When it comes to searching for a web host company for a business, a few
key things that should come into play include performance, reliability,
scalability, and good customer support. Without any of these, you’re bound to
suffer some frustrations at some point whether in form of persistent website
downtimes, slow responses to your queries, or a lack of necessary resource
during rapid business growth.
If you’re looking for a web host that scores above average on all these
areas, then you might want to look at Crucial Hosting, an Arizona-based company
that has been in operation since 2006.
Crucial prides itself as among the few hosting providers that design and
build their servers and hardware in-house. The company has also invested
heavily in its customer support whereby each of their staff is always available
to help in case of any customer query or complaint.
Regarding their offerings, Crucial Hosting has three major categories
for its hosting plans namely Split-Shared, Split-Dedicated (which is the
equivalent of VPS hosting), and Custom Dedicated Hosting. Also, if you’re want
to host a Magento-run webstore, you can use this company’s Magento hosting
packages which we’ll describe later in this article.
For now, let’s dive straight into Crucial Hosting review where we take a
closer look at its hosting plans, features, strengths and weaknesses and
finally frequently asked questions about this company.
Crucial Hosting offers three packages for its Split-Shared Hosting Plans
namely Personal, Professional, and Business.
Personal Plan which is the lowest in the pecking order comes with up to
10GB SSD drives which is enough to accommodate a majority of new websites and
small existing ones. Crucial Hosting also allocates a RAM of only 256MB which
is just enough for few operations and processes at a time. However, users enjoy
unlimited bandwidth, cloud storage, commendable uptime, and scalability in the
event you outgrow your current plan. The last feature introduces us to the next
If the Personal Plan is now insufficient for you and you need a more
powerful plan for your growing business, then the Professional Plan might be
worth checking out. With this package, you get double the memory provided by Crucial
Hosting for its lowest plan (512MB), 30GB SSD disks (this can be expanded to
75GB upon request), and unmetered bandwidth among other features. This package
goes for $25/mo.
Ultimately, you can purchase Crucial Hosting’s most stocked Shared Plan
known as Business. And just like its name suggests, this package is ideal for
already established businesses with high demand for web hosting resources but
trying to keep their fees a bit low. With it, you get 1024MB RAM which can be
scaled to 2048MB, 75GB disk space (scalable to 100GB), and all other resources offered
in the lower plans. Business Plan costs $50/mo.
All Split-Shared come with a cPanel, 24/7 customer support, automatic
daily backups, super-fast SSD drives, and a 30-day money back guarantee. As if
that’s not enough, you get the latest version of PHP, HTTP/2, free Let’s
Encrypt SSL, and Percona MySQL server. Crucial Hosting only supports Cloud
Linux OS which users that prefer Windows OS will need to look elsewhere for
their hosting needs.
Are you experiencing huge surges of traffic to your website and
resources offered by your hosting provider are quickly getting depleted fast?
How about transferring to one of the Crucial Hosting’s Split-Dedicated Plans.
This web host offers these powerful servers to users looking for
resource-intensive hosting plans capable of handling highly demanding
proprietary applications and thousands or even millions of unique visitors
within a short span. The best part about these plans is that they’re scalable
meaning you can request that Crucial Hosting adds to your account more selected
resources when need arises.
You can choose from the four plans offered here including Personal,
Professional, Corporate, and Enterprise.
Personal Plan which despite being the lowest in this category comes
packed with significant resources that are enough to run most medium-sized
websites and applications. With it, you get 4 CPU Cores, 3.6GB RAM, 48GB SSD
and another 96GB HDD drives, 2TB bandwidth, and clock speeds of up to 3.5 GHz. In
addition, the fully managed dedicated server comes with unlimited cPanels which
means you can host as many websites as possible and possibly make some money
reselling hosting services. This plan is available for $150/mo.
The second plan in line is known as Professional and costs $250/mo. With
it, you get 8 CPUs, 6.1GB RAM, 83GB SSD and 160GB HDD drives, and a max of 4TB
bandwidth. And like all other packages in this plan category, Professonal is
fully managed and comes with unlimited cPanels and clocks at 3.5 GHz.
Corporate Plan offers you 8 CPUs, 11GB RAM, 150 GB SSD and 288GB HDD
space, 3.5 GHz clock speed, and up to 7 TB bandwidth. The fully managed plan
which costs $450/mo is ideal for large ecommerce stores and other high resource
intensive websites such as those hosting photography and related media.
Finally, the Enterprise Plan is the most expensive and resource-packed
package among all Split-Dedicated plans offered by Crucial Hosting. Costing
$650/mo, this plan can support businesses of almost any magnitude including
those that record millions of unique visitors every day. The vast amount of
resources provided by this company for its highest plan helps to justify its
steep pricing. Notable features that you’ll get here include 8 CPUs, 15.8GB
RAM, 220GB SSD and 416GB HDD drives, 10TB bandwidth, and 3.5 GHz clock speed.
Dedicated servers are the most powerful hosting services you can find
anywhere today: they entail having an entire server being provided to you so
that you have all the resources available to your business alone. Besides, you
have a near autonomous control over your environment and the technical aspects
of your hosting services.
Crucial Hosting offers these servers as its ultimate plan meaning they
are also the most expensive you’ll find here. The company gives you a choice of
four packages namely Standard Business, Rapid Response, Premium Business, and
With the Standard Business plan, you get 32GB RAM, 200GB RAID-1
Enterprise SSD disk, 1TB bandwidth, and clock speeds of up to 3.5GHz. The package
which costs $1200/mo is fully managed and comes with genuine Intel hardware.
The second plan is known as the Rapid Response: just as the name
suggests, you get extremely fast clock speeds with this package with its
overclocked 4.5GHz i7-5960x processor. Just like its smaller counterpart, it’s
powered by a humongous 32GB RAM and served with 200GB SSD drives. However, you
get a higher bandwidth of up to 5TB per month as well as genuine Intel
hardware. This plan goes for $1399/mo.
Premium Business goes a notch higher to include a duo processor that
clocks speeds of between 2.5-3.3 GHz. The powerful system is then powered by a
big 64GB RAM and allocated premium SSD storage of up to 200GB. With this fully
managed plan also, you get a maximum of 5TB bandwidth and genuine Intel
hardware. Premium Business will cost you $1550/mo.
Finally, Crucial Hosting’s most expensive hosting plan is known as
Enterprise and goes for $1750/mo. This package can be used by businesses of
whatever size or traffic if the resources provided here are to go by. For
starters, you get a powerful duo processor that can clock up to 3.6GHz and
which is backed by 64GB RAM. As if that’s not enough, you get 400GB RAID-1
Enterprise grade SSD disks and up to 10TB bandwidth every month.
Additional information about Crucial Hosting’s Dedicated Server Plans
uses Hot Swappable Disk Drives which means they can hot-swap your hardware at
any time you suffer performance issues such as persistent downtimes. All this
is done in a matter of minutes without your business going down or losing any
Hosting also supports redundant power and network to ensure you do not
experience any significant downtimes caused by these two crucial elements.
SSD disks are extremely fast compared to the traditional hard disks and this is
seen in the quicker performances on aspects such as load speeds.
If you need a
custom dedicated server, Crucial Hosting can build one for you from scratch to
enable you enjoy the necessary levels of resources you might need for your
You can also
pay for professional server management services in case you don’t want to
handle the technical aspect of running a server. Crucial Hosting will offer you
the necessary support which is nearly similar to what you get with its
Split-Dedicated Plans. In this case, you’ll not have root access but in return,
the company installs for you valuable tools like cPanel, KernelCare, and
Litespeed which makes it easy for you to operate your server from the backend.
What’s more, you get free priority access to the support team 24/7.
Crucial Hosting also offers hosting products for Magento although it
doesn’t have a specific plan for the same. As such, users looking for this
service will need to contact the support team at the company where they will be
directed to choose from the existing Split-Shared or Split-Dedicated plans.
Generally, the company recommends that you choose your Magento hosting
package based on the number of products you wish to host for your business. For
example, for small portfolios comprising 0-10,000 SKUs, a Split-Shared plan
with 2-10GB disk space and 20-200GB bandwidth is recommended. On other hand, if
you have a larger store with over 10,000 products, then a Split-Dedicated Plan
with at least 15-25GB disk space and 150-250GB bandwidth will be sufficient.
Crucial Hosting has been using Magento for as long as the company has
been in existence. Its vast experience using this application can be justified
through its partnerships with some of the biggest names in the ecommerce
industry, most notably Walmart and Cort Events whom it hosts.
|8 CPU Cores
|8 CPU Cores
|8 CPU Cores
|4 CPU Cores
website’s performance is paramount if you really
want to remain competitive. Your host will play a significant role in determining how well you attract and keep
visitors and this entails getting a fast hosting service that facilitates quick
load times. Of course, high performance goes hand in hand with
stability and reliability of your products and services.
Hosting promises to offer excellent performance and speed in terms of loading time and ping. Their systems have been built from the ground
up to ensure that all points of failure are identified and taken care of. The result of this is a redundant network
of servers and data centers that will host your site with the best uptimes
possible. Here are a few aspects that make Crucial Host’s performance and speed
stay on top of the game:
Enterprise-Grade SSD Storage
state drives (SSDs) have read and write speeds of up to 550 MBps. This coupled with NVM Express (NVMe) support
gives some of the best data transfer speeds on any server array. These speeds
will come in handy when visitors try to access your site; the requests will be handled immediately with commendable loading
speeds. Another benefit of using SSD storage is that the improved lifetime SSDs
usually last longer compared to
conventional hard drive. As a result, you should expect far fewer downtime cases resulting from storage
failure. SSDs also have low latency so each command is
processed in real-time.
Intel Server Processors
Host servers run on Intel Xeon edition processors. These are optimized for demanding data loads and
networking. That’s not all; the processors have hardware-enhanced security
features to counter any exploits and malware that might try to run malicious
code. These processors are more than capable of dealing with hybrid-cloud
computing. Therefore, any hosting done on
the servers will have more than enough computing power to cope with your workload. It’s important to
remember that such hardware currently sells at a premium and therefore getting
it at such affordable cost here is a grand
Software Backed by the Latest Hardware
To remain competitive, you need to use the newest hardware and software
installations. Crucial Host has automated
its software updates so that you always receive the latest patches and updates
on time. These will also fix any bugs that may have been identified. The same goes for third-party
software support like database managers and programming languages. The web host
strives to provide support and integration for such software whenever updates
Crucial Hosting servers also support hot swapping
SSDs. What this means is that replacing faulty drives is done quickly without
having to take the entire server offline.
Hosting guarantees that their network’s uptime will be 100% albeit excluding
scheduled maintenance breaks and emergency maintenance cases. The company will
offer a 5% compensation rate for every 30 minutes of downtime experienced.
Therefore, if you experience 10 hours of downtime you will receive 100% credit
or your next monthly fee.
Hosting puts a great focus on ensuring a high level of security on their
platform. Check out the following features that the company has invested in:
Hosting uses Magento anomaly scanner that works in the same fashion as an
antivirus scanner on your PC. Its work is to compare your site’s code to the
way the files should be; any malicious code is quickly identified and
displayed. The free scanner comes free of charge for all split-dedicated and
dedicated server plans.
Magento scanner also shows what changes have occurred to the store’s code base
and then analyzes them for any malicious code that may have been added. The
scans happen within 10 seconds which is faster than most typical virus scanning
software. Crucial Hosting states that much of the calculations are done in the
web host’s system and not in your account because the analysis can be too
intensive on your server.
issue with customers is the outdated installations getting exploited. While the
scanning software (Magento) is typically secure, customers make a mistake of
setting up less secure software alongside it. It’s worth noting that even with
a secure Magento installation, it’s possible for attackers to gain access into
your account via an outdated software.
if something unwanted happens, there’s the Enterprise Backup System that allows
website owners to roll back their site to a certain day or week. Crucial
hosting keeps log records for at least 30 days, unlike most other companies
that keep very limited logs. This is enough for you to backdate your system if
anything bad happens to your site.
As a rule
of thumb, it is recommended that you keep your websites backups at all times as
they become necessary for disaster recovery purposes. The harsh reality is that
most people hardly back up their systems even when the systems are critical to
their business and livelihood. The good thing is that Crucial Hosting ensures
that all managed hosting plans are backed up daily.
provider offers 30 separate backups for every server. In other words, for every
gigabyte of date found on your live site, the web host has 10 times the amount
on redundant backup drives. As a result, you can rest assured that all your files
and databases are monitored.
company says that it has never dealt with a disaster requiring the use of
backups but maintains that it is focused on building a robust backup system to
maintain the integrity of the platform.
can get backups for their website files in an exclusive paid solution known as
Enterprise Backup Solution. This exclusive tool that you’ll find in your control
panel area allows you to access all website backups, giving you access to
copies of files and MYSQL databases. The service costs less than 5 dollars per
month for the basic subscription.
part is that Crucial will not only help you in capturing the backups but will
also help in restoring your site in case you face any difficulties. You can
also access the professional backup restoration service which is offered free
with the Premium Backup Plan. The host also allocates a space where customers
can store compressed archives of their backup so that they do not lose them.
event of failure outside of your control, e.g., hardware failure or natural
disaster, Crucial Hosting offers to restore your server for free. If you need a
backup without this additional service, you can request for a one-time
professional restoration which costs $100.
certificates are considered today to be a symbol of online security. Most
online shoppers will want to know if your website can be trusted by looking at
the SSL certificates. Crucial Hosting offers SSL certificates to boost your
consumer confidence. Among the SSL certificates you’ll find here include
GeoTrust Certificates and Symantec Certificates.
looking for a reliable web host, you need one that can answer calls and reply
your messages quickly to help you in dealing with various site issues. Crucial
Hosting has brought together an excellent team of representatives that
comprises highly experienced employees – they are available around the clock
every day of the year.
call this team via phone or contact them via live chat and have most of your
issues resolved in a few minutes after submitting a ticket. However, email is
encouraged if you’re dealing with a big or technical issues.
most web hosts that comprise of tiers of technical support, all employees at Crucial
Hosting take part in providing technical support. Occasionally, the owner of this
web host is involved in assisting customers to make significant changes.
There's also a high chance that the person who built your server has assisted
you with a question.
This is a
remarkable approach to technical support as it doesn’t waste the customers’
time and ensures that problems are solved rapidly. It is no wonders that this host
provider has such a quick response time.
Host includes the much-renowned cPanel
whose GUI offers secure access to
administrative and management controls. Here are some of its features:
logging into your cPanel, you can edit
existing accounts as well as create new ones. While you cannot delete the
primary account, you can change the
password as well as the username. Having
multiple accounts means that everyone contributing to the site can log in on their own; with the added benefit of
controlling their permissions.
security tab on cPanel offers various security controls such as adding and
removing SSL certificates and two-factor
authentication. It’s important to mention that cPanel is Linux-based and as a
result permissions are based on
user-level access. This means you can specify who gets to control which aspect
of your website’s security and which accounts cannot make such changes.
caches static content of your websites
such as HTML files and images. This cached copy is
then provided whenever users visit your site. Caching is key in speeding up your site as it leaves your hosting resources
free to handle other aspects of your website
such as databases and PHP files. Of course,
you will need to configure your DNS options so
as to utilize CloudFlare’s services fully.
Hosting offers Google Apps integration with your domain. Through this process,
you can set up email routing and enable remote mail exchanger. The company also
offers a step by step guide on how to set up all of the above on their
knowledgebase. Users can then use the mail tab to create mail accounts, set up autoresponders and forwarders. To further
assist in email management, there are account and user-level filtering settings
With the domains management tool, identifying your website
will be simple as the tool includes a DNS Editor and an Advanced Zone
Editor. Domains management also comprises subdomains
setup, paired domains as well as add-on domains to ensure that all redirects
point to the right direction.
you’re not satisfied with Crucial Hosting services, you can terminate the
contract within 30 days of registration. However, this policy does not cover
services such as domain names, add-ons, reseller accounts, setup fees, overages
or any fees related to the accounts. Any accounts that have been terminated or
suspended for violating the web host’s terms of service also do not qualify for
a refund. It’s necessary to go through these terms to get all the details.
Hosting web host supports effectively most PHP based carts such as:
This is a
feature-rich ecommerce solution that delivers complete flexibility and control
over the content, look and functionality of their online store.
comprehensive and modern ecommerce software solution that fits into any
business size. It is popular for its easy-to-use interface and allows you to
begin selling online immediately.
shopping cart that works on websites, blogs and MySpace page. It integrates well
with Google Checkout and PayPal.
you can use on this platform are LemonStand, OpenCart, X-cart, PrestaShop,
VirtueMart and osCommerce.
utilizes R1Soft Backup Software to automate site backup. The company offers complimentary backups and recovery for up to 7
days each with a daily recovery point as well as SQL protection. Restorations are available although at a premium
$100 per backup.
Content management systems (CMS) support
Hosting servers support various content management systems that are used in
creating powerful websites and online applications. These will come in handy
when you want to add custom functionality to your existing sites. Some of the supported
content management systems include Drupal, Joomla, WordPress, and PyroCMS.
Hosting offers Magento security platform for intrusion protection. Magento has
garnered quite a name due to its diversity and filtering processes. The service
is also free and will therefore save you a couple of bucks.
Solid customer support
This is easily the biggest advantage you’ll experience with Crucial
Hosting over many other hosting providers today. The company has invested
heavily in its customer support even boasting that its founder occasionally
responds to customers. All its representatives have over five years’ experience
and are all based in the US. They will answer any of your questions in a timely
and informed manner 24/7.
Faster SSD Disks
Crucial Hosting uses SSD Drives for all its hosting plans including the
lowest shared packages. These disks have been proven to be faster in processing
information compared to the conventional HDD and this translates to better
hosting performances especially in load times.
Crucial Hosting offers a variety of hosting plans and allows users to
transfer to different packages depending on the changing needs of their
businesses. For example, you can easily request to be moved to a higher plan or
ask for additional resources in case your existing plan falls short in meeting
the growing demands of your website or application.
30-day money back guarantee
If you’re not impressed with the services offered by this company,
you’re free to demand a full refund of your money within a 30-day window of
purchasing your plan. No questions asked.
Compatible with most popular CMS
Crucial Hosting supports nearly all the major CMS including WordPress,
Joomla, Weebly, and Drupal among many others. The best part? You can install
all of them using the one-click install feature provided by this company.
It’s a no brainer that Crucial Hosting is comparatively more expensive
than a majority of web hosts today with its lowest plan costing $10/mo and its
highest going for over $1750/mo. While the features provided in the respective
plans help to justify this steep price tag, we believe that there are cheaper
alternatives offering similar services in the market.
Limited plans to choose from
This company doesn’t offer some of the most common hosting plans found
in other web hosts including WordPress, VPS, and Reseller hosting. This limits
the number of plans to choose from in case you need to transfer your website to
a more advanced plan or want to make money selling hosting services (for
Domain transfers not supported
Crucial Hosting no longer supports domain transfers which means you’ll
have to stick with your old registrar if you already have an existing domain
name with them.
are Crucial Hosting servers located?
Hosting is based in Arizona, and its central
servers are at the Phoenix NAP data
center facility. This provides a secure
environment for the entire network and server system.
Crucial Hosting offer automatic site backups?
Crucial Hosting has an enterprise backup system that maintains daily site
backups on a subscription. The restoration process is also relatively easy as it involves selecting the
restoration point and that’s it: your backup will automatically restore your
site’s previous configuration. In the event you didn’t subscribe for this
service, Crucial Hosting will still be able to provide you with complimentary backups but this service will
cost you a onetime professional restoration fee of $100.
do I need the Magento Malware Scanner?
Magento Malware Scanner plays similar roles as an anti-virus only this time it
protects your hosting storage and site access. Crucial Hosting offers the
malware scanner absolutely free as a
complement to their customers. However, it’s only available with the dedicated
server and split-dedicated plans currently.
my site be faster on Crucial Hosting?
Crucial Hosting provides various performance optimization tools. PHP Zend
OpCache being one of them, this option allows users to enable Zend Opcache for
PHP binaries. As a result, PHP processing
will be much faster and this results in faster web performance as well as third-party application performance.
it possible to upgrade or downgrade from one plan to another?
Crucial Hosting offers account migration services to customers that are
interested in either upgrading or downgrading their accounts.
I get root access?
managed hosting plans do not come with root access. In case you must have root
access, you can always order a custom unmanaged server.
operating systems are supported?
Currently, Crucial Hosting split dedicated servers run
CentOS 6.7 (Linux based). The customer is free to choose other distributions
when it comes to custom dedicated servers.
will I be billed?
company offers monthly and annual billing plans and you’re free to choose
either while subscribing to a plan.
many dedicated IP addresses can I get?
Hosting split-shared plans offer one dedicated IP address. Due to cPanel limitations, it’s impossible to add extra
dedicated IP addresses.
Crucial Hosting offer a money back guarantee?
host offers a 30-day money back
guarantee. However, it’s recommended that
you go through the fine print before settling on applying for a refund. This is because the policy covers the initial
contract alone and not any other additional services costs such as domain
forms of payment are accepted here?
Hosting accepts Visa, MasterCard, American Express, Discover and PayPal.
I enable MySQL remote access?
Crucial Hosting supports custom filters for both split-dedicated and dedicated server firewalls. Also, the company
has invested in an in-house tool which is accessible through cPanel. This tool
can be used to permit MySQL remote access as well as other advanced features.
I resell my server?
can create as many cPanel instances as you like and resell them to your clients.
However, Crucial Hosting will not provide end-user support to any third party
I use custom software?
Yes, you can install custom software on your host
server. However, it’s important to note that some legacy programs may no longer
be supported by the ever-changing server-side hardware and software
Crucial Hosting offer an uptime guarantee?
Crucial Hosting has a 99.5% uptime guarantee. If a customer experiences
downtime for more than 0.5%, they are
liable for compensation and are even encouraged to request for it.
this web host offer unlimited storage plans?
Crucial Hosting relies on SSD storage which is rather
pricey compared to HDD storage solutions. It would, therefore, be unreasonable
to offer an unlimited storage solution only to increase the charges that the
customer as to bear with.
Crucial Hosting have a content delivery network (CDN)?
Crucial Hosting offers CloudFlare integration through cPanel thus providing
users with access to CloudFlare’s CDN. The CDN is well known for its
optimization and caching services which ensure that your site loads up fast
without any lags whenever visitors request for your website.
Crucial offer cPanel?
Crucial Hosting bundles cPanel with every hosting account created. cPanel is
quite standard, and therefore a lot of documentation and guides exist on how to use
its various functions. If you are
interested in reseller services, you can
create as many cPanels as you like.
Crucial Hosting automatically renew domain names?
Crucial Hosting can register domain names,
the responsibility of renewing them falls solely in the hands of the user who
has to keep track of all their registered domain names and take appropriate
actions whenever needed.
Crucial Hosting accept domain transfers?
No, as of
May 2008, Crucial Hosting no longer accepts domain transfers. Therefore, your
domains will have to remain with your original registrar.
can I view my Crucial Hosting nameservers?
nameservers are included in the welcome
email. It’s recommended that you change them on your domain registrar upon
do I terminate existing cPanel accounts?
logging in to your primary cPanel account,
you can then toggle the account management option in the main screen. This can then be used to terminate existing
accounts. To do so, toggle the delete option which then presents a submission
button. Once the request is submitted, the
account selected is deleted automatically.
Crucial Hosting offer an integrated payment gateway?
Crucial Hosting recommends using Authorize.Net as your shop’s payment
gateway. Autorize.Net is popular for its
ability to provide a secure channel between your e-commerce system and the card processing system. If you also decide to add a ‘card not present’ payment
option, then you should use the Server Integration Method (SIM) API.
can I terminate my contract?
Hosting terms and conditions state that the customer
can terminate the agreement prior to the
expiration of the first term or any renewal term without any liability.