIG include HostGator, Small Orange, Arvixe, and Site5.
Another outstanding
feature of Dotster is its enthused advocacy for Green Hosting Movement.
Fundamentally, this is an initiative to facilitate renewable energy consumption
and elimination of excess carbon emissions from the environment. Every year, it
dedicates a large chunk of its resources to buying trees and planting them to
rapidly purify the air.
Dotster is quite
diverse when it comes to hosting packages, offering everything from simple
Linux web hosting, content management system hosting, to VPS hosting. For
people who’d like to run their web projects on Windows platform, this too is
available on a fully-managed system.
Another important
package by Dotster is in the line of business solutions. The company commits
its resources to growing a variety of business setups by providing tools and an
infrastructure to market brands. It offers hosting services, search engine
optimizations, email marketing, and local site promotion. We shall cover each
service in detail later on in our 2018 Dotster review.
As earlier mentioned,
Dotster is a fully-certified domain registrar offering Top Level Domains (TLDs)
such as .com, .co, .info, .biz, .me, etc. On their website, you can look up for
new domain names, renew existing ones, and transfer/sell your domain name.
Additionally, they have a comprehensively detailed section on the domain
subject with frequently asked questions and helpful links to further reading.
Before we cover
individual hosting packages, let’s see what makes Dotster’s web infrastructure
remarkable. First of all, its datacenter resides in Massachusetts under direct
supervision of Certified Network Engineers (CNEs). The server center has
features fully optimized to enhance reliability, security, flexibility, and
redundancy. Inside it are seismically-braced server cabinets, temperature &
humidity monitors, fire detection alarm systems, video surveillance cameras,
power backup generators, and network redundant setups.
This is Dotster’s
simplest web hosting package boasting short term commitment on pricing plans
and free setup of the web space. Users of this package share server hardware
resources as well as the data relay infrastructure to the outside world or the
internet. In turn, this minimizes the cost of operation and consequently the
charges on every billing plan.
On normal operation of
a website, bandwidth and disk space will remain unmetered. However, the two are
still subjected to conditional terms of service which permit only fair usage.
In other words, you can store an unlimited number of web files and exchange
them over the internet as long as you’re within the fair usage limit.
Did you also know you
can monitor the performance of your web project against its competitors? Well,
Dotster offers for free Web Analytics Tool that’s capable of assessing rank on
popular search engines, visitors’ IP addresses, and general traffic info. Also,
you can customize the domain name server to quicken resolving of your web URL
into an IP address.
Furthermore, you can
utilize MySQL database for data entry as it is fully supported under this
package. Computer languages inherently supported here include PHP 5 & 7,
Python, and Perl. Luckily, every plan comes with a free domain name which is
ideal for anyone without a budget to purchase a new one.
Pricing
-
Basic Hosting
Ideal for startups and
small businesses, this plan offers unlimited disk space and bandwidth. It
supports hosting of only a single website with a maximum of 10 MySQL databases,
100 email accounts, and 5 FTP logins. You can use unlimited subdomains while under
this plan.
Basic hosting costs
$3.75 per month on an annual basis.
-
Deluxe Hosting
This plan offers the
best value for your money charging $6.75 per month on annual basis and $7.99 on
a monthly term. It offers an unlimited disk space, scalable bandwidth, and
capacity to store any number of websites in your account’s space. It supports
up to 250 email accounts, 25 FTP logins, unlimited subdomains, and 25 MySQL
databases.
-
Ultra Hosting
This plan suits accounts
with sites needing high-speed bandwidth and more storage space. It comes with
an unlimited disk space, scalable high-speed bandwidth, unlimited FTP logins,
capacity to house unlimited number of MySQL databases, and unlimited number of
sites. Although you can host as many email accounts as you want, each mailbox can
only hold 10,000 messages since the storage capacity is 500MBs.
Ultra hosting plan
costs $13.75 per month on an annual subscription term.
This package serves as
an alternative to Linux hosting by providing a Windows-based web hosting
platform. It comes with monthly, quarterly, and annual plans which are slightly
costly compared to those of Linux hosting. In terms of features, this package
comes with servers supporting multi-platform programming languages as well as
Windows-only site building tools.
Like Linux hosting
package, a free domain name is issued to every new account using Windows
hosting package. Additionally, web disk space and bandwidth are totally
unmetered as long as the sites remain compliant to the fair usage policy. Note
that server resources such as the processor and the bandwidth are shared amongst
a group of users. As such, during high-traffic seasons fluctuations in site
speeds may be noticeable.
The environment
permits you to forward the hosted domains to an already existing site in what
is known as standard forwarding. Moreover, you can view or monitor the
activities of your site by utilizing the freely available web analytics tool.
The Windows servers run on PHP5 and ActivePerl scripting languages which are
optimized for speed and stability.
Pricing
-
Basic Hosting
This plan works best
for small blogs, private sites, and startup businesses. The company provides
unlimited disk space as well as bandwidth on a shared platform. You can only
host a single website as the number of permitted domains for each account
subscribed to this plan is one. You can integrate up to 100 email accounts to
your site, use 5 FTP logins, and a run a maximum of 10 MySQL databases.
Basic Hosting costs
$4.75 per month irrespective of the subscription term that you prefer.
-
Deluxe Hosting
Charging $7.75 per
month, this plan is the most preferable for anyone running an established
online business. Almost all the allocations are unmetered except for the email
accounts and MySQL databases which are 250 and 25 respectively. Disk space,
bandwidth, subdomains, FTP logins, and number of sites to include in your
account are unmetered. Moreover, you can customize the domain name servers
which resolve your URLs for faster access to your site by visitors.
-
Ultra Hosting
This is the top-end plan
offering unlimited everything except number of databases hostable. The maximum
MySQL databases that you can use on an account under this plan are 50. Disk
space, bandwidth, subdomains, email accounts, ftp logins, and number of sites
to host are completely unlimited. It is ideal for high-traffic sites that have
outgrown Deluxe hosting plan allocations. Subscription is available on an
annual, biannual, and triannual term.
Ultra hosting plan
costs $14.75 per month with coupons and discounts available occasionally.
A virtual private
server mimics the functionality of a dedicated server but without the big price
tag. Dotster offers this kind of hosting by splitting one physical server into
several dedicated units. Then on each unit, a single customer account is hosted
thereby utilizing the virtual resources dedicated to it. The plans for VPS
hosting are completely customizable meaning every account pays for the
resources that it actually uses over a given period.
The virtual private
servers operate on Linux or Windows operating systems. Bandwidth is completely
uncapped meaning your web projects can exchange data with outside world without
any limit. The main benefit of using this type of hosting is that you’ll scale
the environment to suit your specific needs. It works best for business setups
which exhaust resources provided for in the business solution package.
Dotster provides a
bridge of marketing your business brand to potential customers via their online
infrastructure. The aim is to build any size business into a fierce competitor
by reaching out to target audience more fluidly. The solutions are subdivided
into four main categories:
-
Business Hosting Package
Designed for small and
medium-sized business setups, the package offers a dedicated virtual server at
a friendly price. It also comes with domain registration option for common
extensions including .com, .org, .biz, .net, etc. The registrar will assist
with domain name suggestions if you have not already decided which to use on
your site.
Another important
feature is the premium access to cPanel that lets you configure the virtual
private server to your flavor. Importantly, you gain full root access to the
machine as well as stability, speed, and 24-hour customer support services.
Dotster’s business
hosting package costs $29.70 per month.
-
SEO Marketing
SEO Marketing package
aims at optimizing your site’s content to be easily indexed by popular search
engines on the internet. This way, the site ranks high on the search engine
results, grows popular over time, and ultimately sell its ideas to a wide range
of customers out there. Included in the package are:
-
Marketing
consultation services
-
Detailed
analysis and report of your site’s performance at several intervals
-
Keyword
research and optimization
-
Submission of
site’s URL to major search engines
-
Content optimization
for your website to increase indexing by search engines
For $99 per month, the
company does the writing of the site’s content, distributing link URLs of the
content, and the reporting monthly performance to you. Dotster has a dedicated
team of professional SEO copywriters who are well-versed with creation of
original content as well as social media marketing. Their goal is to increase
your traffic, revenue, and ultimately drive your business to great success
heights.
-
Local Site Promotion
This business solution
aims to promote your website to the geographical areas where the target
audience reside. With this, small and medium businesses can increase their
visibility to potential customers in their select areas as well as cut the cost
of land-based marketing. So, how does this package work?
-
Targets specified
geographical areas
The promotion will
market the site to specific regions, neighborhoods, and cities where potential
customers are in plenty.
-
Pay for results
as opposed to impressions
Dotster will charge
you only for customers who view and follow the advertisement to your website.
Whatever budget you have, the company distributes it over a given period to
ensure the ad remains displayed on the promotion platforms.
-
Employs search
engines to work for you
Essentially, the local
website promotion optimizes your ads to be visible to interested groups of
people by recruiting major search engines to advertise it.
-
Low customer
acquisition cost
This marketing
solution charges a less fee than would be required by other advertising
channels.
-
Option to
create discounts and other online offers in real time
If you have any
upcoming offers, the local site promotion team will include it in your existing
ads.
-
Campaign
tracking
The marketing team at
Dotster sends you activity reports including traffic generated by your site
over a given period.
Basically, this
service involves creation of business email accounts which enhance
communication between you and your clients. You can publicize offers, coupons,
and products or services that your business provides through their web-based
email marketing infrastructure. The team will ensure your emails are trusted by
potential clients and arriving at the right time to avoid being marked as spam.
Besides web hosting,
Dotster optimizes its infrastructure to support content management systems
which are increasingly being utilized in blogging. One of the popularly used
CMS is WordPress which the company supports out of the box. You can install the
open-source application from the inbuilt Mojo app store that’s accessible from
the cPanel. Some of the features which your WordPress account will get include:
-
Spam
protection
-
Online store
for WP themes and plugin
-
Password
protected posts
-
Intelligent
text formatting for multi-device compatibility
-
Visitor
comment control to avoid spamming
-
Server-level
WP version updates
-
Ability to
import templates from other sources
WordPress hosting at
Dotster costs $3.75 per month an annual subscription.
-
Web Design
Besides hosting,
Dotster provides web design services as well as marketing opportunities for the
sites they’ve created for you. For a full service design and marketing, they
charge $249.95 per month. So, what’s in this package for you?
Design
-
5-page site
The designers will
create a maximum of five pages in your website with ready content that’s
optimized for majority of the search engines.
-
Drag and drop
site builder
Your account will have
this tool to allow you make changes to the web project before it goes live.
-
Full site
functionality
Here, the designers
will include high-definition photo galleries, your contact forms, and platforms
to post blog articles.
-
Free branding
In addition to your
existing logos and colors, the company will improve sections of branding that
better market your business or idea.
Marketing
Besides designing the
site, Dotster implements professional traffic-generating tactics to attract
visitors to your site. Here are some of the methods they use:
-
Search engine
optimization
On your behalf,
they’ll research on the keywords, add optimized meta descriptions, and insert
attractive title tags to improve site rank on popular search engines.
-
Monthly
content authoring
The marketing team
writes quality content and creates social bookmarks which are essential in
popularizing a site.
-
Free
consultations
In case you have
queries or concerns, the team of marketing experts are available to talk to.
Plan Name | Disk Space | Bandwidth | Currency | Admin panel | OS | Websites | Scripting | Email-Transport | Database | SSH | Databackups | Free Domain | 1-Click Installer | Websites Builder | Location | Price |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Ultra Hosting - Windows | - | 15GB | USD | Admin panel | ![]() |
1 | Perl,PHP | POP3, SMTP | MySQL | ![]() |
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$ 14.75 |
Deluxe Hosting - Windows | - | - | USD | Admin panel | ![]() |
1 | Perl,PHP | POP3, SMTP | - | ![]() |
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$ 7.75 |
Basic Hosting - Windows | - | - | USD | Admin panel | ![]() |
1 | Perl,PHP | POP3, SMTP | MySQL | ![]() |
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$ 4.75 |
Ultra Hosting | - | - | USD | Admin panel | ![]() |
1 | Perl,Python,PHP | POP3, SMTP | MySQL | ![]() |
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$ 13.75 |
Deluxe Hosting | - | - | USD | Admin panel | ![]() |
1 | Perl,Python,PHP | POP3, SMTP | MySQL | ![]() |
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$ 6.75 |
Basic Hosting | - | - | USD | Admin panel | ![]() |
1 | Perl,Python,PHP | POP3, SMTP | MySQL | ![]() |
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$ 3.75 |
Plan Name | Disk Space | Bandwidth | Admin panel | OS | Cores | RAM | Core Speed | CPU | Backups | Managed | Location | Price |
---|---|---|---|---|---|---|---|---|---|---|---|---|
Premium | 60GB | 2000GB | WHM,cPanel | ![]() |
2 | 2GB | - | 2 Cores | ![]() |
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$ 67.95 |
Pro | 40GB | 1500GB | WHM,cPanel | ![]() |
1 | 1GB | - | 1 Core | ![]() |
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$ 41.60 |
Standard | 20GB | 1000GB | WHM,cPanel | ![]() |
1 | 0.5GB | - | 1 Core | ![]() |
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$ 29.70 |
Even with its
lowly-priced packages, Dotster is excitingly very robust when it comes to the
features it puts out there. In this section, we shall categorize them into six
classes namely performance & speed, security, account control &
management, customer support system, money-back guarantee policy, and extras.
Dotster offers various
types of hosting and as such performance and speed varies from one environment
to the next. In our experience though, a web project hosted on the Linux shared
environment performed better. This was mostly because of the server side
scripting languages supported by the platform. Windows hosting is okay too but
the slightly high prices on the plans don’t offer any extra value in
performance or speed. Besides, it has several compatibility issues with websites
built to work with PHP version 7. Anyways, here are several features related to
this class:
-
Support for PHP
5 and 7
Dotster servers use
PHP server scripting language by default in the flavors of version 5 and 7. The
two are highly compatible with most web projects and can be customized to offer
better security and stability to most site elements.
-
MySQL
databases
All Dotster’s hosting
plans accommodate at least 10 MySQL databases. MySQL is lightweight, quick to
take in or share data in it, and can accommodate a wide range of data types.
Again, it works on both Windows and Linux platforms which Dotster uses for its
servers.
-
Custom DNS
management
Domain Name Servers
are the backbone of every network activity. They affect how quickly URLs are
converted into machine understandable addresses. Dotster’s account provide a
custom DNS management portal where you can decide which name server engines
resolve the URLs of your websites. You can set multiple DNS engines to act as
backup in case one goes offline.
-
Mojo
Marketplace
The downside of this
app store is that it has lots of ads which may be annoying or misleading to new
users. Nevertheless, it works quite effectively in installing WordPress alongside
other useful applications. It would be better if Dotster included Softaculous
which is much easier to use.
-
VDeck FTP and
File Manager
If you wish to
manually manage your site or upload elements, these two tools are freely provided
by the hosting provider. They offer a quick way to make changes to a website
before taking it live.
-
Web Analytics
Tool
This tool is handy in
monitoring how a website performs over a certain period. All accounts at
Dotster servers can access it for free which is beneficial in assessing value
addition stats of your site.
Any web project
residing on an infrastructure with weak security is vulnerable to compromises
and attacks. Dotster applies various measures to guard against such
possibilities. These include:
-
Datacenter
guards
Besides being run by
certified network engineers, the datacenter boasts various measures to improve
reliability and security. These include dual independent power grids (HVAC
power systems), temperature & humidity monitors, fire detection sensor
units, braced racks and cabinets that are foolproof to seismic attacks, video
surveillance systems, and monitored access to the datacenter.
-
Backups
All projects hosted on
Dotster network are automatically mirrored to an offsite location that serves
as a restoration center in case of loss and damages. You can actually request
for migration of your backup image to a location of choice and the company will
provide a link to it within 48 hours.
-
Network
optimization
Since its
establishment, Dotster has always monitored its network infrastructure via a
multi-layered firewall at the server level. The measure employs inbuilt content
delivery networks and traffic filtering software to guard against DDOS and
other server-directed attacks.
-
Spam Filtering
Their emailing package
comes with advanced spam filtering tools which are integrated with webmail
check-ins. You can control the messages that reach your inbox via custom
keywords as well as broadcast notifications to your audience via email.
-
SSL addition
Dotster’s hosting
environment supports a wide range of Secure Socket Layer certificates from
companies such as Domain Validated SSL, Enhanced Ecommerce, and Wildcard SSL.
All these certificates come at an additional fee. You can try Comodo SSL which
Dotster recommends on its site for better Google rankings and its high encryption
algorithms.
For Linux and Windows
web hosting accounts, the default control panel is vDeck. As for the VPS users,
they can use vDeck or cPanel to manage the account. VDeck is quite basic but
still offers straightforward configurations and information on the account. You
can use it to manage databases, emails, FTP transactions all in a single
dashboard. It also includes a searchable interface that you can use to locate
settings under the menus in the main interface.
CPanel, on the other
hand, is not free for VPS users but still it’s very handy when it comes to
account management. You can use the dashboard to manage billing plan, scale VPS
resources accordingly, access FAQs, manage background jobs on your VPS unit,
schedule tasks, and view domain name subscription status. It offers
significantly more control functions than vDeck.
Importantly, the two
panels allow users to access Mojo Marketplace that hosts applications such as
WordPress and File Managers. Also, you can reach the inbuilt site builder for
editing web projects before actual deployment.
When it comes to
support, Dotster is very resourceful on that front. It offers extensive
documentation on various subjects and features they advertise on their website.
Additionally, their answer to customer queries and concerns are hands-on as
opposed to being automated. Communication with the customer care staff via the
chat support system takes on average 3 minutes. Except for technical questions,
solutions to everyday questions are quickly provided and further reading links
forwarded for better comprehension of the subject. The main communication
channels are:
-
Ticketing
system
This involves creation
of a ticket by the customer via a set of guidelines to help in problem
resolution. The system then scans the site’s database for related problems and
then decides the direction to take to offer a solution. We posed a presale
question and it took just six minutes to get a complete documentation on the
subject.
-
Chat support
system
This works instantly
in the same way as live chat. The elimination of automated responses ensures
issues raised are addressed after a thorough review. Nevertheless, sometimes
the support staff take too long to answer back which might frustrate potential
customers.
-
Phone Support
Dotster website has
their contact number which allows users within the US to reach them easily via
phone calls.
-
FAQS
The frequently asked
questions database is very resourceful even though some of its resources is too
old. Since 2011, the hosting provider has done little overhaul to the database
to conform to current issues. All the same, their Facebook and Twitter pages
are extremely active and great for real-time interactions.
Refunds are available
at Dotster in two ways: following cancellation of the hosting contract or when
the monthly average uptime isn’t 99.9%. Cancellation of the hosting contract
should be within 30 days after registering an account with them to be valid.
They charge $35 which they term as an early cancellation fee. Their terms of
service state that payment of the contract must have been made via a credit
card for an account to be considered eligible for refunds.
As for the uptime
guarantee, if it goes below 99.9% on a monthly assessment, you’ll qualify for
receipt of service credits.
-
Free domain
names
Every new account receives
a free domain name valid for a year and ability to include unlimited
subdomains.
-
$100 AdWords
These advertising
credits can be used in Bing, Google, and Yahoo.
-
Free 1GB cloud
storage for media
Your account will have
1GB cloud space to store videos, music, or images that you intend to use on
your web project. You can synchronize the data automatically to the cloud
storage through standard forwarding.
Is Dotster worth
considering an ideal hosting provider for you? Well, it has its own share of
strengths and weaknesses but generally, it is an inexpensive hosting option. It
works for all levels of business setups but mostly focuses its resources on
startups and medium-scale enterprises.
Consider some of the
pros and cons below to help you in making a more informed decision:
-
Highly
affordable plans
With the cheapest plan
going at $3.75 per month, it’s truly a hosting provider you can use if an
entrant in web hosting field.
-
Multiple
hosting types
Dotster features
shared web and virtual private server hosting as its main packages.
Additionally, it offers a wide array of business solutions enabling enterprises
to increase their visibility online.
-
Trusted domain
registrar
Ever since its launch,
Dotster has been a great platform to register, renew, sell, and replace domain
names. It offers almost all top-level domains (TLDs) ranging from .com, .biz,
.info, to .net. Its huge database allows new users to look up for domain names
already in use as well as get new suggestions.
-
Committed to
the green movement
This company has been
on the forefront fighting global warming and carbon pollution. As such, it
participates in green movements by planting trees for every customer registered
with them.
-
Keen on data
security
Besides applying
attack-thwarting measures on their network, Dotster employs a number of
physical guards against unauthorized access to the datacenter. Fire,
temperature changes, and seismic occurrences are kept under check with powerful
sensors. Moreover, power backup systems exist to ensure uptime remains 99.9%.
-
Resourceful
software marketplace
Dotster offers Mojo,
which despite many ads, features lots of useful applications, add-ons, and
modules. You can install popular CMS in one click and get started on the World
Wide Web.
-
Free site
stats tool
All plans come with
Web Analytics which is a reporting tool for assessing website performance and
popularity.
-
Professional
web designers
Besides hosting,
Dotster offers affordable web design services as well as marketing of the
designed sites. They create content and optimize the site for major search
engines which in turn grow your enterprise.
-
Unmetered
server resources
Web projects using
shared servers have unlimited storage and bandwidth. The resources are great
jump starters for growing a brand online.
-
Dead links
Several pages on
Dotster no longer work yet the management hasn’t provided a fix for that. Also,
navigating it is problematic since some elements are incompatible with modern
browsers.
-
Generic
answers to specific issues
Although the chat
support system connects users to human assistance, some responses are very generic.
Also, the FAQs contain archaic info that’s irrelevant in modern web setups.
-
Limited optimized
environments for CMS
Dotster only offers a
package for WordPress leaving out popular ecommerce CMS like Drupal and Joomla.
Again, the server resource allocations are optimal for only small blogs.
Below are the
frequently asked questions about the hosting provider - Dotster:
-
Which hosting types are available at Dotster?
Shared and Virtual
Private Server hosting are the main hosting types at Dotster. In shared web
hosting, Dotster has Windows, Linux, WordPress, and Business hosting packages.
-
Which plan is ideal for a small blog at Dotster?
Basic hosting and
WordPress hosting are the two plans that are optimized for small blogs. They
have the necessary server resources as well as features to grow simple blogs
into authoritative info platforms.
-
Can I renew a domain I registered elsewhere at
Dotster?
Yes. Dotster offers
domain renewal and domain registration services. You can renew an existing
domain name with them.
-
Can I search a domain name I want to use for my
website?
Yes. Dotster offers a
large database of domain names currently in use and unused. It is a certified
domain name registrar thus will assist in finding the ideal domain name for
your website.
-
Which hosting providers are the best alternatives to
Dotster?
HostGator, Arvixe,
Site5, and BlueHost are great alternatives to Dotster. They have all features
offered by this company plus other extra ones which are essential in running
modern websites.
-
Which control panels are supported by Dotster
accounts?
VDeck and cPanel are
the two control panels available to accounts registered at Dotster. cPanel is
for VPS users while vDeck for shared web hosting accounts.
-
Which operating environments does this hosting company
use?
Windows and Linux are
the two main operating environments which the servers at Dotster are based.
-
I need an SSL certificate, does Dotster provide it?
Not exactly but the
company recommends Comodo, Domain Validated, and Wildcard SSL as the companies
to acquire the certificate from. The protocols will secure your customer data
and tunnel payments via a safe gateway.
-
How long is the money back guarantee on Dotster?