Hosting Plans
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Starting at / per month
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Arvixe is a US based web hosting provider with a wide
array of services spanning from shared to dedicated hosting. It was started
back in 2003 and has over the last decade provided a multifaceted platform to
take online private corporations, commercial enterprises, and budding blog
spots. Its mission is to offer affordable package plans while running
applications and websites on a secure infrastructure irrespective of the
traffic patterns.
Arvixe is among web hosting providers that offer both
Linux and Windows environments for their personal, business, VPS, dedicated,
and reseller packages. The two have separate cost plans with amounts varying
from one hosting package to the other. In the last five years, the company has
fallen from a top web hosting champion to a provider with serious uptime and
customer service problems. Although it still has impressive features and
hosting plans, its clientele services have deteriorated so badly causing loss
of ranks to firms that are younger than it.
In 2014, the firm was purchased by Endurance
International Group which was previously known as BizLand. The group
specializes in expansion of internet based businesses by providing a platform
to expose them to the public virtually. Arvixe has its data centers in Hong
Kong and Dallas in Texas.
Anyways, in our 2018 Arvixe Review we shall explore
the hosting packages, cost plans, features, cons and pros, and finalize by
answering some of their frequently asked questions. Let’s begin:
Arvixe classifies its hosting packages into seven
categories namely:
-
Personal Class
-
Business Class
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Reseller Packages
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VPS Hosting
-
Dedicated Hosting
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Cloud Hosting
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Application Hosting
Still, it supports hosting of content management
systems including Drupal, WordPress, and Magento. All the websites and
applications stored on their servers can either use Linux or Windows
environments to operate. If using Linux servers, you’ll pay a fee that’s
slightly less that a customer who’s on Windows platform. The policy applies to
all packages aforementioned above.
Personal Class hosting package is designed for
startups and sites with traffic of less than 10,000 views a month. Mostly,
these will be personal blogs, private test sites, and generally setups that are
less demanding on system resources. The servers that store the websites are
shared amongst users meaning latency will vary from time to time. You can use
the package to also host content management systems including Joomla and WordPress.
Personal
Class Plans Pricing
The plans are divided into two subs namely Personal
Class and Personal Class Pro. Both offer unmetered disk space, domain aliases,
FTP accounts, and monthly data transfers. Unmetered in this context doesn’t
mean infinite capacity but rather use of such resources in a manner that’s
consistent with what’s termed normal in running of site. As such, it’s crucial
to go through their terms of service before usage to avoid abuse and
consequently penalties.
Arvixe servers for this package are located in US with
subscribers receiving Google and Yahoo AdWords vouchers worth $100. Other perks
enjoyed in the two plans include one click website builder, mail blockers, mail
autoresponders, free file manager, HTML editor, page redirects manager, and
site stats tools. If you wish to add an SSL certificate to your account, it
costs an extra $25 annually to implement it. Priority support is also available
at $20 per month.
Personal Class basic plan allows for hosting of a maximum
of 6 websites with each getting a free domain name. It costs $7 per month on
Linux environment and $8 on Windows. Pro plan, on the other hand, has no
restriction on the number of sites you can host on the shared server. It costs
$10 per month when on Linux platform and $11 on Windows. However, for Windows
hosting subscribers, they can only get a maximum of 5 domains using the Pro
plan.
Business Class package works as an ideal intermediary
for account owners coming from personal class hosting package. Here, the
company focuses mostly on reliability and orients other features of the package
to properly suit a business environment. Although the resources are shared,
Arvixe limits the number of users per server which enhances performance in the
long run. Like Personal Class package, the servers available here run on Linux
and Windows platforms. Most importantly, subscribers have priority support
service since it has the highest number of users compared to other packages.
Under this package, account owners can purchase two
plans namely business class basic and pro. The variation between the two is on
the number of sites one can host on the allocated server and the price.
Additionally, business class pro subscribers have access to a server with fewer
users compared to the one allocated to the basic business class.
Plans Pricing
On Linux platform, it will cost you $25 per month to
use basic business class and will only receive 6 domains for your sites. Use of
bandwidth, disk space, and databases will be unmetered with priority support at
an extra $20 per month. If you prefer Windows platform, it will cost you $30
per month with ability to host a maximum of 10 websites. The rest of resources
such as disk space, bandwidth, and server locations are similar to when hosting
on a Linux system. Importantly, you’ll be able to run all the compatible
Windows web mastering software on the platform including ASP net, MSSQL, and
Silverlight.
The primary variation between basic business class
plan and business class pro is the number of account owners per server.
Essentially, pro users will be fewer in number on any single server and this
will ultimately minimize competition on the resources. To enjoy this privilege,
you’ll part with $43 per month when on Windows platform and $38 per month on
Linux. On either platform, your site visitors will have unlimited data transfer
and will have privacy protection that’s powered by free Secure Socket Layer
certificate.
Looking to start your own web hosting company but
you’re short on infrastructural resources? Arvixe has been offering reseller
hosting package since its establishment in 2003. It aims to assist web
designers and entrepreneurs grow their companies without worrying over physical
server management and technicalities of running a land-based data center. To
get started, you need to first create a reseller account with this provider which
allows you to create subaccounts for your customers. This is possible via their
WHM control panel which requires provision of the username, password, and
preferred domain name. Interestingly, even your customers will have a separate
control panel to configure their accounts once handed to them.
Like other packages, the server environments are Linux
and Windows with the latter charging slightly higher than the former. Anyways,
the price plans are classified into two categories namely reseller class and
reseller class pro. With reseller class, you get 50GB disk space and total of
500GB monthly data transfer (bandwidth). In addition, all your customers will
receive browser protection via the free SSL as well as private name servers.
Other products and services available to the reseller include free Softaculous
script installer, $100 Google and Yahoo AdWords, one click site builder, ability
to specify file mime types, HTML editor, network monitoring software, and DDOS
attack response tools. Windows users will pay $28 per month while Linux users
$23 per month.
Reseller Class Pro, on the other hand, offers all the
above mentioned features in addition to 2000GB bandwidth and 200GB disk space.
When using Linux platform, it costs $53 per month and $63 per month when on
windows.
Arvixe dedicated hosting is for people needing a
serious web hosting platform performing reliably, securely, and committed to
its inherent purpose. The company puts you in total control by allowing you to
choose the web hosting environment and utilizing all the resources of the
server hosting your website(s). The setup allows you to fully unlock the
potential of their network and squeeze out all the benefits of using a
dedicated server unmanaged.
Unique benefits of using this type of hosting include:
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100% server management
Arvixe takes care of server administration and
maintenance on behalf of customers using dedicated hosting. All a user does is
choose a server, add an operating system, and the control panel to the package.
Configurations, reboots, patches, and other technical functions are handled by
the ever-available IT team.
-
Choice of software
Arvixe allows you to pick between Linux and Windows
servers for convenience of the applications you intend to run in your hosting
environment. Additionally, there are a variety of control panels to use
including WebsitePanel and cPanel.
-
Automatic security updates
Since the servers are 100% managed, security updates
are deployed by Arvixe team. Additionally, they monitor performance of the
servers to detect issues that could affect stability thereby averting downtimes
before occurrence.
-
Dedicated Support
A technician is assigned to you on purchasing this
package to assist in server setup, installation of updates, among other
technical complexities.
Plans Pricing
The table below shows plans for customers using single
processor servers with their resources and prices:
CPU Type |
RAM Capacity |
Disk Space |
Price |
Xeon E3-1220 @ 3.1GHz and up to 3.5GHz on Turbo |
4GB |
128GB SSD or 1TB RAID-1 HDD |
$131.70 per month |
Xeon E3-1230 @ 3.3GHz and up to 3.7GHz on Turbo |
8GB |
256GB SSD or 1TB RAID-1 HDD |
$178.50 per month |
Xeon E3-1270 @ 3.5GHz and up to 3.9GHz on Turbo |
16GB |
256GB SSD or 1TB RAID-1 HDD |
$230.50 per month |
The table below shows dedicated hosting plans for
servers using multiple processors:
CPU Type |
RAM |
Disk Space |
Price |
Two Xeon E5-2620 @ 2.0GHz each and 2.5GHz with
Turbo. |
32GB |
512GB SSD or 1TB HDD |
$360.50 per month |
Arvixe cloud hosting gives a similar environment to
that of a dedicated server but costs less. Instead of allocating customers the
whole server, the company divides it into several independent units and offers
hosting services in them. This makes this type of hosting more scalable, flexible,
and affordable to end users. Again, Arvixe uses Hypervisor technology to
simulate a dedicated environment for cloud users.
This type of hosting is recommended for small
businesses and webmasters looking to expand their scope while on budget that
cannot afford a dedicated server. It will thus suit high traffic sites, online
file storage portals, databases, and email servers. Arvixe charges $111 per
month to purchase this package.
Arvixe virtual private server hosting works as an intermediary
package between shared and dedicated server hosting. The company offers it in
both Linux and Windows operating environments with plans divided into
subcategories. The disk space, memory, CPU cores, and IP addresses are
dedicated to optimize performance of the system. Also, you get root
administrative access to manage your system or create other accounts under the
virtual private server. It is also worth mentioning that you can schedule tasks
on the both operating environments with Linux providing CronJobs while Windows
Task Scheduler.
The great thing about this type of hosting is that you
can use the system to resell services and features that the package gives.
Also, you’re able to run a virtual DVD drive which you can use to boot guest
operating systems running independently from the host. Other incentives you get
for free include RV Site Builder Pro and Softaculous script installer pro. The
servers have their locations set in the US with $100 Google AdWords vouchers
limited to US and Canadian users.
If you wish to expand your disk space or memory, this
too is possible but at an extra cost. For every 15GB disk space you request to
be added to the VPS you pay $10 per month. Memory costs $20 for every gigabyte
while remote backups require $25 per month.
Arvixe offers VPS hosting in two classes which are
basic and pro plans. The only variation is the amount of resources allocated to
your system. Basic plan offers 50GB of dedicated disk space while Pro 100GB.
Memory apportioned for basic is 1.5GB while Pro stands at 3GB. As for the
processor, the cores allotted for basic users are 4 while for Pro 8 cores. Both
classes receive 2 dedicated IP addresses with control functions provided via
WHM and cPanel control panels.
If using a Linux environment, you’ll be charged $43
per month to use basic VPS class and $73 to use Pro class. As for the Windows
platform, the charges are $63 and $103 per month for basic and pro plans
respectively. The control panel on use here is WebsitePanel while the server
version is Windows 2012.
In addition to hosting custom built websites, Arvixe
also works with content management systems among other contemporary application
frameworks. On its servers, it hosts websites built out of WordPress, Drupal,
and Concrete5, Magento, nopCommerce, and ExpressionEngine. Moreover, it
supports hosting of video sharing software such as PHPMotion and ClipBucket as
well as forum builders including vBulletin, MyBB, and phpBB.
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WordPress Hosting
Being a leading content management system on the World
Wide Web, WordPress hosting is a plus for any provider out there. Arvixe tunes
its operating environment to work compatibly with WordPress themes and plugins.
In addition, it optimizes the security of the framework by applying critical
updates as soon as they’re released. One of the main reason why Arvixe
WordPress hosting stands out is because they offer plans that are scalable
depending on type of hosting. You can store the website on the shared,
dedicated, cloud, or virtual private server.
In 2014, the company was honored with an editor’s pick
award for being the best hosting provider for WordPress at the time. Today, it
still has a good reputation since it has retained decent features including
unlimited space and bandwidth for the sites, 24-hour technical support by
WordPress experts, and 100% money-back guarantee for 45 days.
WordPress hosting at Arvixe will require a monthly
subscription fee of $7.
-
Drupal Hosting
Like WordPress, Drupal is a quite popular content
management system which with good hosting is likely to build your brand to
immeasurable heights. Arvixe provides its hosting via a shared, dedicated, and
VPS setup. The company also provides technical support through its professional
Drupal experts who are accessible 24/7. Their role is to patch vulnerabilities
in the system affecting Drupal websites as well as helping out in fixing
technical problems whenever they arise. In case you’re coming from another
hosting provider, Arvixe will assist in migration of your Drupal site at no cost.
Besides subscription plan money which is at $7 per month, there are no other
hidden fees for this type of hosting.
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Magento Hosting
Using Magento as the foundation of your ecommerce
site? Well, Arvixe offers a decent environment with specialized tools and
features to get it running smoothly. You also receive statistical analysis
extensions to track the performance of your website once it goes live.
Interestingly, updates are applied at the server level which means you won’t
have to manually integrate new features once they’re released. Since a free SSL
certificate is issued on creating an account, security is guaranteed with
minimal additional steps. Arvixe also offers
technical help when installing various payment processors for your site.
Through its Magento experts, you can have the site tested for bugs and other
vulnerabilities that you might be worried about. In our opinion, the company is
dedicated to helping businesses grow especially when they’re on popular
frameworks like this one.
When it comes to resource allocation, the company is
quite generous on the package. They offer unmetered disk space and bandwidth as
well as ability to register over 1000 email accounts. In case you are operating
a new site, you can quickly register your domain or conduct a quick search
before settling on one. Other benefits for using Arvixe Magento hosting package
include free access to RV Site Builder, cPanel powered control panel, and an
online store to shop for popular plugins and add-ons.
Like the other CMS applications, you can choose the
hosting environment as well the type of network infrastructure you want for
your website. Shared web hosting, which costs $7 per month, is the default
setup but you can migrate to a dedicated, cloud, or virtual private server
whenever it’s convenient. As of 2018, Arvixe had a total of five accreditations
from top review masters which we feel they deserve considering their effort in
making Magento hosting a walk in the park.
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Video Sharing Software Hosting
Plan Name | Disk Space | Bandwidth | Currency | Admin panel | OS | Websites | Scripting | Email-Transport | Database | SSH | Databackups | Free Domain | 1-Click Installer | Websites Builder | Location | Price |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
PersonalClassPro - Windows | - | - | USD | Plesk | ![]() |
5 | ASP.NET | IMAP, POP3 | MySQL | ![]() |
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$ 11.00 |
PersonalClass - Windows | - | - | USD | Plesk | ![]() |
1 | ASP.NET | IMAP, POP3 | MySQL | ![]() |
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$ 8.00 |
PersonalClassPro - Linux | - | - | AF | cPanel | ![]() |
Unlimited | Perl,Python,Ruby on Rails,PHP | IMAP, POP3 | MySQL | ![]() |
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؋ 10.00 |
PersonalClass - Linux | - | - | USD | cPanel | ![]() |
6 | Perl,Python,Ruby on Rails,PHP | IMAP, POP3 | MySQL | ![]() |
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$ 7.00 |
Plan Name | Disk Space | Bandwidth | Admin panel | OS | Accounts | Scripting | Database | Guarantee | Location | Price |
---|---|---|---|---|---|---|---|---|---|---|
ResellerClassPro - Windows | 200GB | 2000GB | Plesk | ![]() |
Unlimited | ASP.NET | MySQL | ![]() |
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$ 63.00 |
ResellerClass - Windows | 50GB | 500GB | Plesk | ![]() |
Unlimited | ASP.NET | MySQL | ![]() |
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$ 28.00 |
ResellerClassPro - Linux | 200GB | 2000GB | cPanel | ![]() |
Unlimited | Perl,Python,Ruby on Rails,PHP | MySQL | ![]() |
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$ 53.00 |
ResellerClass - Linux | 50GB | 500GB | cPanel | ![]() |
Unlimited | Perl,Python,Ruby on Rails,PHP | MySQL | ![]() |
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$ 23.00 |
Plan Name | Disk Space | Bandwidth | Admin panel | Cores | RAM | Core Speed | CPU | OS | Backups | SSH | Managed | Location | Price |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Premium | 300GB | - | WHM,cPanel | 16 | 8GB | - | 16 Cores | ![]() |
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$ 151.00 |
Pro | 200GB | - | WHM,cPanel | 12 | 6GB | - | 12 Cores | ![]() |
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$ 131.00 |
Basic | 150GB | - | WHM,cPanel | 8 | 4GB | - | 8 Cores | ![]() |
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$ 110.00 |
Plan Name | Disk Space | Bandwidth | Admin panel | OS | Cores | RAM | Core Speed | CPU | Backups | Managed | Location | Price |
---|---|---|---|---|---|---|---|---|---|---|---|---|
VpsClassPro - Windows | 100GB | - | Admin panel | ![]() |
8 | 4GB | - | 8 Cores | ![]() |
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$ 103.00 |
VpsClass - Windows | 50GB | - | Admin panel | ![]() |
4 | 2GB | - | 4 Cores | ![]() |
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$ 63.00 |
VpsClassPro - Linux | 100GB | - | cPanel | ![]() |
8 | 3GB | - | 8 Cores | ![]() |
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$ 73.00 |
VpsClass - Linux | 50GB | - | cPanel | ![]() |
4 | 2GB | - | 4 Cores | ![]() |
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$ 43.00 |
Plan Name | Disk Space | Bandwidth | Admin panel | OS | Core | RAM | Core Speed | IPs | SSH | Backups | Managed | CPU | Guarantee | Location | Price |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
DedicatedClass8 | 1000GB | - | cPanel | ![]() |
12 | 32GB | - | 1 | ![]() |
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2x Intel Xeon E5-2620 | ![]() |
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$ 360.50 |
DedicatedClass7 | 512GB | - | cPanel | ![]() |
12 | 32GB | 2.0GHz | 1 | ![]() |
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2x Intel Xeon E5-2620 | ![]() |
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$ 360.50 |
DedicatedClass6 | 1000GB | - | cPanel | ![]() |
4 | 16GB | 3.5GHz | 1 | ![]() |
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Intel Xeon E3-1270 V2 | ![]() |
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$ 230.50 |
DedicatedClass5 | 256GB | - | cPanel | ![]() |
4 | 16GB | 3.5GHz | 1 | ![]() |
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Intel Xeon E3-1270 V2 | ![]() |
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$ 230.50 |
DedicatedClass4 | 1000GB | - | cPanel | ![]() |
4 | 8GB | 3.3GHz | 1 | ![]() |
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Intel Xeon E3-1230 V2 | ![]() |
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$ 178.50 |
DedicatedClass3 | 256GB | - | cPanel | ![]() |
4 | 8GB | 3.3GHz | 1 | ![]() |
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Intel Xeon E3-1230 V2 | ![]() |
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$ 178.50 |
DedicatedClass2 | 1000GB | - | cPanel | ![]() |
4 | 4GB | 3.1GHz | 1 | ![]() |
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Intel Xeon E3-1220 V2 | ![]() |
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$ 131.70 |
DedicatedClass1 | 128GB | - | cPanel | ![]() |
4 | 4GB | 3.1GHz | 1 | ![]() |
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Intel Xeon E3-1220 V2 | ![]() |
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$ 131.70 |
On this section, we shall analyze the features that
Arvixe puts out there to ameliorate hosting performance, security, support
system, and control functions, and money back guarantees.
Well, generally in 2018 Arvixe does not make to the
list of top ten fastest hosting provider in the US today. Nonetheless, it has
some nice features that make its performance and speeds bearable. Here are
some:
-
Money back guarantee on uptime
This company promises a 99.9% uptime failure to which
you get a free subscription in the following one month.
-
Geographical optimizations
Arvixe has a data center in Dallas and Hong Kong using
mirroring technology. The idea is to offer multiple redundancies which in turn
enhances stability and access reliability irrespective of the geographical
location of browsers.
-
Site statistics analyzer
On your control panel you can access your site’s stats
including its performance over a given period. With this, you can easily tell
when a downtime occurred.
-
Dedicated resources
As aforementioned, Arvixe offers dedicated and cloud
hosting which allow for reservation of the whole or a dedicated unit of the
server. With the packages, you can scale the resources to suit your specific
needs while squeezing the most out of the allocations. Companies the size of
Arvixe only support shared hosting which can be limiting for sites that are
intensive on resources.
-
SSD storage
For dedicated, cloud, and VPS hosting, Arvixe provides
Solid State Drives for storage of content. The space is however low compared to
when you’re using their alternative storage via Hard Disk Drives.
When it comes to speed, well, working with Arvixe is a
struggle. Their average latency stands at an average of 5620ms which is super
slow compared to the decent standard which is at 890ms. We are not sure why
their servers are so slow despite using Solid State Drives for their storage.
Additionally, at some point in 2014, there was a traffic plummet of about 0.5
seconds which greatly affected the conversions of the ecommerce sites. Just
goes to show how unreliable Arvixe can sometimes be especially when you’re
using it to host business websites.
Regardless of the web hosting package that you choose,
Arvixe guarantees protection against unauthorized access to your account, data
loss, and denial of service attacks. Below are the measures it has in place to
improve web security for its customers:
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Automated backup
Your site data is automatically mirrored in an offsite
backup storage at least once every day. You can recover it anytime you need to
or migrate it to other storages for more reliability.
-
SSL
Arvixe only issues a single SSL certificate for free.
If you are hosting multiple sites on their servers, you’ll need to purchase
additional certs. Although this attracts
an additional $25 per year, the protocol establishes a secure connection between
your visitors’ browsers and the web server. With it, it’s almost impossible for
anyone to sniff sensitive information that could compromise the privacy of your
audience.
-
Anti-DDOS tools
Besides a powerful firewall that filters server
requests and responses, Arvixe provides an online store where you can download
anti-DDOS tools. We also found out that you can include CloudFlare which works
as both a CDN and a barrier against brute force attacks.
-
IP tracking
On the control panel, you can quickly tell the IP
addresses that had access to your account. As such, it is easier to tell when
an intrusion happens and apply appropriate measures.
-
Free updates and server-level
patches
When using content management systems, you’ll receive
updates as often as they are available. Users of Magento and Drupal have their
updates deployed on the server level. The servers too, have their operating
systems updated regularly to increase support to modern tools, modules, and
coding languages.
The two control panels officially supported on Arvixe
are cPanel and WHM. CPanel is user friendly and quite handy when managing a
single account. On the other hand, WHM is an additional control panel to
resellers to allow them to easily manage the multiple subaccounts under their
watch. By the way, cPanel is available to the third party account holders. From
the two control panels, you can configure domains and subdomains, access site
stats analyzers, view subscription type and expiry date, and manage tools,
add-ons, extensions, and plugins that are in the systems you’re hosting.
What particularly stands out about Arvixe control
panels is the provision of links to further readings on the settings that are
complex to capture entails at first glance. This way, it is easier to get
started on the right foot with optimal configurations. Users of dedicated
servers can also choose which services work for which systems as well as
restart all non-responding apps in a single click. This is useful when apps in
your hosting environment are draining the resources allotted and affecting
performance of the overall system.
Did you also know you can use Softaculous one-click
script installer on Arvixe? Well, as long as you have access to cPanel you can
use it for installations of modules, apps, forms, databases, and other
important site additions. The installer is available for all user accounts at
no cost whatsoever.
Like modern hosting providers, Arvixe support system
operates 24/7 with priority customer care appointments for high-priced plans.
However, in the last two years, there has been a general concern over
automated, delayed, and irrelevant responses to queries. The problem mostly
affected users of the shared network. It was thought that the company had
placed too much priority on high-end packages leaving fewer staff to attend to
basic questions. Well, to be fair, any hosting provider that truly cares about
all its customers should never neglect a single subscriber in their service
provision.
Anyways, Arvixe consists of communication channels
such as live chat, community forum, phone calls, and email tickets. You can
also access their large database of FAQs to resolve minor queries when customer
care team is not reachable. Specialized technical assistance is also available
with users of content management systems such as WordPress, Magento, and Drupal
having a separate support system. Moreover, you can report critical problems
such as server errors, downtimes, and attacks via their emergency line. Lastly,
if you want to keep abreast with latest tech topics, their blog is a nice place
to read these.
If your experience is unlike what Arvixe promises on
its website, you can claim back your subscription fee via their money-back
guarantee policy. The company gives a period of 45 days to make the claim and
provide in writing the reason for changing your mind. The compensation is 100%
unless your account shows abuse of resources or prior reported cases of breach
of the contract.
If a claim is made after the 45 days have expired, you
might not receive 100% of the subscription fees. Cancellation after the trial
period is considered breach of contract under Arvixe terms of service.
Here we outline some extra features you get for
purchasing Arvixe hosting packages:
-
RV site builder
RV is the default site builder for all Arvixe’s
hosting packages. It requires the site’s name, essential page menus, and an
optional slogan on the first set up. Then you can proceed to shape the website
to exactly how you want it to appear. It supports drag and drop for images,
templates, texts, and color schemes as well as building own code for web
elements fabricated before. This combined with their Softaculous installer, you
can customize your website to virtually any look you want.
-
E-Marketing
Softaculous gives access to the software library as
well as facilitating installations. Now, on Arvixe you can get email marketing
apps such as OpenNewsLetter. With it, you’ll be able to notify your subscribed
list of audience of new posts, updates, and offers.
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Returning Customer deals
Any returning customer automatically qualifies for a
50% discount on any account set up after. Also, referrals are rewarded with
most freebies starting at 10% of subscription fee for every successful sign up
by those invited.
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Domain Handling
Arvixe gives a free domain name for every hosting
package you purchase. Additionally, the domain names registered are renewed
automatically as long as you adhere to paying the necessary fees. The URLs
supported should end with .us, .net, .info, .org, and .biz.
Like any other hosting provider out there, Arvixe has
its share of wins and fails which characterize it. Below are some we’ve
identified:
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Free domains for life
On purchasing a package at Arvixe, the company gives you
a free domain which you pay nothing to retain forever. Some providers require
purchase of domains and related services separately from the hosting plans.
-
Numerous awards
Before the recent cases of slow server speeds and
whack customer service, Arvixe was a top hosting provider in US. It has to its
name over 10 awards spanning in its multiple hosting options.
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Versatile
Arvixe is not just about startups or established businesses
only, it provides hosting solutions for all kinds of setups. It offers reseller
programs, shared web hosting, dedicated servers, and cloud services at fairly
favorable rates.
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Multiple communication channels
This web host offers support via phone, live chat,
ticket system, as well as through its community forums. Besides, it has a large
database of previously asked questions and answers that comprehensively cover
related topics.
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Decent uptime statistics
Arvixe promises 99.9% uptime but delivers an average
of 99.7% which is very impressive. It’s evident that downtimes have a
significant effect on popularity of a website and as such a provider whose
servers are barely offline is a plus. To further solidify reliability, the
company promises a free one-month subscription following a reported downtime.
It never gets so good anywhere else.
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Large customer base
Arvixe hosts over 3 million websites from all over the
world. The ratings we sampled by numerous statistics company suggest
satisfaction on uptime, security, pricing plans, and diversity in hosting
options. Nevertheless, there’s a general dissatisfaction in support system and loading
speeds of sites hosted under shared web hosting infrastructure.
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Uses SSD for data storage
Most of Arvixe servers run on Solid State Drives which
are significantly faster and reliable in the long run. Dedicated hosting users
can choose to store data on traditional disks to lower the costs. This
diversity in storage is honestly attractive.
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Numerous security features
All accounts receive a free Secure Socket Layer
certificate and automated backup every day. The company also includes tools
such as SpamAssassin, SPF for emails, Spam Cop, etc. to prevent against
unwanted intrusion by social engineering.
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Free website transfer
Although this feature is not unique, it nevertheless
helps users migrating from other hosting providers. The service is completely
free for a single site with favorable charges for multiple websites.
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Free Google, Bing, and Yahoo ad
credits
If planning to grow your business or readership via
online ads, then Arvixe’s $100 AdWords will be an added bonus.
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Advanced features on cheap plans
Even on their basic plans, subscribers get features
that would cost a fortune on alternative hosting providers. For instance, on
personal class package, you get unlimited disk space and bandwidth. Some
providers will charge heavily for any resource that is unmetered.
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Poor latency
Arvixe hosting speeds have in the last few years
become terrible compared to their competition. For instance, over the last one
year, their average latency has stagnated at 5620ms. This translates to poor
loading speeds of sites stored on their servers which could lose meaningful
traffic eventually.
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Poor communication
Although much of the technical questions posed to Arvixe’s
customer care are answered relevantly, there is an overall delay in giving
responses. In our opinion, it feels like they have a shortage of staff to serve
their ever-growing numbers sufficiently. This is bad for business especially
when the issue is urgent and could lead to losses.
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Low prices on face value
The lowest plans are $7 per month but there’s a
catch…the amount is for a subscription that is paid biennially. If you opt for
a monthly option, you’ll have to part with $10 at the lowest.
Where is
Arvixe based?
Arvixe is based in the United State with data centers
in Dallas, Texas and Hong Kong, China. Nevertheless, the company offers hosting
to non-residents but issues IP addresses pointing to servers in US.
Who owns
Arvixe hosting company?
Before 2014, Arvixe was owned by a circle of friends
who later sold the company to Endurance International Group. EIG, as it is
popularly known, owns BlueHost, IPage, HostGator among other reputable web
hosting companies in the world.
Besides live
chat, how else can I contact Arvixe customer care team?
Arvixe provides numerous communication channels
ranging from toll-free phone calls, live chat, to email ticketing system. The
support team answers in English and is always human-powered communication. The
company is yet to integrate chat bots thus response can delay on high traffic
hours.
Which package
should I pick for a personal blog?
Arvixe’s Personal Class package is designed for small
blogs and low-traffic sites. Its prices are affordable starting at $7 per month
and resources allotted are more than enough to handle a personal blog.
Can I get my
money back once I subscribe to a hosting plan and I don’t like it?
Sure! You can but you must make a claim before 45 days
have passed since you purchased the plan. The compensation is normally 100%
unless you’ve purchased third party applications or paid for additional SSL
certificates.
Which payment
methods does Arvixe support?
Arvixe supports use of major credit cards such as
Visa, MasterCard, and American Express. Other methods are not officially
supported unless requested privately.
Which alternatives
to Arvixe should I consider?
Best Arvixe alternatives in 2018 include HostGator,
DreamHost, InMotion, and Cloudways. All these offer similar or better packages
than Arvixe. Also, their prices for products and services are roughly the same.
Which types
of hosting are supported by Arvixe?
Arvixe supports shared web hosting, dedicated server hosting,
cloud hosting, and VPS hosting. The shared infrastructure offers two packages
namely Personal and Business class hosting which are the cheapest the company
has.
Which is the
cheapest plan I can subscribe at Arvixe?
The cheapest Arvixe package is Personal Class hosting
which charges $7 per month on subscribing biennially (24months). One-year
subscription costs $8 while a monthly subscription goes at $10.
Does Arvixe
host Content Management Systems?
Yes. Arvixe supports WordPress, Drupal, and Magento
hosting under a network infrastructure of choice. The company also supports
video sharing applications including ClipBucket, OStube, and many others.
Can I
transfer my website from another hosting provider to Arvixe for free?
Yes, you can. But Arvixe offers for free migration of
just a single website. In case you have multiple that you wish to transfer,
they will charge a small fee for the same service.
Any special
perks Arvixe offers?